5/5
GoogleWe were helped by Dilan Das with our experience and he was great! Super friendly, good knowledge and overall we had a very smooth and satisfactory experience with Frank and Harris. I would highly recommend.
Trusted Agent profile
Frank Harris and Co estate agents in London
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Our offices
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
- Frank Harris and Co London (205 Tooley Street)205 Tooley Street, SE1 2JX826 reviews · 614 on Google (4.8)4 in the last 90 days
- Frank Harris and Co London (123 Stamford Street)123 Stamford Street, SE1 9NN794 reviews · 582 on Google (4.8)21 in the last 90 days
- Frank Harris and Co London (87 Long Lane)87 Long Lane, EC1A 9ET625 reviews · 416 on Google (4.9)4 in the last 90 days
- Frank Harris and Co London (81 Marchmont Street)81 Marchmont Street, WC1N 1AL590 reviews · 379 on Google (4.8)12 in the last 90 days
Latest reviews from every Frank Harris and Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDilan has been proactive and friendly, very efficient!
5/5
GoogleI have had fantastic experience dealing with Nicole Pretorius at Frank Harris Sothbank team. Nicole is most professional - always proactive, client oriented, swift and efficient, practical and in good spirits - ultimate pleasure to deal with.
5/5
GoogleI was fortunate to have Nicole Pretorius as my agent during my flat search. She was incredibly helpful, always responsive, and consistently demonstrated a high level of professionalism. I felt confident trusting her with all my questions and enquiries.
5/5
GoogleIt is my good fortune that Ms Nicole Pretorius manages my property. A consistently conscientious, dedicated and reliable professional who offers the highest standard in client service, she is always quick to respond with resourceful, workable solutions to difficulties. I am most pleased with her performance.
Agent replied · 16 April 2026
Dear A W, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleZak is honestly such a great agent! Super friendly, easy to talk to, and always quick to reply whenever I had questions. He really made the whole renting process feel a lot less stressful, and I could tell he genuinely cared about helping us. Definitely one of the best agents I’ve met, highly recommend!
5/5
GoogleMany thanks to Dilan Das for helping us in our property search. He is very professional, helpful and friendly.
5/5
GoogleRating only, no written review.
5/5
GoogleWe have become landlords for the first time this year and thanks to Nicole's proactive, professional and informative approach, our flat rental process became so easy. Also, follow up call post flat rental is something that we appreciated very much as it just shows how much she cares about her customers. Her colleague Adeel was professional too. I would highly recommend Frank Harris & Co agency.
5/5
GoogleMe and my flatmates were assisted by Zak during the process of securing our 3-bedroom flat, and we honestly could not have asked for better support. From the very beginning, Zak was incredibly helpful, flexible, and attentive to our needs. He guided us smoothly through each step, answered every question clearly, and was always quick to respond. What could have been a stressful process ended up being straightforward and reassuring thanks to his professionalism and approachable manner. We’re really grateful for all his hard work and would highly recommend Zak to anyone looking for a reliable and supportive agent!
5/5
GoogleHad a consultant named Freddie who was fantastic. Made a quite challenging process very simple. I would highly recommend this company to anyone who’s looking for flats in the London area.
5/5
GoogleFreddie Papworth was great, always speedy to answer the phone at all times. Couldn’t recommend enough. Many thanks from us once again.
5/5
GoogleFreddie is very friendly and helpful who promptly responds to my questions and offer very useful advices.
5/5
GoogleFreddie was a massive help in securing our flat in the tricky London markets. We are happily moved in and very grateful for the smooth process
5/5
GoogleFreddie was clear, professional and very helpful. Although we didn’t secure a place with Freddie we will be going back to him next year. Thank you again for all of your help!
5/5
GoogleFreddie was super helpful and helped us get our property. 10/10 recommend
5/5
GoogleI had a really great experience with Freddie! The whole process of finding a place was smooth, fast, and stress-free. Everything was settled within just one week. He was very professional, efficient, and always quick to respond. On top of that, he is extremely friendly, kind and helpful, which made everything much easier for me. I truly appreciate his support and would highly recommend him to anyone looking for a new home!
Agent replied · 16 April 2026
Dear Yuanzi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Maja, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
1/5
GoogleStrangely bad experience as a potential renter through these guys - as if they don't want to make money. Immediately responsive, then ghosted as we tried to make an offer, and again when we asked for more details on an alternative property they offered.
Agent replied · 16 April 2026
Dear Shane, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asha
5/5
GoogleLibert was extremely friendly and professional, made the whole viewing process feel natural and so easy going. Amazing knowledge on the property and location in general, excited to be moving into my property soon :) Thanks to Libert and the team
Agent replied · 16 April 2026
Dear Henor, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asha
5/5
GoogleI have worked with Frank Harris Barbican now for years and I must say the service over all is impeccable. In particular Jasmine and Shams go above and beyond to give a 6 star service! Definitely recommend.
Agent replied · 16 April 2026
Dear Anthony, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleShuheda gave us a great tour of the barbican today.
Agent replied · 16 April 2026
Dear Nico, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
5/5
GoogleI had the most pleasant viewing with Libert, he really listened to everything I had to say in regards to my search and has took me to view multiple options which all match what I’m looking for. Thank you Libert and team, see you for the move in !
Agent replied · 16 April 2026
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha
5/5
GoogleGreat experience renting with Frank Harris and thank you so much Jasmine for being amazing throughout the process! Jasmine really advocated for me and kept me updated regularly with progress. Thank you so much!
Agent replied · 16 April 2026
Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Frank Harris and Co
Which Frank Harris and Co office has the most reviews?
London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
Where are the Frank Harris and Co offices?
The four Frank Harris and Co offices, by town:
- London (123 Stamford Street): 123 Stamford Street, London, SE1 9NN
- London (205 Tooley Street): 205 Tooley Street, London, SE1 2JX
- London (81 Marchmont Street): 81 Marchmont Street, London, WC1N 1AL
- London (87 Long Lane): 87 Long Lane, London, EC1A 9ET
Has Frank Harris and Co won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
