Trusted Agent profile
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2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFreddy was really helpful. Letβs hope his promises will be fulfilled! :)
Dear Valery, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan and Bedrettin were both very quick and efficient, had great knowledge of the market and overall did an amazing job.
Dear Tina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIf only all estate agents were like Freddy; a straight-shooter, speedy on the comms and clever on the deal. Would use again!
Dear William, Thank you for your great 5 star review, and mentioning your experience with Freddy in our Tower Bridge office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan and the team have been great. Some complications with the rental checks but were understanding and helped to navigate this so it could be done promptly. Good communication and responses received timely. Thank you.
Dear Michael, Thank you for your kind comments regarding Ryan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleRating only, no written review.
Dear Lucy, Thank you for leaving a 4 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
3/5
GoogleRating only, no written review.
Dear Grace, i am sorry to see you didnt received a 5* service. Please email me at sarahtranter@customerrelationsteam.co.uk with more information. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat costumer services and follow-up during the whole process.
Dear Carlos, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMaria handled everything smoothly and was always there if we had any questions.
Dear Ahmadreza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMaria was absolutely fab. Extremely communicative, professional and helpful in finding the right flat for us. Thanks so much!
Dear Maria, Thank you for taking the time to leave a wonderful 5 star Google review. Maria will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan, Maria & Mark at Frank Harris have been very proactive in finding us a new tenant and negotiating a good income. Very happy.
Hi, thank you for taking the time to leave a review for us at City Docklands Estate Agents. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
5/5
GoogleWe love our corner of London and Frank Harris have been great to work with. Ever willing to go the extra mile. Thanks Ryan & team! π β¦
Dear Malini,Itβs great to hear that you have had a brilliant experience with our Tower Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat team here, everyone has been helpful and answered all my questions. Ryan has been available whenever we contacted him. Overall the experience with them has been delightful
Dear Georgia, Itβs great to hear that you have had a brilliant experience with Ryan. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan Morgan and his team were excellent in getting me a new tenant within a week. ensuring there was no void period - Thanks and much appreciated.
Dear Reg, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks Ronni for your amazing help in my flat hunt, fantastic service. Next time I'm looking for a new place, Frank Harris will definitely be my first port of call!
Dear Jonty, Thank you for your kind comments regarding Ronni and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMaria and Ryan have been really welcoming. They have spent time with me by showing all their apartments in the area I was looking at. They can be a good guide on your renting process
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI'd like to thank Ryan and Mark for their help in getting power restored to my flat this week, plus I'd also like to thank Fabio and Olivier from the property maintenance team for their hard work. It was a team effort and much appreciated by me.
Dear Kate, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan and the team at Frank Harris have done a great job managing my property for the past four years. Ryan especially has been an absolute pleasure to work with - very professional, knowledgeable and quick to update me on any developments. Couldn't have asked for better service. Highly recommended.
Dear Peter, Thank you very much for your great review regarding City Docklands. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFreddie helped us a secure a place within 3 days of seeing the property and putting in an offer to the landlord, under out of the ordinary circumstances which made the service seem almost doubly impressive. Really helpful and made the process seamless as it could be!
Dear Jack, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy partner and I have been living in a flat managed by Frank Harris for the last 3y and recently decided to move further out of the central area. We would recommend Frank Harris for a number of reasons namely as I found them to be very professional and attentive, especially Ryan who was our main contact. Ryan gave us a lot of reassurance throughout the process, by arranging flat visits that didn't conflict with our busy schedules and being the link between us and the landlord. Communication was excellent and we felt that he was genuinely working towards helping us. Highly recommend!!!
Dear Ana, Thank you so much for your updated review. We are so glad you are enjoying our services. We look forward to seeing you in one of our offices again. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIβve dealt with Freddie and Ronni in the early stages of my search for a property, theyβve both been excellent. Very easy to get hold of and very accommodating to any questions Iβve had. Would recommend to anyone looking to rent in London to go through these guys where possible
Dear Max,Thank you for your kind comments regarding Freddie and Ronni and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe are very happy know Director Ryan Morgan (works Frank Harris agency)because has done a good job for us and help for our needs.He always find for us good tenancy so he works very hard when he does his jobs. We are working with him more then 3 years . Also he is very friendly and caring person. Nilufer
Dear Nilufer, We really appreciate you taking the time to leave such lovely comments about Ryan. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Tower Bridge team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI recently had the pleasure of working with Frank Harris & Co. and I couldn't be happier with the service provided. From start to finish, they were professional, knowledgeable, and dedicated to finding me the perfect tenant. Ryan took the time to understand my needs and preferences, and went above and beyond to ensure that I was satisfied with every aspect of the process. He was always available to answer any questions or concerns that I had, and made sure that I felt comfortable every step of the way. I would highly recommend Ryan Morgan of Frank Harris & Co. to anyone looking for a reliable, trustworthy, and exceptional real estate agent. Thank you so much for your hard work and dedication!
Dear Dipo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWhen I was looking for a place to rent online, came across their website and decided to visit their Tooley St. office based on the positive reviews here. Their friendly and professional staff (especially Maria and Ryan) helped me greatly and they quickly arranged a viewing for me to check the place. The flat was exactly like how it was presented on the ad online and they were very open to questions and they turned a typical unpleasant renting experience into a great deal! If youβre looking for a place to rent in London, donβt hesitate to give them a chance and let them help you out! Highly recommended!
Dear Sahin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
