5/5
Ellie and Yas were so helpful in my property search. Would recommend to everyone
Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ellie and Yas were so helpful in my property search. Would recommend to everyone
5/5
As a first time flat finder in London, I am so fortunate to have Lottie and Phoebe to help me in find a nice accommodation for my uni study. They are nice, professional and flexible in arranging viewings, even one after working hours. Lottie responses my enquiries quickly and knows the area well. I would strongly recommend them!
5/5
I’ve had an amazing experience with Lottie. From the very first viewing to moving in, everything was handled professionally and efficiently. The team were always friendly, quick to respond to any questions, and made the whole process completely stress-free. I’d highly recommend Lottie to anyone looking to rent!
5/5
A big shout out to Phoebe in Frank Harris's Bloomsbury office for her friendly professionalism and enthusiasm. She makes navigating the London rental property market an absolute joy.
5/5
Thankyou Jaydn. Experience was seamless from start to finish.
5/5
Working with Lottie was such a pleasant experience. She was very helpful even though I didn’t manage to find a property. Would highly recommend her.
5/5
Lottie was such a good help in finding me a property. I appreciate her a lot.
5/5
Lottie was a really good estate agent. I would recommend her to anyone.
5/5
I’ve been working with Lottie, to find me a property she’s been amazing, choose her and if don’t you are silly
5/5
Many thanks to Phoebe and Jaydn for their help in finding the tenants that match our requirements. They did it in a highly professional way with good communication in the whole process.
5/5
Dilan was excellent throughout the process of us signing for a flat, start to finish. His communication was clear and speedy and enthusiastic. He was proactive in terms of advocating for our interests with the landlord and helping us find the right deal that satisfied both parties and helped us secure our dream flat.
5/5
Dilan helped me and my flatmates find and secure our perfect apartment. He was communicative throughout the process, advocated for us and our requests to the landlords, and helped us negotiate terms in the contract. All in all exemplary!
5/5
Although we didn’t end up letting through Frank Harris, we wanted to take the time to thank Dilan in particular for his help. He only showed us options that suited our needs and were in line with our discussions, was always accommodating with viewings, and never pushy. Dilan went the extra mile and his approach was refreshing compared to many other letting agents. We’d happily recommend him and the Frank Harris team to anyone looking to rent. All the best - Xavier and Sophia
5/5
As a tenant
As a tenant, I felt so cared for by everyone in the team at the Barbican office, from the moment I walked into the branch and was shown the flat until the return of my deposit… Special shout out to Luke, Libert and Charlotte… It is more than refreshing to believe I was dealing with people rather than the organization, Unfailingly kind and ethical. A Stellar experience…. Thanks…
Dear Neil, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asha
1/5
As a professional family with two young children, we expected a safe and clean home. Instead, we moved into an unclean property (see photo), with mold on ceilings, pests, and broken fixtures and months later many issues are still unresolved despite repeated emails and visits.
5/5
I had a very positive experience with Freddie. Super helpful, was very responsive and answered all of my questions/issues regarding the situation. Made the process very straightforward. I highly recommend.
5/5
Very smooth and professional service. Ronni did a great job in helping finding my new home in London and was very helpful on all related questions.
5/5
Thank you Joe for your help!
1/5
Moved through a rental process with the team, put in an offer for an apartment and got ghosted. Called, emailed, texted and no response. Absolutely bizarre considering they pushed and pushed us to make an offer and we turned down another place. Extremely unprofessional and disappointing.
5/5
Joe has been great and quick to answer all our questions and concerns regarding our latest move in. Highly recommend,.
5/5
Great experience on a viewing with Joe. Very friendly, welcoming, and had all information at hand
5/5
The flat was quite good. Joe was super helpful and was able to answer all my questions perfectly.
5/5
Joel is very kind and professional in taking me for a viewing and I’d definitely recommend renting with him. Thanks for the help again
5/5
Joe did a wonderful job showing me the place and was super attentive to detail!
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The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.