Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

★★★★★ 5/5

Google

Frosts have been fantastic, from start to finish when we were selling our flat. From James’ first visit when he valued it, we knew we had the best agents in St Albans. His expertise in our market meant we priced our flat correctly and received an offer within 2 weeks. From there Rochelle made sure our sale went through, even though it was a long and drawn out process. Rochelle was there keeping all parties informed and pushing the sale through. I just wanted to thank them both personally for all their hard work!

L · 10 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

When we were buying in St Albans, we registered with numerous estate agents, however by far the best, by a very long way, are Frosts. The whole experience with them was exceptional. The team are knowledgeable, go the extra mile, we had absolute confidence and faith in their service. They are totally professional and reliable. I would especially like to commend Holly for making the whole process stress free.

Simon · 10 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Posting on behalf of my mother. “Five star, very professional and excellent at his job” - Trudy Little

Unknown · 8 December 2024 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Paul and Shaun have been amazing so far during our purchase and sale of our property. Very approachable, knowledgeable and helpful....excellent service.

Alex · 7 December 2024 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

I invited Frosts to conduct a valuation recently. Paul Blake is fantastic! Transparent and direct with all information/data on my property and the market conditions and also supportive in answering ALL my questions as a first time seller. Daunting experience turned into a great one. Thank you!

Suzi · 7 December 2024 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Rating only, no written review.

Tina · 6 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Excellent service and extremely professional and responsive! Thank you Ben Jackson

Lisa · 6 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Needed assistance moving to the area from abroad,Frosts were absolutely invaluable with their advice and assistance. Special mention to Ben for all his help.

Leigh · 6 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We just completed the sale of our house in St Albans. We had used Frosts St Albans previously due to our positive experience when we bought the house and nothing happened throughout that process that made us change our view. They were great at generating a lot of interest in the house in a short period of time and gave us solid advice during the bidding process. We were kept informed throughout the whole process with difficult situations arising and never felt that they were not acting in our best interest. Tom and James were in particular very helpful and knowledgeable and were a great help in getting everything over the line. I'd have no hesitation in recommending them to anyone looking to sell their house in the area. Big thank you to everyone, but in particular those two.

Philly · 4 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

As a first time buyer I dealt with a number of agents in the process and would particularly like to commend the Frosts team for their work and helping the whole thing run smoothly. Shout out to James, who was always available, would always pick up the phone, answer my many questions and was understanding, patient and generally a pleasure to deal with. I was able to complete within 7 weeks thanks to the proactivity of the Frosts team. Thank you to James, Rochelle and everyone else involved !

Carla · 2 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Just completed the sale of our house in St Albans. I had rented the property through Frosts for over 20 years and they seamlessly took me through the process of ending the tenancy and then putting the house on the market. They quickly arranged multiple viewings and we soon found a buyer at the right price. I was really impressed with their proactive approach and they kept me informed every step of the way. I would rate them as excellent in all respects, throughout the whole process, and would highly recommend them. Thanks to Neil and the team.

Tony · 2 December 2024 · Frost's Estate Agents, St Albans

★★★★★ 4/5

Google

Trudie was fabulous, supportive and pro-active during a lengthy process to eventually complete the sale of my property. I just wish the buyers solicitor and my allocated conveyancer were so efficient. 🤗 …

Lorraine · 18 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Frost’s priced our house well and sold it in under a week . They have an excellent network of buyers and helped pushing the sale through . They were always responsive and helpful . I would highly recommend their services .

Clare · 18 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

A big thank you to Emily for all the hard work she has put in, very helpful and reassuring. Great communication, made it very easy since the first contact. Thank you to the whole team for making this process easier!

Becky · 18 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Very friendly and very responsive whenever I have had a question. Would definitely recommend Frosts. Darcie has been so easy to work with, listened to what we needed and found us a great place to live. Thank you.

Kirsty · 18 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

A huge thank you to Trudi and Louise for their fantastic support through the whole process of selling our house to the purchase of our new home in Devon. Would highly recommend Frosts who without them would have made our move more difficult. Went above and beyond to help us make sure we completed on the day that we wanted . Thanks again . Julie and Phil Tracey

Julie · 18 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We are in the process of getting a rental agreement confirmed with Frost's and we couldn't recommend Darcie and the branch more! Darcie is very helpful on the phone answering our questions and always gives us a call back if she's not available, and is always at the other end of an email. She's made the process so easy and we're very grateful. Thank you so much!

Bells · 18 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 1/5

Trustpilot

Disappointing

When you are woking two jobs and paying a lot of your wages for such a small rental you dont expect to have to deal with a, Broken freezer,broken oven door ,mould all over ceiling in bathroom . All concealed when viewing the property .they then have the cheek to say they are keeping your deposit .what a joke .

Judith · 15 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

**** UPDATE NOV 2024 **** 18 months later, I can honestly say it's been a dream working with Frosts, and I am truly grateful to have Sheetal as my property manager! Sheetal's taken care of everything from day one, and I really haven't had to worry about anything as an overseas landlord. When issues have arisen, she's addressed it in a swift and transparent manner. She's been great at not only managing my tenants, but also me as a landlord. She's very calm and professional and I feel reassured that I have Sheetal as my property manager! She even sends me pictures of St. Albans when I start to miss the UK! Also a big thank you to Natalie for her help with the end-of-tenancy process and to Rose for finding new tenants so quickly! Nothing but 5-star service from the team at Frost's! **** JUNE 2023 **** Having bought my house with Frost's back in 2018, I decided to use them again, although this time to rent it out. The service I've received as a prospective landlord has been fantastic and Rose has gone above and beyond all expectations. I've been a landlord before and had a mediocre experience with my last agent so was a bit sceptical going through the process again. Rose has really helped in putting my mind at ease with daily communications and updates on prospective viewings, prompt feedback after they have been completed, direct management of any queries/requests from prospective tenants without me getting involved, and most importantly knowing what kind of tenant I was looking for. The rental market in St. Albans is in a bubble of its own and I found it difficult to navigate the "higher than UK average" prices and what was fair value for my property. Rose has been brilliant in this aspect - not only has she found a lovely family to move in but she clearly knew what the fair rental value for my property was and did everything to ensure it could be achieved. She was also conscious of minimising the amount of time the property was empty and found a tenant to move in on the same day I move out. It's refreshing to receive such outstanding service and would highly recommend Frost's for any prospective landlords. Thank you Rose!

Rajiv · 9 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Huge thank you to Emily Woodham from Frosts, St Albans, who made the entire process from A to Z super smooth! I know I asked a lot of her, and she’s always been quick to respond and very cordial, professional and efficient. Thanks again Emily for all your great work and support! You are a star!!

Tala · 9 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

The team at Frost's St Albans set a new bar. Their professionalism and extra effort really stands out from the rest and we couldn't recommend them more. A special thanks to Harry, who helped us find our home, accommodating all of our little requests and numerous viewings and questions. He has gone above and beyond to think of the small things before we did, and nothing is too much. We also want to thank Rose, as since our re-locating to St Albans the year prior, Rose kept in touch with us and our long tick list of what we were looking for in a competitive market, even without us having to always reach out as is norm elsewhere. They really do make you feel like individuals in that all your needs and preferences matter, as if they don't have 1000's others a week. Thank you Harry and Rose, and Frosts!

Ainsley · 9 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Harry has been extremely helpful and attentive in helping me secure my new rental. Viewings were fully booked but once I explained my desperation to view the property Harry managed to squeeze me in. Any queries I have had throughout the process have been handled promptly and efficiently. Thank you so much for all your help Harry, you are a credit to Frosts.

Beth · 9 November 2024 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Matt came to value our house on Monday, photographs were taken Tuesday, it went live Wednesday and we had two offers by Saturday What more can we say a massive thank you to all you guys at Marshalswick😁 …

Sue · 9 November 2024 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Honestly, the best experience I have had as a tenant looking for a place to move. Frost's have been very professional and Emily in particular who dealt with our house viewings deserves full credit and 5 stars without a doubt! I was stressed out as my current landlord was selling his house and had served us a notice to vacate. One of the houses Emily helped us view was taken by someone making the booking deposit on the same day we viewed! However Emily made sure she found another suitable property with a perfect date for us to move into. Property happens to be on the same street as where we live! Thanks again Emily for being so helpful and being a thorough professional during the last few weeks!! Best wishes from all of us. Take care!

C · 8 November 2024 · Frost's Estate Agents, St Albans