Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI’ve been in touch with Nick and I was a bit particular for the type of flat and budget, but Nick was able to accommodate all of my requests. He was very professional, honest, a great mediator and a reliable agent; I would definitely recommend anyone looking for a property to contact him. There is no doubt in my mind that if in future I need to look for another property I would use his services again.
Patrizia and CharlesPositiveResponsiveness, Quality, Professionalism, Value
Charles · 25 August 2021 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Charles, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI can genuinely say Frank Harris & Co made things easy, and finding our flat was good experience (which is really saying a lot as London lettings agents are usually terrible). Particular shout out to Nicole who was our main point of contact and was very professional, and to Nick who took us for a few of our viewings.
Notable positives
+ very responsive to emails
+ only sent us properties within our price range
+ not pushy
+ great with last minute viewings
+ had their properties all listed online, so were weren't wasting time at viewings we weren't interested in
Overall they were very professional, had great properties in our budget, and in the future they'd be my first port of call for lettings.PositiveResponsiveness, Professionalism, Value
Caitlin · 25 August 2021 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Caitlin, Thank you for taking the time to leave a review regarding your experience with Nicole and Nick in our Southbank & Waterloo office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank the whole team at Franck Harris and particularly Sofia Hammond who helped me find the perfect flat for me and my partner. Her professionalism and advice have been much appreciated. She was very friendly, quick to give me answers to any queries and very helpful in guiding me through the whole process. I would recommend her to anyone looking for properties from Frank Harris.PositiveProfessionalism
Emily · 25 August 2021 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Emily, We are delighted that you took the time to leave such a fantastic review which the Southbank & Waterloo team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Andreea · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Andreea, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleRating only, no written review.
Adam · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Adam, Thank you for your kind words regarding Jay. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Felicity · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Felicity, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Sergio · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Sergio, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Bérénice · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Bérénice, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Tammy · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Tammy, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Iames1000 · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Iames1000, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Tinghua · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Tinghua, Thank you for providing a great five star review about our Barbican office. Feedback is really valued by the teams and they will be delighted to see your review. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
藤原健二 · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear 藤原健二, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Kwek · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Kwek, Thank you for taking the time to leave a five star review about our Barbican office. The team will be thrilled to see this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Xing · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Xing, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Akshay · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Akshay, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Puteri · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Puteri, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Snizinskas · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Snizinskas, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Gretchen · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
★★★★★ 5/5
GoogleRating only, no written review.
Bhrut · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Bhrut, Thank you for the five star review, the Barbican office will be thrilled to see this. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
陈君竑 · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear 陈君竑, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Edward-Christian · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Edward, We are delighted you experienced a 5* service with our Barbican, City and Clerkenwell office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Eduardo · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Eduardo, We are delighted you experienced a 5* service with our office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCharlotte is very nice and helpful. She help me solve lots of problems sufficiently. Everybody from this compony is very professional.PositiveResponsiveness, Quality, Professionalism, Value
00 · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear 00 Zhang, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJay was an excellent Property Manager - very friendly, always got back to us very quickly and arranged anything we needed at short notice.PositiveResponsiveness
Zoë · 24 August 2021 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Zoe, We are really pleased to read your positive review regarding the service provided by Jay in our Barbican Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
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