Frank Harris and Co estate agents in London

★★★★★ 5/5

Google

Nick was very helpful in our flat hunting process, as well as during our tenancy. He handled any issues that came up in a very competent and friendly manner, making our experience with Frank Harris very enjoyable. As a result, I would recommend Frank Harris to anyone looking for flats in London!

Hannah · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Adeel was knowledgeable and provided great customer service when a property we wanted to view was already gone. He was able to secure a different viewing really quickly and stayed late to make sure we had enough time to view the property and ask our questions.

Sophie · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Nicole was instrumental in securing my first flat in London. She went above and beyond her job description to include information about the community, along with efficiently scheduling viewings which allowed me to find my new home. I feel like if it wasn't for her allowing me to see the place so quickly, I may not have gotten such a lovely place. Nicole was extremely professional, friendly, helpful, and promptly responded to phone calls and emails. I can't thank her enough!

Kasandra · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

I've been looking at apartments with my partner recently. We had a brilliant experience with Alfie; he was super professional and also showed great patience. The response time from the team was also very quick!

Anish · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Nicole at Frank Harris has been brilliant in organising everything for my new rental flat. She’s been very helpful & accessible, making the process incredibly smooth - which is very refreshing, especially in the London market! I would definitely recommend her to others looking for a seamless move.

Hannah · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Nick provided me the greatest customer service ever! I’ve been trying to get through to other companies but no one responded, however, Nick took his time and talked me through the process of renting a place, suggested where to look and registered me on their system in case something comes up. I’ve never experienced such great customer service like this before - super polite, kind and friendly. What an absolute credit to Frank & Harris - I’ll definitely be keeping in touch for when I’m looking for my forever home. If I could give higher than 5/5, I would!

Rumina · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Adeel from Frank Harris & Co. Southbank & Waterloo contacted us for a flat viewing near the Waterloo area, he was super cool and professional with arranging the viewing in a short space of time. Although the flat was not what we wanted in the end, Adeel's professional services throughout the viewing experience gave us a good impression of the company. Thank you.

Lizzy · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Used Frank Harris (Southwark/Waterloo branch) to sell our property and can highly recommend. We were well covered by Richard, Marta and Joel who work seamlessly together. This gave us comfort knowing everyone in the team on the same page. Glad we chose them and can’t really fault their work. Very professional, responsive, honest, likeable and proactive. Communication was great with regular updates when needed, and any questions quickly addressed which reflects high level of experience, knowledge and service. Richard in particular was a standout during the long-winded conveyancing stage helping to push it forward to exchange/completion. Thank you.

T · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

I originally requested a viewing for a flat that had already been let, but Nicole was eager to help us and took us on a viewing of a flat that had not even hit the market yet because she thought it would be the perfect fit. It totally was, and she made an otherwise overwhelming letting process so easy and uncomplicated! Superb customer service, organization and support. Would definitely recommend Frank Harris, and a big thank you to Nicole for making our first time renting a flat a smooth and enjoyable experience.

Olivia · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Had a great experience viewing apartments with Frank Harris. Alfie and Adeel were very courteous and made me feel very comfortable, while answering all questions and keeping the meetings to the point. Highly recommend.

Sanket · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

The service we have received as a landlord from Bobby, Nick, Nicole, Alfie and Ben has been outstanding. They have always been extremely prompt in responding to our questions, and took great pains. They came to visit us countless times, always kept us informed, and secured a good tenant with a competitive rent at a brisk but manageable pace. I am confident they will deal with any issues that arise. Highly recommended.

Steve · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

This is an excellent estate agent. They always answer the phone quickly, they organised many viewings and have a thorough understanding of their market. Offers came in but we’ve decided not to sell. Joel Hughes was particularly helpful and engaging. He knows the area well and understands the motives for buying and selling. Richard Williams is also a highly competent guy. I will definitely use them again and would recommend them. Highly professional outfit.

Jonathan · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Richard had provided us with above average service. He went above and beyond to meet our needs amidst a busy schedule. He quickly facilitated us range of viewings and a second viewing also at short notice. His communication and follow up was excellent and ensured we as customers are very satisfied with all aspect of service. I look forward to doing business with you for years to come by and wish him all the very best with his career aspiration. Roger Jay

DOUGLAS · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

I just had a fantastic viewing experience today! I would like to say thanks to Alfie, who is one of the most patient and enthusiastic letting consultants I have ever met. He was very responsible and did his best to help me take the property. I would recommend Frank Harris Waterloo branch to anyone who is looking for an apartment to rent.

Chong · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

I recently had an amazing experience with the team at Frank Harris Waterloo branch. I would like to give a special shoutout to Alfie, who went above and beyond to assist me in finding my dream flat. He was extremely knowledgeable about the properties and showed me a variety of options that fit my budget and preferences. Throughout the entire process, Alfie was patient, friendly, and highly professional. He was quick to respond to all of my questions and concerns. I highly recommend Frank Harris Waterloo branch to anyone who is looking for a reliable and trustworthy rental agency. Thanks to Alfie and the team, I had a stress-free and enjoyable experience finding my new flat.

Yuqing · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 1/5

Trustpilot

I would NEVER RECOMMEND this agency to…

I would NEVER RECOMMEND this agency to anyone after what they did to me and my housemates. We used their service to find a three-bedroom apartment after 4 months of searching. We closed a deal, we paid rent and security deposit and signed a tenancy agreement a month before the move-in date. Everything was absolutely done by our side on time. As we had a signed agreement and a closed deal, all three of us had to give our notices from our previous accommodations, we had also scheduled deliveries for the move-in date and prepared everything needed. Five days before move-in date, I contact the agency to ask where can we get the keys from and what time should we be at the property. In response, they tell me that there is a minor problem with the landlord’s documentation and he is yet to sign the tenancy agreement, but there is nothing to worry about and it is just a formality. Of course, this comes as a huge shock to all of us as we have already paid everything and no one told us that the landlord hasn’t even signed the contract FIVE DAYS BEFORE MOVING IN. During these five days, the problem grew bigger and bigger. From “Don’t worry, it is not a big deal” it turned to “We can’t assure you that you can live in this property as the landlord does not have the proper documentation to give it out for renting”. Firstly, how can someone give property for letting without checking if it is legal? Secondly, not only that Franc Harris&Co did nothing about the problem, they claimed that this is not their fault and they won’t do anything about it. They left three people homeless in London and did not even care about it. This agency caused so much stress by their actions and could not care less. I imagine if we did move into the property how much more problems we would have as they started lying to us before we even lived there. If I could rate it with -10000 I would.

Mariya · 2 June 2023 · Frank Harris and Co London (87 Long Lane)

★★★★★ 5/5

Google

Very impressed with the service provided to us as new landlord. Mark managed our expectations well and delivered as promised.

David · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Maria has been extremely helpful and efficient Shri g our search for a home, making the experience as easy as possible while exciting and fun! A massive thank you to Maria for this!!

Elissa · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Fantastic renting experience, all went remarkably smoothly. Maria was particularly helpful answering all of our questions, top marks!

Oscar · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Worked with Ryan to finalise our lease - he was very helpful, prompt and reassuring.

Mallika · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Anisa Choudhury helped me fix the issues which I was facing in my flat. She is very approachable and her coordination skills are top notch

Saini · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Ryan was very helpful and patient with our multiple queries!

Smriti · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Maria was so helpful and made the stressful experience easy. Thanks Maria!

Holly · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

The agents were very very nice and understanding during our viewing today. They kept coming up and making sure we were doing okay even though the viewing was quite busy!

JiSun · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)