Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We had an amazing (and surprisingly smooth) experience with this agency, our agent was Ronni Platt who put a lot of effort to get us our dream flat. The agency overall offers great properties, but Ronni was definitely the best part of it. Very easy to deal with, very much on top of things, thoughtful. Thank you again! Marta & Chris

Marta · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Marta,It’s great to hear that you have had a brilliant experience with our Tower Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Best service ever !!!!

Customer · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very professional, polite and helpful

Frankie · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear Frankie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

Unprofessional!!!!!!!

Αργυρης · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

I am sorry to read your 1 review. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Ronni Platt, a Senior Letting Consultant, who helped me and my family to find a new home. I wanted to express my appreciation for his excellent service. Throughout the rental process, he was extremely responsive and professional, providing clear and concise information about the rental agreement and its terms. He was always available to answer any questions or concerns we had and demonstrated a high level of attention to detail. His hard work and dedication made the process stress-free and enjoyable. Overall, I was impressed with Ronni's work, and I would highly recommend him to anyone in need of a reliable and trustworthy letting agent.

Evgenii · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear Evgeny, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ronni, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was in the store. and I was very well attended by the consultant Ronni Platt

Kauan · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Thank you for your wonderful 5 star Google review regarding Ronni. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Can't speak highly enough of Ronni, had made everything a breeze!

El · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear L Savidge, We really appreciate you taking the time to leave such lovely comments about Ronni. They will be so pleased to read your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ronni has been so friendly and helpful with my quest to find somewhere to live in London. Thank you!

Phoebe · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear Phoebe, Thank you for your lovely 5 star review regarding Ronni. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Polly · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Polly, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ronni was a very professional and helpful young man! Would recommend to anyone looking at properties

Alex · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Alex, Ronni will be so pleased to read your kind comments. Thank you for your lovely review. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ronni was very knowledgeable on the current rental market, friendly and easy to speak to.

Putta · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

We appreciate you taking the time to leave a great review regarding your experience with Ronni, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Denny is great, making sure you get every detail and info you need to know about the prospect property and following up with you. Thanks!

Gian · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Gian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a very smooth experience from viewing the apartment to completing all the formalities around papers and finally moving it. Thanks Ryan :)

Hardik · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Hardik, Thank you for taking the time to leave a wonderful 5 star Google review. Ryan will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Me and my girlfriend we get the house in July from this nice agency, ready to help when need it…Ryan the manager really give us a great help in the last period so well done

Andrea · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Andrea, Thank you for your kind comments regarding Ryan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Freddie was extremely helpful with my search for an apartment in London. He's very responsive worked with me as my search was happening from the US which I'm extremely thankful for!

Michael · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Michael, Thank you for your review, and mentioning your experience with Freddie in our Tower Bridge office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Spoke to Denny yesterday afternoon who was incredibly helpful! I was blown away with his knowledge of the current markets. Overall a brilliant experience and would rate higher if I could!

Harry · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Harry, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ronni was great! He was very friendly and helpful. We got an apartment within a day of his first call. I would definitely recommend it.

Douglas · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Douglas, Thank you for taking the time to leave a wonderful 5 star Google review. Ronni will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Freddie at Frank Harris was amazing! Super helpful, explained everything to us very clearly and kept us informed throughout the process. He helped us get our first flat in London.

Mr · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Jeorgie, Thank you for taking the time to leave a wonderful 5 star Google review. Freddie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ryan Morgan was instrumental in finding the right place to live for me and my partner in 2021, in the thick of the pandemic and after 10 years of living in the same place. He did so in no time, and was very quick to understand both our needs and our requirements. Two years later, he once again showed great professionality, transparency and friendliness in helping us renew the tenancy of the same flat for another two years. I cannot recommend Ryan's service strongly enough, if you are looking for your next place to live here in SE London.

Gianfranco · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Gianfranco, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Frank Harris & Co have been brilliant in helping me find a flat. Ronni has kept us in the loop at every stage, worked really hard to secure us the flat, and made the process very easy. I would highly recommend Frank Harris & Co!

Gavin · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Gavin, Thank you for your kind comments regarding the Tower Bridge & Bermondsey team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have had very good advice from Ryan regarding reletting, Ronnie has worked his socks off to get good tenants for us, particularly because the public hallways are in need of upgrading and thus off-putting to potential new tenants. We have ended up with a long term contract, which is great. The team have managed both finding new tenants and also organising aspects like repainting the flat and other remedial work on one or two things, making the whole organisation much easier for us.

Gordonpam · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had the pleasure of dealing with Ryan and the team who helped us to secure a property in the space of 24 hours! Having been in the property for over 2 years, Ryan and the team are now in the process of helping us with a renewal and have been supportive at every stage of the process. They have taken on board our circumstances and have been very supportive. They are an agency that want to ensure a pleasant tenant experience. I can't thank them enough!

Edward · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Edward, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ryan, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Me and my girlfriend have been struggling to look for housing for the last few years especially because our English isn’t the greatest (both born and grew up in Ghana) so we didn’t really understand the customs and details about the housing policies. I just want to say a big thank you to Ledi Azemi for taking the time out and being patient with us and explaining the process to us, her customer service was amazing! I would recommend this company to anyone knew to the UK looking to settle down!

Steven · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Steven, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ryan and the team found appropriate tenants quickly and kept me very well informed throughout. The property management team are responsive and dealt quickly with repairs during the previous tenancy. Overall I’m very happy with the service provided.

Kavita · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Kavita, It’s great to hear that you have had a brilliant experience with Ryan. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

Reviews may appear on more than one platform.

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