5/5
GoogleHelpful and prompt responses
Agent replied · 16 April 2026
Dear Jordan, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
Trusted Agent profile
Frank Harris and Co estate agents in London
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Our offices
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
- Frank Harris and Co London (205 Tooley Street)205 Tooley Street, SE1 2JX826 reviews · 614 on Google (4.8)4 in the last 90 days
- Frank Harris and Co London (123 Stamford Street)123 Stamford Street, SE1 9NN794 reviews · 582 on Google (4.8)21 in the last 90 days
- Frank Harris and Co London (87 Long Lane)87 Long Lane, EC1A 9ET625 reviews · 416 on Google (4.9)4 in the last 90 days
- Frank Harris and Co London (81 Marchmont Street)81 Marchmont Street, WC1N 1AL590 reviews · 379 on Google (4.8)12 in the last 90 days
Latest reviews from every Frank Harris and Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleReally great lettings agency!! Samuel has been amazingly helpful.
Agent replied · 16 April 2026
Dear Daisy, Thank you for taking the time to leave a lovely review regarding Samuel. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe best moving in experience I’ve ever had, Mark and Maria were the most accommodating and helpful!
Agent replied · 16 April 2026
Dear Ryoko, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a great experience with Frank Harris, we’ve sold our property smoothly, the agents were very helpful and on top of things until we completed.
Agent replied · 16 April 2026
Dear V H, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMark Scott 10/10 service
Agent replied · 16 April 2026
Dear Yasmin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFreddie was very knowledgeable? He Was very helpful and I would not hesitate to recommend him.
Agent replied · 16 April 2026
Dear John, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a great experience with Freddie. He was friendly, efficient, and communicative. Highly recommend him!
Agent replied · 16 April 2026
Dear Lorraine, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GoogleSamuel and Ryan were amazing to work with - they made us feel like a priority and that they were working in our best interests.
Agent replied · 16 April 2026
Dear Jessica,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAmazing team, with professional service and a feeling that they really care for their tenants/landlords. We have had a great experience with the team at Frank Harris, in particular Ryan, Mark and Freddie. We are new landlords and they have been super helpful and supportive in our journey. We are so grateful to have met them and can’t recommend them highly enough!
Agent replied · 23 August 2024
Dear Dale, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Dear Shutaro Yamauchi, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Dear Panos, Thank you for taking the time and leaving us a wonderful 5 star review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Dear Laura, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSpoke with mark scott at frank Harris extremely professional service highly recommend
Agent replied · 16 June 2024
Dear Tracy, Thank you for taking the time to leave a wonderful 5 star Google review. Mark will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFreddie was very helpful , I would recommend frank harris to anyone.
Agent replied · 16 June 2024
Dear Junior, Thank you for your great 5 star review, and mentioning your experience with Freddie in our Tower Bridge and Bermondsey office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally impressed by the very amicable and understanding dealing with customers by Freddie Papworth. Looking forward to working with the team again!
Agent replied · 16 June 2024
Dear Hassan, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tower Bridge & Bermondsey office. Kind regards, Sarah Tranter, Customer Relations Team
1/5
GoogleRyan Morgan is the epitome of what is wrong with this country. I am ashamed to be on the same soil as him. Hopefully the company replaces him soon so we can continue to do business together in the future.
Agent replied · 16 June 2024
Dear Saad, I am disappointed to read your 1 star Google review. I am sorry your experience with us was not as we would have expected, and I have passed your comments to our Area Director to be reviewed with the team. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHighly recommend! Excellent service provided by Samuel and team who are highly organized. Was thoroughly supported right from apartment viewing all the way to the settling in. Thank you!
Agent replied · 16 June 2024
Dear Saurav, Thank you for your great 5 star review, and mentioning your experience with Samuel in our Tower Bridge & Bermondsey office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCan not recommend this place enough had a great experience with a young man by name of Freddie I believe, he was very informative about all available properties and what would suit me the most being an international student, he kept it very professional, upholding the greatest standards. If your looking to rent properties all over London this is the place to go.
Agent replied · 16 June 2024
Dear Dawinczi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Freddie, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSamuel Johnson was great helping me relocate to London. He was very responsive and resolved all items as soon as possible. Highly recommend.
Agent replied · 16 June 2024
Dear Chirayu, Thank you for taking the time to leave a wonderful 5 star Google review. Samuel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy daughter has been renting in London since August and has used AJ as her point of contact. Being a parent at some 120 miles away, it has been reassuring to know that, whilst there have been a few issues with the property, AJ has been at the end of a phone but above all has been responsive to all matters. Would recommend the company and in particular, AJ for his level of service and approachability.
Agent replied · 16 June 2024
Dear Simon, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe team was extremely helpful to find and secure the apartment that we really wanted - would definitely recomend! Nice job! Mark, Ryan and Samuel - you are amazing!
Agent replied · 16 June 2024
Dear Vasily, Thank you for your kind comments regarding the Tower Bridge & Bermondsey team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Google2022 UPDATE Once again Ryan proves himself to be the most outstanding property agent I’ve ever dealt with. I wrote the below post a couple of years ago and find myself updating it to reiterate how outstandingly professional he and his team are managing my portfolio of London rentals and constantly going above and beyond the call of duty. 2020 I have known and been working with Ryan for many years and cannot rate him highly enough having entrusted my portfolio of properties in his safe hands for many years. I’ve tried a couple of other agencies who poached my business but soon returned to Ryan having learnt my lesson and continue to be very happy with his level of professionalism and outstanding knowledge of the business 10/10.
Agent replied · 16 June 2024
Dear Rory, Thank you for taking the time in providing such lovely comments about Ryan in our City Docklands office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMaria was professional and showed us around the apartment around Shad Thames. Even though we later on decided not to.yake it because of its split level, we learnt more about the area. She was friendly and efficient(bringing us to the apartment just few hours after our call) and professional. She also walked us around the area. We appreciated her help.
Agent replied · 16 June 2024
Dear Bonita, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy partner and I dropped in to the Frank Harris office at Tower Bridge last Friday. We were greeted by Freddie who has been immensely helpful in our search so far. He has listened to our requirements thoughtfully, talked us through the offer application process, and has already shown us two suitable properties. We look forward to continuing our search with Frank Harris and with Freddie in particular.
Agent replied · 16 June 2024
Dear Rozi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Frank Harris and Co
Which Frank Harris and Co office has the most reviews?
London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
Where are the Frank Harris and Co offices?
The four Frank Harris and Co offices, by town:
- London (123 Stamford Street): 123 Stamford Street, London, SE1 9NN
- London (205 Tooley Street): 205 Tooley Street, London, SE1 2JX
- London (81 Marchmont Street): 81 Marchmont Street, London, WC1N 1AL
- London (87 Long Lane): 87 Long Lane, London, EC1A 9ET
Has Frank Harris and Co won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
