Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotGot stood up at viewing…
Got stood up at viewing… But guess this is just a reflection of the London market right now where agents can afford to lose a few clients given they have more than enough demands from other leads
RLT · 21 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear RLT, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOver the past few months I have had a…
Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.She is a pleasure to deal with!
CustomeTimr · 18 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Charlotte · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Charlotte, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Marianna · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Marianna Sampson, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was a gentleman nice haircut too
Tom · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Tom, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA big thank you to Alfie Green for the professional viewing!
Oliver · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Oliver, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had great viewing with Alfie today! A guy worth to trust I’ll say
James · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear James, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was very helpful. The property was in line with my expectations and the details he shared were very useful.
Vasco · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Vasco, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel - Tremendously helpful, really appreciated the guidance and advice. Looking forward to putting in an offer and relying on Frank Harris.
Siddhant · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Siddhant, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAlfie was enthusiastic and helpful during the viewing. He provided good service with a friendly face, and I appreciate his patience
Tom · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Tom, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Alfie will be thrilled to read this. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNicole was an extremely helpful and friendly agent. She helped me secure a property very quickly and the entire process was a breeze.
Highly recommended
Idan · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Idan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was fantastic and extremely helpful. He was not only polite and professional, but was an excellent salesman and really helped me through the process of making an offer.
James · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad an amazing viewing today with Adeel, Mark and Alfie! They were so helpful with our property search! Definitely would recommend them if you're ever trying to find something great!
Cyrus · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Cyrus, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOur agent, Adeel was a true partner in our apartment search. His unwavering dedication and friendly guidance, helped to find and secure amazing apartment. Grateful for his exceptional service!
Mykolas · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Mykolas, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Adeel to find a new place to rent. From start to finish, it was an absolute pleasure! From our initial conversations, the viewing and throughout the whole process, Adeel was a true professional. He was highly knowledgeable about the local market and made sure I always felt like a priority. In the current market, estate agents do not even remember your name and it was refreshing working with someone who took the time to get to know you and what you are looking for. He also went out of his way to ensure every detail was taken care of. Would highly recommend choosing Frank Harris & co because of Adeel!
Shreeta · 18 August 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Shreeta, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Christopher Dowds
Chris and his team were friendly, helpful and professional. I had a very smooth process of viewing, finalising contact and moving in. Chris and his team are always available to help and provided extremely helpful advice. I would reach out to the Chris and team again when I need to move again.
Richie · 17 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Richie, We really appreciate you taking the time to leave such lovely comments about Chris. He will be so pleased to read your 5 star review. Please do not hesitate to contact the Frank Harris team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHelpful agent (Mitchell Max)
Mitchell was really helpful and was very friendly in my search for properties in London.
Divyia · 17 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Divyia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotQuick and professional with great viewings
Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.
Andrew · 15 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Andrew, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKevin Ilunga
I would recommend Kevin - he worked very hard to make renting a property in the Barbican as straightforward as possible. I was very impressed with his customer service. He was able to organise viewings at short notice, and provided all the essential information. He is also very easy to chat with.
Dima · 15 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Dima, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Great experience, Mitchell provided a good overview and was very accommodative.
Vagiz · 14 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Vagiz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIt was very nice to meet with the agent…
It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia
Natalia · 12 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat estate agent for rental properties in the Barbican, London.
I have dealt with Mitchell Max at the Frank Harris branch in Long Lane, London now on three different occasions whilst organising renting apartments within the Barbican estate. Each time I have been 110% impressed by his expert understanding of the process, educated, passion for and knowledge of the area and his friendly but professional demeanour.Mitchell has great communication skills and kept me informed of all the updates I needed along the way, liaising regularly with either myself or my partner.I would thoroughly recommend seeking him out if you are looking to be either a landlord or a renter within the EC2Y postcode but especially if you are interested in the Barbican!
Helen · 9 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Helen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mitchell, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWorking with them was a pleasure
Very vocal and helpful staff! They got me a couple of good options per week during August, which is the hottest season in the rental market. Charlotte, the manager I worked with, was super nice and come up with very good apartments both in terms of price and location. The agents who do the viewings are never late, happy to discuss all the details of the property and answer any questions.
Sonia · 9 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Sonia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent team over at Frank Harris /…
Excellent team over at Frank Harris / Barbican. Tirelessly managed to find a great tenant for my flat with many viewings. Professional from start to finish. Ask for Mitchell Max, he was diligent and persistent. Follow up has been amazing as well. Perfect choice for me as I was reviewing several options and glad I went with them.
Jerome · 9 August 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Jerome, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Barbican office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
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