Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I’ve had the pleasure of working with Jasmine as my lettings manager, and I can’t recommend her highly enough. She was professional, responsive, and incredibly knowledgeable about the local market. She kept me updated at every stage, was …

Abdulmalik · 16 September 2025 · Frank Harris and Co London (87 Long Lane)

Agent replied · 9 September 2025

Dear Abdulmalik, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

I’ve had a great experience with Zak. He has been very professional and has helped me and my flatmates through every step of the process

Niyanta · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Grateful to Zak for helping us secure a flat in the SE1 area! Would recommend.

Rhea · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 23 September 2025

Dear Rhea, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asha

5/5

Google

Zac was very helpful during our house hunting. As foreigners, renting in the UK can be a long and tiring process, and we truly appreciate his support and patience

Belkıs · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 23 September 2025

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

5/5

Google

I had a really smooth experience renting with the help of Zak. He was super quick and efficient with everything, the appointment, the paperwork, even the referencing process, and he always provided clear information whenever I had questions. Honestly, he made the whole renting process much less stressful for me. Big thanks to Zak and the team at Frank Harris for helping me get into my new place so quickly!

Zizhen · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 23 September 2025

Dear Zizhen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha

5/5

Google

Great property viewing experience, Zack was very helpful and friendly.

Gennady · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 23 September 2025

Dear Gennady, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Zak was fantastic to work with, he was professional, knowledgable and friendly. Thank you for all your help during the renting process. Highly recommend

Rodina · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 23 September 2025

Dear Rodina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

Zak was so kind and friendly to work with. Professional and able to help with whatever we needed - was a great help through the renting process.

Jaskiran · 16 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 23 September 2025

Dear Jaskiran, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

1/5

Trustpilot

Disrespectful

I live in a development that doesn't allow boards on the outside of the building and also has a wooden facade. In all my time living in the development of 19 years no agent/company has put a board on the facade. What makes it worse is that it has wooden panelling and the board goes straight through it and has now damaged it. After multiple calls and promises of the board being removed nearly 2 weeks later it still is attached to the outside. Clearly the company has no respect for the owners in the building or the building itself.

Alex · 11 September 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 24 September 2025

Dear Alex, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Really helpful team and made the…

Really helpful team and made the process effortless.

Harry · 9 September 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 24 September 2025

Dear Harry, Thank you for leaving a wonderful 5* review. Kind regards, Asha

5/5

Google

Zak has been incredible so far at securing us a new home with incredibly short notice after our original signed property with different agents fell through

Orry · 9 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 16 April 2026

Dear Orry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asha

5/5

Google

While I didn’t end up going through with the property in the end, Zak was helpful and patient throughout. He was efficient but not pushy and overall it felt he was managing the demands of both tennant and landlord well. Will be using Frank Harris Waterloo in the future if I rent in the area again.

Joe · 6 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 16 April 2026

Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Zak was very helpful!

Helen · 6 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 16 April 2026

Dear Helen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Me and my flatmates had a really great experience at securing a 3-bedroom flat which was possible with the help of Zak! He has been incredibly supportive throughout the process which made it much more easier to understand everything. He kept me updated at every stage, answered all my questions, and made what could have been a stressful move feel straightforward. I’d highly recommend Zak to anyone who is looking for a reliable housing agent :)

Sabrina · 6 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 16 April 2026

Dear Sabrina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zak. Please do not hesitate to contact us again. Kind regards, Asha

5/5

Google

Libert was very helpful and knowledgeable on our viewings. If I could give 6 stars, I would! Frank Harris HIGHLY RECOMMEND

Eron · 5 September 2025 · Frank Harris and Co London (87 Long Lane)

Agent replied · 9 September 2025

Dear Eron, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a brief interaction with Dilan Das - very professional, quick with documents, and clear in communication. My flatmate dealt with him more directly and also had a very smooth experience :)

Chalisa · 4 September 2025 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 9 September 2025

Dear Chalisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Shuheda and Libert have been amazing help with my property search and moving in. Recommend coming to Frank Harris they provide great service!!

Alex · 2 September 2025 · Frank Harris and Co London (87 Long Lane)

5/5

Google

Dilan was super helpful! If he didn’t know the answer to a question in the moment he made sure to let me know asap via email which made finding out everything I needed to know about the properties super easy. As a first time renter he explained anything I wasn’t sure about and made everything clear and simple, thank you!

Grace · 2 September 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

My experience with Frank Harris Stamford Street over the last three months has been overwhelmingly positive. Nicole Pretorius leads an excellent team, understanding the needs of both a tenant and a landlord, and matching them well. Nicole, Zak and Adeel were responsive and helpful throughout, communicating well at all times. I would certainly recommend Nicole and her team.

Jeremy · 2 September 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Mark was absolutely incredible from start to finish with the sales process. Knows exactly what he’s talking about and made the process as smooth as possible. I would recommend him to anyone.

Francesca · 26 August 2025 · Frank Harris and Co London (87 Long Lane)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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