Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

★★★★★ 5/5

Google

The lady that showed us around called Wendy opened the front door and said welcome to your new home! We found her absolutely delightful and friendly. She was very helpful and we found her to be a perfect person to show anyone round a home. Wendy was happy for us to look around on our own, there was no time limit and we found this way of working a perfect balance. Thank you Wendy! We actually bought the house and we can call it our new home and we are very excited about making it our own.

Claire · 4 July 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 1/5

Google

As a first time tenant, I felt completely scammed. Redecorated before the showing and moved in and had a serious mould problem. My clothes were ruined and they did not care nor take any responsibility, only a dehumidifier months after complaining. The neighbours told me the flat was prone to mould and that all previous tenants living there had the same problem. We mentioned how their was dew on the walls when we were shown and the sales advisor explained this was only due to the flat being empty, when they would have been aware there was mould issues. Would never use again, feel like they took advantage of us being a young couple, showed no compassion or integrity.

Maddie · 22 June 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

We arrived in the UK in December 2022, and Daniel’s was the first broker we interacted with. They were thoroughly professional and responsive. Inventory lists and receipts were timely provided. We mostly interacted with Ms. Helen and Mr. Matthew, who were professional and happy to address our queries. We would definitely recommend them to anyone.

Jagadish · 22 June 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Many thanks to Matthew for helping me and my partner secure our dream home!

Emily · 22 June 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 1/5

Google

Rating only, no written review.

Jeff · 22 June 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Great experience with Frosts - our property manager Sheetal was so fast and helpful in communicating with us at a time we needed it most! Thank you Sheetal

Oliver · 1 June 2025 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

A fabulous service from Frosts. The stress of an extremely longwinded probate sale was alleviated by the attentive support of Trudie who was on the case all the time liaising and chasing the conveyancers involved and of course myself. Would absolutely not hesitate to recommend. A definite 5 star performance!

Mark · 30 May 2025 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Wendy was wonderful. Answered all our questions

Abhay · 29 May 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Great service received from a valuer from Frosts at Marshalswick in St. Albans. Very friendly, open and honest , was great to get the value we were hoping for together with a marketing strategy for when we were ready to sell. Didn’t put pressure on and left it for us to instigate which was perfect ! Highly recommend

Sepideh · 28 May 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 1/5

Google

We recently purchased a flat through Frosts and the whole experience left something to be desired. The customer experience was poor throughout, Frosts provided false information to us about works required and advised against having a survey done on the flat we were buying. They were frequently unresponsive. I informed them at the start of the process that I would rarely be able to answer phone calls in the working day, we spent 2 days missing each others calls for information that could've been an email. Poor experience, avoid.

Ben · 21 May 2025 · Frost's Estate Agents Harpenden

★★★★★ 4/5

Google

Rating only, no written review.

James · 17 May 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Frosts Wheathampstead and Marshalswick were instrumental in getting my flat sold recently.All staff were helpful but Trudie ( as previously when I purchased) went far above and beyond to secure this difficult sale and I recommend her highly .She is a huge asset to Frosts, personable, hardworking and supportive, thanks Trudie

Jenny · 5 May 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

I’ve just moved into my new flat with Frosts, Ben has been awesome helping me sort out some little niggles. Thank you!

Sophie · 2 May 2025 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We recently purchased a property through Frosts and needed to complete ahead of the April tax hike. The success of our purchase was largely down to the amazing support from Rochelle. She helped keep us informed, navigate various challenges as they came up and pushed the seller's solicitors as hard as she could to help us get the sale across the line. Highly recommend Rochelle and her work alongside the rest of the sales team.

Dan · 30 April 2025 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We recently rented a property through Frost's, via Darcie in Lettings. She has been very helpful all through the process. Communicative, responsive and just all round a nice agent to deal with. She has great humour and warm mannerism, so a real pleasure from the viewing to offer to getting us settled in. Frosts in general were a very proactive letting agent, sending us several properties within our criteria and booking our viewings close together for convenience. 100% recommend.

Vimal · 17 April 2025 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Just wanted to say thanks to Trudie. Trudie was wonderful lady helped us a lot.always chased our case.very happy with her.

Vahideh · 14 April 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Trudy was very professional and helpful during the process of our purchase. Kept well informed throughout. We were very happy with the service.

Pia · 14 April 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Trudie at the Wheathampstead office was great!

Joss · 14 April 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Trudie and Jon have been so helpful with selling our house. Kept us informed every step of the way. Thank you

Julie · 14 April 2025 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Thank you Trudie, Tom and the team @ Frosts Marshalswick for all your help with the house buying process ! They are quick, helped accelerate the process and the completion was done in record time! Definitely recommended!

Shinoj · 13 April 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

I just bought my first home with Frost’s and they have all been brilliant with me, especially Paul who is very friendly and super helpful!

Zoe · 13 April 2025 · Frost's Estate Agents, Marshalswick

★★★★★ 4/5

Google

From the start of our buying process Louise was particularly friendly and helpful, then Trudie did a very good job trying to move things along in her role as progression agent. Both were very professional and I could not fault them for their efforts, level of communication and commitment. I have given 4 stars rather than 5 though for the overall experience because from the start I believed that the first property I tried to buy had been overvalued.

Lin · 9 April 2025 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

Frost's provided a first class service in the sale of our property in Harpenden. This was especially appreciated since we live remote from the property and were unable to visit. Communication at all times and response to our enquiries were excellent.

Geoff · 2 April 2025 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

Colin Guthrie Tenant; I'm writing bout Ben Harley the Property Manager for Frost's Estate Agents St Albans. Ben dealt with a complex plumbing issue in my apartment which meant liaising with the contractors and landlord. Ben is highly professional and capable. He has a focus on the key issues which demand immediate resolution. Despite the pressures inherent to his role Ben maintains an excellent customer focused. Thank You Ben.

Colin · 27 March 2025 · Frost's Estate Agents, St Albans