Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had the pleasure of having Samuel Jahson as my agent to find my home. He was an excellent and professional worker, always available when needed. He replied to texts straight away, even out of hours, to make sure we had the best service. His help was the key to getting our place with his great communcation skills and customer service, would highly recommend.
Diana · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Diana,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRyan and Maria have been great and very professional when procuring our flat at Tooley Street. The process to sign on a lease and move in was very smooth, and at every step all our questions and issues were resolved swiftly and in a timely manner.
Arka · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Arka, Thank you for your kind comments regarding the Tower Bridge & Bermondsey team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had the honour to be working with Samuel in London Bridge looking for a flat that would meet my needs. From the first encounter of him asking what I was looking for I could tell the professionalism from this young man was outstanding, he not only met my needs for a beautiful flat but also looked out for extra bits I didn’t even think of. He is truly the best I have ever worked with as I have tried other companies and it wasn’t the same. Overall experience was amazing and would recommend working with Samuel !!
Reka · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Reka, Thank you for taking the time to leave a review regarding your experience with Samuel in our London Bridge office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe lettings team at Frank Harris have been outstanding in renting my flat. They exceeded expectation at every step, making the process almost effortless on my part. Thanks Ryan, Mark and Freddie for excellent communication, that was always responsive and courteous.
Tessa · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Tessa, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience working with Maria at Frank Harris. She found us a great flat to rent in London Bridge and helped us make the renting process smooth and easy. I especially appreciated her communication skills - she did a fantastic job keeping us informed at every step of the way and she went above and beyond to answer any and all questions.
Diana-Maria · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Diana-Maria, It’s great to hear that you have had a brilliant experience with Maria. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Frank Harris & Co's service. Mark Scott and Samuel Jahson were my main point of contact. They were very professional and efficient in helping me finding a suitable tenant, explaining all the T&Cs very clearly upfront, and very prompt in responding any queries throughout the transaction.
I really appreciate the human-centric approach that they took to deal with the customers (both landlord and tenants), taking the time to understand my needs and accommodate them. When you have an agency that you can trust, the rest just seamlessly flows.
Dee · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Dee, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe got in touch with Freddie and within one day he had shown us a potential apartment. We loved it and within one week he guided us through the offer process, and we were able to secure the apartment within a week. All the while showing great professionalism, character, communication. We were impressed with his ability to also act in our interest in a market that is very tough on renters. Thank you Freddie!
Katarzyna · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Katarzyna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThey have provided a fantastic service during the initial engagement of renting a property for 36 months in London / SE1. Really flexible and responded to my needs immediately to fully managing on my behalf while I am living abroad.
Friendly and accommodating couldn’t recommend highly enough, thank you Ryan in particular for making everything so easy for me!
Maria · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Maria, It’s great to hear that you have had a brilliant experience with our Tower Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy wife and I came over from Bermuda and we were looking a decent property with fair pricing as we are expecting a baby in the next 6months. The only issue being that we didn’t have a great understanding of the legal measures and how that affects housing policies in the UK. I am so grateful to Mark Scott for getting in contact and personally taking time out of his day to ensure that we received the best advice possible. Very informative and made sure we understood exactly what we was getting from each property that he showed us. Ended up getting a wonderful house that fit all our needs, so once again thank you Mark Scott and I hope you visit us once our beautiful baby boy pops out haha!
Sheyilowo · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Sheyilowo, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMark and Ryan, and the entire team at Frank Harris have been so great in helping to rent out our flat, the service has been very professional and thorough. Especially given we are currently out of the country. They managed the tenant search quickly and diligently, and secured above market rate rent on a long term tenancy. We couldn't happier with their service and we look forward to continuing to work with them on our property.
Gazwan · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Gazwan, hank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery accurate in their communications, it's been pleasure to deal with Maria.
Maurizia · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMaria has been incredibly helpful in our search so far and completely upfront about the process
Saad · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Saad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMaria was a great help and assistance in securing our rental property. 10/10 would use again!
David · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear David,Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLovely experience!!
Prinisha · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRyan and Mark are amazing, they are very helpful! :)
Srishti · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Srishti, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMaria was a great agent! Highly recommend
Zac · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Zac, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
★★★★★ 5/5
GoogleThanks for the help Freddie!
Ben · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Googletop class Ryan M
Lawrence · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Lawrence, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGood & attentive service
Steve · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Steve, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMaría have good attention, Is lovely girl
Maria · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Maria, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMaria give us an excellent tour house and explain everything about the area we were looking for. She is an excellent person.
Juan · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Juano, Thank you for your kind comments regarding Maria and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRyan was great, answered all the questions we had. Looking forward to working together soon!
Jude · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Jude, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBoth Freddie and Ryan were incredibly professional and attentive! They helped with all my questions, great office! 😊 …
Sammy · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Samantha, Thank you for your review, and mentioning your experience with Freddie and Ryan in our Tower Bridge office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRyan has been really helpful in resolving any isssues we have faced - always coming up with a solution
Neil · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 April 2026
Dear Neil, Thank you for taking the time to leave a wonderful 5 star Google review. Ryan will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
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