Trusted Agent profile · Hertfordshire

Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

4.8

★★★★★ Excellent

1,871 reviews across 4 offices and 6 platforms

www.frosts.co.uk

Frost's Estate Agents, has four offices, in St Albans, Harpenden, Marshalswick and Wheathampstead (Hertfordshire). Together they have 1,871 reviews on six platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,729

Reviews on Google

All 4 offices

Facebook logo

4.8 / 5

52

Reviews on Facebook

Business-wide

Yell logo

2.0 / 5

1

Reviews on Yell

All 4 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

allAgents logo

67

Reviews on allAgents

All 4 offices

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Frost's Estate Agents,'s four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Frost's Estate Agents, office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Trudie at Frosts has been amazing she has kept me informed all the way through since the sale of our house. Given advise and guidance through out. She had gone above and beyond. We haven’t moved for over 25 years and it has changed so much she held our hand all the way.

Debbie · 20 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 20 March 2026

Hi Debbie, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Starting with Elsaida, and then Louise and Trudie who were both excellent, assisted throughout the sale, dealing with a less than proactive solicitor below, we managed to get over the line. Many thanks to you all.

Daren · 17 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 15 January 2026

Hi Daren, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

We recently purchased through Frost’s, the team and service were excellent, particularly Trudie! She provided frequent updates, good communication throughout the process and helped resolve several hurdles along the way, coordinating and progressing a long chain. Highly recommend, thanks again Trudie!

Tom · 17 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 15 January 2026

Hi Tom, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Trudie has been amazing in helping us in buying our first home in the UK. She explained everything clearly, informed us regularly and was super patient with our silly questions as first time buyers :) We're lucky to have her support through this exciting new step of us.

Ahu · 17 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 15 January 2026

Hi Ahu, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Frosts were friendly and responsive from the start. They gave us a good valuation for our property and sold it very quickly. Special thanks go to Paul and Shaun who have been fantastic!

Carol · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Carol, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Frosts have been helping me with my housing in St Albans and surrounding areas for the last 20 years. Their service has always been exceptional, both in Lettings (at their main branch) supporting me with managing my property, while I was abroad; and Sales, providing me with clear valuations. While all staff I have dealt with are professional and knowledgeable about the local market, it is their warmth and friendliness, that makes them a delight to work with. Paul has been particularly patient when supporting me with such major life decisions as selling a home. He explained the valuation process clearly and has ensured that I understand the options available to me. I highly recommend them.

Zoë · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Zoe, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Frost’s are a very friendly and helpful estate agents. Everyone who we had contact with for the purchase of our property was polite and knowledgable and responded quickly to queries. I would recommend them.

Emily · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Emily, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Paul Blake was brilliant to deal with, we received an offer we were happy with very quickly and Frosts made the process easy

George · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi George, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

I would like to write this review as my experience so far with Frosts, Marshalswick has been outstanding. Paul Blake is the most personable, friendly and extremely competent agent you could ever find. He has been there for me all the way so far and is a real joy to speak to, putting my mind at rest every step of the way. I look forward to our continued relationship with the rest of my purchase.

Georgina · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Georgina, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Trudie could not have been more helpful in selling my flat, she was always quick to get in touch with updates and helped to chase my Buyer's solicitors on a number of occasions. She is a credit to Frosts and I can't thank her enough for her help.

Tom · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Tom, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Rating only, no written review.

Jincheng · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Jincheng, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

My star assessment is based on the performance of Shaun Denton of Frosts. My experience is based on the difficult sale of a distressed house as an administrator of the estate of my late brother. Several staff gave assistance during the protracted sale. However Shaun took control of the sale and there can be no doubt that his professional involvement, ,enthusiastic "can-do" attitude, experience and all round knowledge has been responsible for bringing the difficult vendors to the table. He kept me advised at all times of progress and also regrettably lack of progress. I am very grateful that Shaun's tremendous efforts were above what I consider the norm having been involved with several property deals over recent years. Throughout some frustrating months he managed to inject encouragement laced with a degree of humour at times. So a very big thank you is well deserved

CLIVE · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Clive, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Outstanding, end to end service backed by years of experience and client understanding. Trudy and team work seamlessly together and their communication at every stage is excellent. Shaun's sage advice built confidence and was key to the successful sale. Thank you to all!

Peter · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Peter, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

We recently completed a probate house sale with Frosts. From our first contact to completion of the sale, their communication has been brilliant. Paul Blake has been a fantastic support throughout the process, dealing with some complex issues and communication very clearly and compassionately. The knowledge and experience that Paul has about the local house buying market also made the sale process very smooth. I have no hesitation in recommending Paul and his colleagues.

Sarah · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi Sarah, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Trudie, Shaun and the Team were absolutely amazing, even our purchase process took over 6 months, they always kept in touch, followed up and were fully accessible everytime we needed help. Havent worked with someone so professional for the long time. Great agency, highly recommended🤝👍 Arvy & The Family …

Fighter's · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 14 October 2026

Hi, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

I recently purchased a property through the Frost team, and the experience was outstanding from start to finish. Trudie was incredibly helpful, professional, and responsive throughout the process, making everything smooth and stress-free. The entire Frost team went above and beyond to support me, answer my questions, and ensure a positive outcome. I highly recommend Trudie and Frost to anyone looking to buy or sell property, they truly made the journey enjoyable and memorable

Valeria · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 20 March 2026

Hi Valeria, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk

5/5

Google

Many many thanks to Trudie, Matt, Shaun, Rosie and really all the team too at Frost's Marshalswick. Superb dedication, honesty and genuine interest in clients' needs made me feel fully understood and supported throughout what turned out to be a long haul effort of twenty months, for reasons beyond our control. Thank you so much for being such a super friendly team from day one to completion.

Penny · 14 October 2025 · Frost's Estate Agents, Marshalswick

Agent replied · 20 January 2024

Hi Penny thank you very much for your kind words I'm sure everyone at Marshalswick will be delighted.

5/5

Google

I have dealt with Trudie for the purchase of a flat for my Father. Trudie has been extremely efficient, professional and tenacious throughout the whole process. Thank you for everything Trudie!

Daniela · 13 October 2025 · Frost's Estate Agents, Wheathampstead

Agent replied · 14 April 2026

Hi Daniela, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Thank you Trudie, for your total dedication to customer satisfaction. You have always been on call and indeed undeniably crucial to the final completion of the sale of my mother's property. You have relentlessly persued each and every challenge that has beset this sale and your kindness and compassion has done you proud. Thank you.

David · 13 October 2025 · Frost's Estate Agents, Wheathampstead

Agent replied · 11 December 2024

Thank you David for your wonderful five star review, we will be sure to pass on your comments to Trudie and the team.

5/5

Google

Very happy with Frost's service. Led by Elsaida supported by Louise they were communicative and responsive and helpful to someone who was an 'out of town' seller in ensuring that once a sale had been agreed everything could proceed smoothly

Edward · 13 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 13 October 2026

Hi Edward, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Special mention of Luisa who followed up with contractors to fix the issues I reported.

EbereChukwu · 13 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 13 October 2026

Hi, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

Excellent service, communication spot on, professional and courteous at all times, thank you Frost's for ensuring a smooth and successful sale.

Peter · 13 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 13 October 2026

Hi Peter, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

5/5

Google

I found Frosts Harpenden - James and the whole team to be professional, helpful and kind during the difficult process of viewings and concluding the sale. Trudie, sales progressor was at all times very helpful and supportive. I can thoroughly recommend Harpenden Frosts and Trudie Cobb. They made the process more bearable!

Fran · 13 October 2025 · Frost's Estate Agents Harpenden

Agent replied · 13 October 2026

Hi Fran, Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Frost's Estate Agents,

Which Frost's Estate Agents, office has the most reviews?

St Albans has the most, with 1,184 reviews rated 4.8 out of 5, followed by Harpenden with 336.

Where are the Frost's Estate Agents, offices?

The four Frost's Estate Agents, offices, by town:

  • Harpenden: 6a Leyton Road, Harpenden, AL5 2TL
  • Marshalswick: 61 The Quadrant, Marshalswick, Hertfordshire, AL4 9RF
  • St Albans: 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
  • Wheathampstead: 4 High Street, Wheathampstead, AL4 8AA
Has Frost's Estate Agents, won any awards?

Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Harpenden won Gold; Frost's Estate Agents,, Marshalswick won Gold.

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Tell us what you need and up to 3 trusted local agents will be in touch.

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