5/5
had a great viewing with Alfie
Agent replied · 13 June 2024
Dear Ben, Thank you for taking the time to leave such a great review. Kind regards, Sarah Tranter, Customer Relations Team
Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
had a great viewing with Alfie
Dear Ben, Thank you for taking the time to leave such a great review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel! Thank you so much, such a great and lovely help xxx
Dear Romina, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Nicole and Adeel - really friendly and great showing me around
Dear Katy, Thank you for taking the time to leave a wonderful 5 star Google review. Nicole and Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel is very nice and showed me around the property with all the details
Dear Elodie, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel and Mark were wonderful in showing us around.
Dear Jin Yuu Lee, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Very competent and professional approach with extra steps to help the client make the right call
Dear Nikita, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Had a great viewing with Alfie, super friendly and professional
Dear Marcin, Thank you for your great 5 star review, and mentioning your experience with Alfie in our Southbank office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel is very friendly, helpful and professional throughout the viewing. Thanks!
Dear Eve,Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel was very nice, super helpful with my viewing and answered all my questions
Dear Ines, Thank you for your kind comments regarding the Southbank and Waterloo team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Had a great viewing with Alfie - knowledgeable and explained everything really well
Dear Nachi, Thank you for your review, and mentioning your experience with Alfie in our Southbank office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
adeel is a great agent. we have view the property fully.
Dear Joa L, Thank you for taking the time to rate your service with our Southbank office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Richard went above and beyond helping during the purchase on my new flat. Can't recommend highly enough. Esther
Dear AuntiBEE, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Great viewing with Alfie today, really good at answering questions and very knowledgable about the property.
Dear James, It’s great to hear that you have had a brilliant experience with Alfie. Thank you for leaving a wonderful 5* Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Joe, the manager of the Agency, was very helpful and supportive throughout the whole process. I would highly recommend him. Thank you very much!
Dear Mario, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel and Nicole were super nice and ready to answer all my questions. Open and clear. Very efficient!
Dear Rossana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Excellent customer service and respect. In particular Mr. Nick O'Neill, Manager from Frank & Harris Southbank & Waterloo 123 Stamford Street - SE1 9NN
Dear Mauro, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I am pleased with the service that Frank Harris provided and would recommend Joel Hughes for his personable and continuing determination in getting my flat sold and finding me a new place to call my home
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Adeel is a great professional, everything explained very well - great viewing! Thank you
Dear Stan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
A really smooth experience, Freddie was exceptionally informative, knows the area so well, a pleasure to deal with.
Dear Jude, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Had a great viewing will Alfie, really helpful with the whole process and knows his stuff
Dear Toby, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Alfie is very kind and helpful. It has been a pleasure to view a property with him.
Dear Carol, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
My wife and I are foreigners, and even though I don't know English very well, all the company's staff cooperated with us completely so that we could go through the process of renting our new flat.
Dear Mike, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Alfie has been very helpful during the viewing providing loads of information and also he has been very kind.
Dear Choi, Thank you for your lovely 5 star review regarding Alfie. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
ADEEL was very helpful, polite and a pleasure to view the property with. He was well informed and made practical suggestions
Dear Katy, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.