Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

As a first time flat finder in London, I am so fortunate to have Lottie and Phoebe to help me in find a nice accommodation for my uni study. They are nice, professional and flexible in arranging viewings, even one after working hours. Lottie responses my enquiries quickly and knows the area well. I would strongly recommend them!

Anjie · 11 November 2025 · Frank Harris and Co London (81 Marchmont Street)

5/5

Google

I’ve had an amazing experience with Lottie. From the very first viewing to moving in, everything was handled professionally and efficiently. The team were always friendly, quick to respond to any questions, and made the whole process completely stress-free. I’d highly recommend Lottie to anyone looking to rent!

Charlie · 9 November 2025 · Frank Harris and Co London (81 Marchmont Street)

5/5

Google

A big shout out to Phoebe in Frank Harris's Bloomsbury office for her friendly professionalism and enthusiasm. She makes navigating the London rental property market an absolute joy.

Wendy · 6 November 2025 · Frank Harris and Co London (81 Marchmont Street)

5/5

Google

Working with Lottie was such a pleasant experience. She was very helpful even though I didn’t manage to find a property. Would highly recommend her.

D · 5 November 2025 · Frank Harris and Co London (81 Marchmont Street)

5/5

Google

Many thanks to Phoebe and Jaydn for their help in finding the tenants that match our requirements. They did it in a highly professional way with good communication in the whole process.

Sam · 5 November 2025 · Frank Harris and Co London (81 Marchmont Street)

5/5

Google

Dilan was excellent throughout the process of us signing for a flat, start to finish. His communication was clear and speedy and enthusiastic. He was proactive in terms of advocating for our interests with the landlord and helping us find the right deal that satisfied both parties and helped us secure our dream flat.

Daniel · 26 October 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Dilan helped me and my flatmates find and secure our perfect apartment. He was communicative throughout the process, advocated for us and our requests to the landlords, and helped us negotiate terms in the contract. All in all exemplary!

Billy · 26 October 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Although we didn’t end up letting through Frank Harris, we wanted to take the time to thank Dilan in particular for his help. He only showed us options that suited our needs and were in line with our discussions, was always accommodating with viewings, and never pushy. Dilan went the extra mile and his approach was refreshing compared to many other letting agents. We’d happily recommend him and the Frank Harris team to anyone looking to rent. All the best - Xavier and Sophia

Xavier · 26 October 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Trustpilot

As a tenant

As a tenant, I felt so cared for by everyone in the team at the Barbican office, from the moment I walked into the branch and was shown the flat until the return of my deposit… Special shout out to Luke, Libert and Charlotte… It is more than refreshing to believe I was dealing with people rather than the organization, Unfailingly kind and ethical. A Stellar experience…. Thanks…

Neil · 17 October 2025 · Frank Harris and Co London (87 Long Lane)

Agent replied · 24 December 2025

Dear Neil, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asha

1/5

Google

As a professional family with two young children, we expected a safe and clean home. Instead, we moved into an unclean property (see photo), with mold on ceilings, pests, and broken fixtures and months later many issues are still unresolved despite repeated emails and visits.

Sailor · 16 October 2025 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

I had a very positive experience with Freddie. Super helpful, was very responsive and answered all of my questions/issues regarding the situation. Made the process very straightforward. I highly recommend.

Petros · 16 October 2025 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

Very smooth and professional service. Ronni did a great job in helping finding my new home in London and was very helpful on all related questions.

Eva · 16 October 2025 · Frank Harris and Co London (205 Tooley Street)

1/5

Google

Moved through a rental process with the team, put in an offer for an apartment and got ghosted. Called, emailed, texted and no response. Absolutely bizarre considering they pushed and pushed us to make an offer and we turned down another place. Extremely unprofessional and disappointing.

Vera · 16 October 2025 · Frank Harris and Co London (205 Tooley Street)

5/5

Google

Joel is very kind and professional in taking me for a viewing and I’d definitely recommend renting with him. Thanks for the help again

Jerry · 16 October 2025 · Frank Harris and Co London (205 Tooley Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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