Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have recently bought a property through Frosts and have had wonderful experience, especially thanks to Rochelle's support. We encountered challenges dealing with solicitors and Rochelle ensured I remained informed as a first time buyer. I am certain the whole process would've taken a lot longer without her help, and it made the pain points a lot more manageable knowing I had someone friendly and knowledgeable in my corner! Every interaction I had with all team members was pleasant, timely and professional. I would be pleased to use Frost's again when I next needed.
Bethany · 26 March 2025 · Frost's Estate Agents, St Albans
★★★★★ 5/5
Google5 stars all round
I wish to say a massive thank you to Trudie who dealt with my sale for her outstanding service throughout my sale. She has been very understanding and kind throughout the whole process.
Every time I emailed, called or popped in she was so very kind and helpful and had time to explain the processes.
My sale was not an easy one, and Trudie dealt with all parties with such professionalism and kindness.
Thank you Trudie for everything!
I will raise a glass to you when I move in on Tuesday!
Heather · 26 March 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 30 December 2025
Hi Heather,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleDilligent and professional service and have no hesitation in using Frosts for my next property transaction
John · 24 March 2025 · Frost's Estate Agents, Marshalswick
★★★★★ 5/5
GoogleTrudie at Frost’s Wheathampstead is an excellent team member who does everything she can to help buyers and sellers.
Sally-Ann · 24 March 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 16 April 2025
Thank you Sally-Ann for taking the time to leave a five star review!
★★★★★ 5/5
GoogleHave been very happy. Louise has kept me posted throughout the sale.
Malcolm · 28 February 2025 · Frost's Estate Agents Harpenden
Agent replied · 13 October 2026
Hi Malcolm,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleTrudie’s care of us and informing us of what was going on was reassuring, an exceptional service. Thank you
Linda · 26 February 2025 · Frost's Estate Agents Harpenden
Agent replied · 29 May 2025
Hi Linda,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleA long haul to get to completion, but Trudie kept me informed at all stages and advised both parties on how to progress
Stephen · 4 February 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 2 September 2025
Hi Stephen,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleWe recently purchased our family home through Frost. Tom was extremely knowledgeable and supportive at every stage of buying process. Overall a great experience!
Reisha · 4 February 2025 · Frost's Estate Agents, Wheathampstead
Agent replied · 2 September 2025
Hi Reisha,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleShaun was amazing throughout the house-buying process. He was always very transparent and great at updating us regularly. I would definitely recommend him!
Michael · 4 January 2025 · Frost's Estate Agents, Marshalswick
Agent replied · 11 January 2025
Hi Michael,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleI recently had the pleasure of working with [Rose) from [Frosts], and I couldn’t be happier with the experience. [Rose] was extremely knowledgeable, professional, and patient as we navigated the house renting process, she was awesome, she makes complex issues looks ordinary. She just too good to work with.
Lucky · 4 January 2025 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleEmily made my experience smooth and stress-free. She was professional, approachable, and provided prompt advice throughout the process. Her enthusiasm and dedication were evident, and I am grateful for her support. Many thanks also to Sophie and Darcie who provided great support and guidance along the way. Great experience with Frosts.
Seran · 2 January 2025 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleOur let was handled by Emily who was very helpful & prompt with her replies!
Charles · 26 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleThank you to Emily Woodham for helping us secure the property we really wanted, despite some challenges. She skillfully negotiated terms we were happy with and arranged a move-in date that suited everyone. An excellent lettings negotiator!
Anneli · 26 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleWe’ve just completed on our first home purchase and Frosts were great. Trudie our sales progressor went above and beyond with helping to get the sale moving and completed before Christmas. She kept us updated every step of the way, making it all a very positive experience in the end. With her help we got the keys just five days before Christmas!
Ewa · 26 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleI have just supported clients with buying a property through Ben Jackson at Frosts. As a Buyers Agent, Ben was a pleasure to work with throughout. He was professional, quick to respond to all queries and extremely proactive, ensuring that any issues and enquiries were addressed as promptly as possible. Having an estate agent who is knowledgeable and easy to work with is key to ensuring as smooth a transaction as possible and Ben certainly delivered on this. Would be delighted to work with Ben again for future clients looking to buy in the St Albans area.
Karen · 26 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleHolly Reynolds was incredibly helpful throughout the entire home buying process. As first-time buyers, we were unsure about the process, but Holly patiently answered all our questions and guided us every step of the way. She made the process smooth and stress-free.
I would highly recommend Frosts to anyone looking to buy or sell a property in St Albans!
Junhyuk · 26 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleFrost's were great at helping us with our rental search, and Emily has been so helpful with the search, viewings, and subsequent rental set up process. She has been very reliable with communications and helping us with any questions we had. Would recommend getting in touch with Emily if you are looking to rent in St Albans.
Georgina · 26 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleI contacted the Marshalswick office and spoke to Paul on a couple of occasions. I found him so helpful, kind, honest and most importantly did what he said he'd do and got the job done.
Thank you Paul and all at Frosts. Abi
Abi · 21 December 2024 · Frost's Estate Agents, Marshalswick
Agent replied · 11 January 2025
Hi Abi,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleFrost's handled our rental we moved into very smoothly and were always really responsive. We dealt with Darcie mainly who was brilliant. Thanks!
Stephanie · 19 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleI can highly recommend using Frosts to sell a property in St Albans. Their agents are knowledgeable about the market, clear in their advice about marketing, and proactive in finding prospective buyers. Ben and James were both very expert and efficient in handling the sale of my flat, and I would happily encourage anyone wanting to buy or sell a property in St Albans to use their services.
Judith · 19 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
GoogleBest estate agents in St Albans. Went with competitor for 7 months and couldn't get it over the line, frosts found a buyer within 3 weeks. Excellent customer service, with confident and competent staff. They are the most expensive but the extra you pay does pay off if you want your property sold quickly and efficiently.
Jon · 19 December 2024 · Frost's Estate Agents, St Albans
★★★★★ 2/5
GoogleRating only, no written review.
Raj · 12 December 2024 · Frost's Estate Agents, St Albans
Agent replied · 23 October 2024
Hi Raj,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
★★★★★ 5/5
GoogleWe recently purchased a property through Frost's and had exceptional service. Trudie and Shaun worked tirelessly throughout the process. Hats off to Shaun for his hard work in keeping the chain together, constantly updating us and ultimately getting it over the line. We already know who we will be going if we need to move!
Sarah · 11 December 2024 · Frost's Estate Agents, Marshalswick
Agent replied · 25 December 2024
Thank you Sarah for your five star review!
★★★★★ 5/5
GoogleFrost provide excellent service and would happily use them again. They provided accurate and realistic valuations, based on thorough research and market analysis. Paul from Frosts was punctual, well-prepared, and communicated clearly. He also took the time to explain the valuation and answered numerous of my questions.
Samad · 11 December 2024 · Frost's Estate Agents, Marshalswick
Agent replied · 25 December 2024
Thank you Samad for leaving such a wonderful five star review!
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