Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
3/5
GoogleHelpful estate agency that I couldn’t recommend more highly - I worked with Alfie who was fairly on top of things and always searching for properties that fit requirements / budgets
Dear Lauren, Thank you for taking the time to leave a wonderful 5 star Google review. Alfie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleA good experience with Frank Harris, and in particular Renesa Zeka who persuaded our building management company to reimburse me following incorrect advice they gave to our tenant. Well done and thanks, Renesa.
5/5
GoogleMy heartfelt thanks to the lovely and kind-hearted Lottie! She is always so patient and considerate towards everyone, and her professionalism and dedication are truly admirable. As a tenant, what I appreciate most is how she consistently …
5/5
GoogleI had an absolutely fantastic experience working with Lottie at Frank Harris! From the very start, she was professional, friendly, and incredibly efficient. She kept me updated every step of the way and made what can often be a stressful …
5/5
GoogleI had the pleasure of speaking to Aisha, she was so informative and educated me on all things renting. Super professional and really friendly
5/5
GoogleLottie has been absolutely amazing throughout the whole process! She’s professional, friendly, and genuinely goes above and beyond to help. Communication was always clear and quick, and she made everything feel so easy and stress-free. I …
5/5
GoogleVery helpful in making the process quick and easy, the agents provided sufficient information so we could make informed choices and ultimately helped us have an offer accepted. Great service all around.
5/5
GoogleExcellent service from start to finish! Joe was incredibly helpful throughout the whole renting process, professional, patient, and always quick to respond. He made everything smooth and stress-free, explaining each step clearly and keeping us updated at all times. Couldn’t have asked for a better experience. Highly recommend Joe and the team for anyone looking to rent with confidence.
5/5
GoogleI had an excellent experience speaking with Libert pertaining to a property I was interested in. He was incredibly attentive, professional, and friendly throughout our call. Libert took the time to listen carefully to what I was looking for, provided clear and honest answers, and made the whole process feel reassuring. Truly one of the best interactions I’ve had with an agent, highly recommended!
5/5
GoogleHad a viewing with Jasmine and her knowledge of the local area and Barbican was impressive. She had a very confident and professional approach and she was lovely. Thankyou Jasmine, I would definitely recommend her.
5/5
GoogleSpoke with a gentlemen named Libert (Hope thats spelt correctly). He was quickly able to give me options for viewings for this week. Felt like he knew exactly what I was looking for and I hope that’s the case. Looking forward to the viewings now and hoping it goes as smoothly as the phonecall did
5/5
GoogleJasmine Foster did an excellent job advising us on acquiring our new property in Barbican. Estate. From helping with our old tenancy agreement and getting this approved within a few days. Would definitely recommend her and this Estate agent for this joyful experience
5/5
GoogleWe were very lucky working with Jasmine Foster, Jasmine is very knowledgeable on the Barbican estate and provided us with us the key information we needed, quickly actioned our requests and responded swiftly to our queries. Jasmine also made sure that our tenancy agreement got approved within a few days. Would definitely recommend Jamsine and Frank Harris & Co Barbican estate agency.
5/5
GoogleGreat experience - our agent Shams gave us a delightful tour of the Barbican Estate and a great flat. Very well spoken, excellent manners and was very patient with me despite my old age. Clearly has a lot of knowledge of the local area which was helpful in figuring out how suitable the area and home was for my family and I. Would definitely recommend for anyone looking for a professional service.
5/5
GoogleShams was incredibly helpful and very noticeably detailed when it came to reviewing properties. He transformed what is usually a tiresome experience into something pleasant and exciting. Would most certainly recommend Frank Harris and Co to friends and colleagues alike based on this experience!
5/5
GoogleVery professional, personable & knowledgeable viewing with Libert. Thank you.
5/5
GoogleI had the pleasure of meeting Shams on a viewing at the Barbican Estate. He was helpful, knowledgeable and extremely personable. You could sense his passion and that’s always nice to see in this industry!
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic experience with Jasmine. Really approachable, friendly and knowledgeable. Helped me and my partner find the perfect new home!
5/5
GoogleAmazing office, all the consultants were super friendly and very helpful!
5/5
GoogleI had an excellent experience viewing a flat with Shams. He is very knowledgeable about the Barbican Estate and was friendly, patient and professional throughout. I appreciated his clear communication and expertise - a great agent to work with.
5/5
GoogleRating only, no written review.
1/5
GoogleUnhelpful and quite rude. I was passed on their number by a prospective tenant as a reference. Not an unusual request, and a service respectable agents will offer for previous good clients, It’s only a few moments of their time. However they slammed the phone down on me twice. Not my sort of people to do business with…
Dear John. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at info@customerrelationsteam.co.uk, I will make sure this is dealt with. Kind regards Asha, Customer Relations
5/5
GoogleShams is a great realtor! He was knowledgable, friendly and very professional. I look forward to viewing future properties with him.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
