Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.

ESTAS winners in one year, the group and its branches: 2021.

ESTAS awards by year, 2021 to 2021

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Freeman Forman office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was very grateful for the time Claire took to help my step mum. She is retired and extremely anxious about change. Claire took a great amount of care and attention to make her feel heard and was realistic but kind about what’s available for her. My step mum entered defensive, scared and apprehensive and left feeling upbeat, calm and excited. Thank you Claire x

Tina · 16 April 2022 · Freeman Forman Uckfield (94D)

Agent replied · 13 June 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

I registered with all my local agents when I sold my house, I found Freeman Forman were very helpful with great communication, and always sending me relevant properties to help me on my search. We had back to back viewings, I found these agents were very helpful and had a great sense of humour and were very approachable and professional. I found it easy to want to approach them about any properties.

Nicola · 16 April 2022 · Freeman Forman Uckfield (94D)

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Super experience buying. Friendly and professional.

Sam · 16 April 2022 · Freeman Forman Lewes

Agent replied · 11 June 2024

Thanks for the super 5* review Sam! Best wishes in your new home! Graham, Customer Relations

5/5

Google

I can thoroughly recommend selling with Stuart and the team. Very helpful, professional and always available, didn't have to chase anything. Very impressed.

The · 16 April 2022 · Freeman Forman Lewes

Agent replied · 11 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to Stuart and the team for selling our property in Lewes. We received a superb service and sale price. Great team, Would highly recommend.

Stuart · 16 April 2022 · Freeman Forman Lewes

Agent replied · 11 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

This Ringmer branch have been truly amazing. We were let down by several buyers at the last moments and each time they managed to have another potential buyer waiting in the wings until finally they made our dream come true. This branch really work well as a team. Thank you so much. Ted and Sarah.

Sarah · 16 April 2022 · Freeman Forman Lewes

Agent replied · 9 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We are very happy with the service that Janine and her team have given us.. They navigated us through a letting during Covid : we were moving to New Zealand and needing to isolate for two weeks . They found us a tenent before even putting the house on the market. We would fully recommend their servicePositiveResponsiveness, Professionalism

Lizzie · 11 January 2022 · Freeman Forman Uckfield Sales

Agent replied · 10 January 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Jena Dadswell helped us through a very difficult sale which took 5 months however through persistence we got there in the end.

Lyndsey · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Thanks for the great 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Faultless service. Went extra mile to secure buyer when first pulled out at last minute. Special thanks to Lucy for her diligence in managing all aspects of our salePositiveResponsiveness, Professionalism

Peneli · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Many thanks for your fantastic 5* review. Best wishes Lisa, Customer Relations.

5/5

Google

Great focus on customer care. I felt informed and at ease throughout the whole process, from viewing the property to moving in. Janine and Donna are very friendly and professional.PositiveResponsiveness, Professionalism

Jeion · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Freeman and Forman have provided a responsive and professional rental service, I wouldn’t hesitate to recommend them. The team at the Uckfield branch have been very efficient and friendly.PositiveProfessionalism

Lynne · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Many thanks for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I’d just like to take a moment to thank Sophie Chenery for all the hard work she put in to helping us buy our new home. In my opinion Sophie went above and beyond and couldn’t of asked for a better and kinder person to deal with, any queries or questions i had she never hesitated to answer. All the phone calls and the emails were always dealt with promptly and professionally. Thanks you so much for everything and would 100% recommend you to anyone looking to buy there dream home. Alex Bundy

Alex · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We are very happy with the service that Janine and her team have given us.. They navigated us through a letting during Covid : we were moving to New Zealand and needing to isolate for two weeks . They found us a tenent before even putting the house on the market. We would fully recommend their servicePositiveResponsiveness, Professionalism

Lizzie · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We have recently purchased our new home through Freeman and Foreman at Uckfield, this process was particularly difficult and lengthy but we got there in the end. I would like to acknowledge Matthew Wright and his team for their efforts in dealing with our case, they were fantastic and always cheery and bright. Thankyou Matt, it was a pleasure dealing with you . Best wishes Lynn & Steve HarmerPositiveResponsiveness, Quality, Professionalism

Lynn · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased a property through Freeman Foreman in Uckfield. It became a complicated and stressful process due to lots of issues between the Solicitors. We can't praise the staff at Freeman Foreman Uckfield enough for their calm, supportive and constructive approach. They were definitely the strongest link in the chain, always happy to help and often going above and beyond. A big thank you to Lucy, Jenna and the rest of the team!

Nicola · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Everyone I have spoken to at Freeman Forman have been really helpful and responsive in a professional and friendly manner. A special thanks to Natasha for helping us with our move from start to finish. She has continually updated me at each stage of the purchase and I am extremely grateful for her help and guidance throughout the whole process!PositiveResponsiveness, Quality, Professionalism

Maddie · 12 November 2021 · Freeman Forman Uckfield Sales

Agent replied · 11 November 2024

Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

Complete disregard for people trying to…

Complete disregard for people trying to buy a home. Never reply to emails even when I contacted another branch to avoid talking to a specific sales agent as we was not getting any response from “Jena” I asked to speak to a new agent as the lack of response from them resulted us in losing the home we wanted I couldn’t be more disappointed in this company. My mortgage broker never got reply’s totally unprofessional was his words. Good luck to anyone who has to deal with them.

Sian · 28 August 2021 · Freeman Forman Lewes

5/5

Google

After getting a few valuations for our property we selected Freeman Forman in Tonbridge as our estate agent. Another agent had offered a lower commission rate but FF provided the best communication by far and instilled the most confidence in us that they could sell our property. We liked that they were a well established estate agent and part of Countrywide. Despite having a bit of a bumpy ride with buyers, FF acted professionally and efficiently throughout. Any query we had was dealt with immediately and they went above and beyond to secure our buyers and see us through to completion. Having experienced a few other Tonbridge based estate agents, I would recommend FF above all others.PositiveResponsiveness, Professionalism

Kirsty · 26 August 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

When we came to decide who we wanted to use to represent the sale of our home it was very clear that Freeman Forman had the best experience, cornered the market for the type of property we were selling and were incredibly welcoming. Throughout the very quick sale process we were beyond delighted by the help that the team offered. We worked closely with Vicky and Charlie who were communicative, hard working, diligent and patient with us. No task was too much trouble and they were a real pleasure to work with. Whilst juggling an immense workload they made us feel like a priority. I would recommend them without hesitation time and time again. I can't thank you all enough for your help.PositiveResponsiveness, Quality, Professionalism, Value

Alexandra · 26 August 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Thank you for the amazing 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

I used Freeman & Forman at the end of November and they were extremely helpful in getting me into my property.PositiveResponsiveness, Professionalism

Michael · 25 August 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.

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What do you need help with?

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