Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I really appreciated the hard work and constant updates delivered to me by a team member called Adeel. He has done a great job calling and messaging me to provide me with updates as soon as he can and is extremely knowledgable. I would highly recommend their letting services.

Oscar · 19 July 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Oscar, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My partner and I had an excellent experience viewing two properties today. Alfie was very knowledgable about each of the properties and did a wonderful job at organising the viewings at a time that suited us. Excellent experiencing!

Anna · 19 July 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Anna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel and Nicole helped me and my girlfriend secure a beautiful flat in the heart of London. They represent one of the few estate agents who genuinely care about their clients and were very helpful through the whole offer process.

Harry · 19 July 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Harry, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

An excellent response to an inquiry

An excellent response to an inquiry - courteous and prompt

D · 16 July 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear D. Bell, Thank you for your kind words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great experience!

All around great experience renting through Frank Harris. Responsive, friendly, and helpful, not at all like a few other estate agents that are better avoided. Would hope to work with them again in the future.

Patrick · 12 July 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great communication

Really nice service, especially from Ronni! The viewing and all communication with him afterwards was super quick and straightforward.

Anna · 4 July 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear Ronni, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Charlotte has been very helpful &…

Charlotte has been very helpful & professional, as always.

S · 4 July 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear S Menjivar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent customer care

Excellent customer care and a well run company. All of my experiances with them have been positive and they are very proactive with any issues I have had. In particular, one of the Directors, Christopher Dowds, has been incredibly helpful and treated an issue I had with a very high level of professionalism and to a high standard. Very happy with the service

Kyle · 4 July 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear Kyle, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Barbican & City office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dependable!

Charlotte at Frank Harris & Co in Barbican has been a fantastic letting agent - from finding a place through setting us up! Highly recommend

Adi · 3 July 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear Adi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Finding a nice home in London is a…

Finding a nice home in London is a challenge… but not with Mitchell Max ! Best real estate agent I’ve had to work with so far , and I’ve seen a lot of them !

Louis · 29 June 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear Louis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I’ve been working Adeel on my house hunt and he’s been extremely helpful. He’s been quick at booking house viewings and understanding in what I’m looking for.

Deepti · 17 June 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 16 June 2024

Dear Deepti, Thank you for your great 5 star review, and mentioning your experience with Adeel in our Southbank office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Ryan · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Ryan, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Rafi · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Rafi, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Niamh · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Niamh, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was in the store. and I was very well attended by the consultant Ronni Platt

MINI · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Thank you for your wonderful 5 star Google review regarding Ronni. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Both Freddie and Ryan were incredibly professional and attentive! They helped with all my questions, great office! 😊 …

Samantha · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Samantha, Thank you for your review, and mentioning your experience with Freddie and Ryan in our Tower Bridge office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with Freddie from the Frank Harris office. He was highly responsive and able to organise viewings at short notice.

Robert · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Robert, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tower Bridge & Bermondsey office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ryan and the team have been great. Some complications with the rental checks but were understanding and helped to navigate this so it could be done promptly. Good communication and responses received timely. Thank you.

Michael · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Michael, Thank you for your kind comments regarding Ryan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been searching for a new flat where Freddie from Frank Harris & Co Tower Bridge & Bermondsey has been helping me. Thanks to him we have finished our 2-month-long flat search. Throughout the process, Freddie has demonstrated his professional attitude and followed up the letting process where he can to ensure the process went smoothly. Thank you!

Lizzy · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Lizzy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ronni is a personable, jolly, and trove of information about the industry, the area and the properties. All the questions I had as a potential tenant were answered and reassurance was given. A great representative of the Frank Harris and co brand

Nou · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Nou, We really appreciate you taking the time to leave such lovely comments about Ronni. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Tower Bridge & Bermondsey team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Denny was an absolute delight to deal with. He was very helpful and provided some useful tips at a time when we were very stressed with looking for a rental property. Would definitely recommend!

Em · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Em Chai, Thank you for your kind comments regarding the Tower Bridge team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Ronni Platt, a Senior Letting Consultant, who helped me and my family to find a new home. I wanted to express my appreciation for his excellent service. Throughout the rental process, he was extremely responsive and professional, providing clear and concise information about the rental agreement and its terms. He was always available to answer any questions or concerns we had and demonstrated a high level of attention to detail. His hard work and dedication made the process stress-free and enjoyable. Overall, I was impressed with Ronni's work, and I would highly recommend him to anyone in need of a reliable and trustworthy letting agent.

Evgeny · 17 June 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Evgeny, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ronni, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Lidia · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Lidia, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Lucy · 14 June 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Lucy,Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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