Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent experience as a renter
Excellent experience as a renter. Charlotte took the effort to understand exactly what we were looking for and guided is in getting the ideal property. Really simple and painless process too.
Dear S T, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotMitchell Max
Was extremely impressed with his customer service and worked very hard to make renting a property in the Barbican straightforward, despite the fact I was pushed for time. Was especially helpful in organising viewings at short notice, providing essential information and liaising with landlord. A very nice guy too. Would recommend.
Dear Rowan, We really appreciate you taking the time to leave such lovely comments about Mitchell. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotI recommend reaching out to Mitchell…
I recommend reaching out to Mitchell Max if you're looking to rent a flat in Central London, his services are great. He's knowledgeable and understands what you're looking for. I appreciate and trust his recommendations, he goes the extra mile to find the perfect place for you. On the Property Management side, Danielle Longmuir is very professional and reliable and she managed all my requests in a timely manner.
Dear Cristina, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and Mitchell will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotMitchell was extremely helpful and…
Mitchell was extremely helpful and knowledgeable about the current rental market at our recent viewing
Dear Jacqui, Thank you for your kind comments regarding Mitchell and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotRonnie was diligent and communicative
Ronnie was diligent and communicative throughout the process and would highly recommend him to any future tenants looking to rent somewhere.
Dear Samuel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotIan at City branch of Frank Harris
I dealt with Ian at the City branch of Frank Harris and he was extremely helpful in guiding me through the whole rental process. He was very responsive to all requests for information and his knowledge of the Barbican estate in general is impressive.
Dear M Dunlop, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Trustpilotnice renting experience with Kevin
nice renting experience with Kevin. Very responsive and adaptive. Found a apartment within two weeks and Kevin very patiently walked me through the whole process.
Dear Sipei, Thank you for taking the time to leave a wonderful 5 star Google review. Kevin will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat experience
Mitchell was so helpful and knowledgeable about the flats he was renting. Even though I didn’t end up renting one, I appreciate the effort he made to show me multiple Barbican flats.
Dear Rosie, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleADEEL Great guy, had a good viewing
Dear Julius, Adeel will be so pleased to read your wonderful 5 star review. We appreciate you taking the time to do so. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat agency, Adeel is the man!
Dear Chase, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel is a nice and friendly agent, really helpful
Dear Su, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAdeel was very helpful and polite on the viewing.
Dear Gabriel, Thank you for leaving a Google review for our Southbank & Waterloo office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel is very professional and friendly and informed us well about the property
Dear Akhila, Thank you for taking the time to rate your service with our Southbank & Waterloo office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks Adeel, great viewing, answered all my questions and gave some solid advice! 👍🏽 …
Dear Dennie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel gives me a really clear and quick tour in the property, really nice experience.
Dear Yue Yin, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAdeel was very helpful and went above and beyond to meet the demands and requirements of our demands and requirements. :)
Dear Aishwarya, Thank you for your 5 star review. Adeel will be so thrilled to read your kind comments. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was really professional and helpful when I was looking for a property. Would highly recommend!
Dear Ella, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAdeel helped me and a friend find a beautiful flat. Excellent ser once and very communicative.
Dear Ilia, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally good service and always ready to help. Particularly Adeel is always trying to facilitate things and make things easier for customers and tenants.
Dear Emre, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was fantastic, gave me all the information I needed and more - super helpful agent to guide me through the renting process!
Dear Mwezi, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was exceptional, really explained everything in detail and answered all our questions. Really great knowledge of the area as well and the current market.
Dear Petros, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards,Sarah Tranter , Customer Relations Team
5/5
GoogleJust finished a house viewing organised by Alfie. Very friendly, punctual and informative about the house and the area. Would definitely recommend
Dear Muhammad, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel and Alfie were very helpful to me in my search for a new flat. Responsive, personable, and knowledgable -- it was a very pleasant search and I felt supported and listened to during the process. Thanks guys!
Dear Micheal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel, was very professional and polite. Very informative and helpful.? He was great when he showed me around for the property. Definitely an agent that I would to assist me in looking for property searches in Waterloo and SouthHawk areas
Dear Lamai, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
