5/5
Nice viewing zac was really helpful!
Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Nice viewing zac was really helpful!
5/5
We had a very positive experience with Adeel - he was extremely helpful, responded quickly to all requests and made the process as smooth as possible.
5/5
Zak was incredibly professional, responsive, and helpful. He understood our needs perfectly. Highly recommend Zak’s services!
5/5
I had a great experience finding my rental with Adeel. From the first call we had he quickly got a clear idea of what I was looking for. Only showing me listings that were relevant for me. He sorted me a suitable viewing and was able to apply my needs to where it worked for my needs. Showing me the flat in a way that got me to imagine living in the property that made it easy for me to confidently make an offer. Over the next day with the offer he was prompt to get it finalised and was flexible with making contact with me given my work schedule. Going from viewing to finalised processes in under a week (including 24h from viewing to offer accepted) was perfect for my needs and I would highly recommend Frank Harris to others
5/5
Good service from Adeel.
1/5
I recently signed a lease for an apartment with this real estate agent, but it was suddenly canceled just a week before my scheduled move-in date. At the time, I had already paid three months' rent and five weeks' deposit, and I was fully prepared to move in. I was told the landlord couldn't sign up for rent guarantee insurance, and that my visa status may have been the reason. I'm currently on a student visa, which expires in October, but I've already secured a job in the UK and plan to switch to a graduate visa in August. The contract process was also extremely stressful. The first contract was invalidated due to a mistake on the landlord's part. When I was signing the second contract, the agent repeatedly sent me the same emails, urging me to sign. An employee named Zak, in particular, repeatedly followed up with me and pressured me to sign as quickly as possible. I eventually signed, but later discovered the final contract lacked the agent's signature, rendering it legally invalid. Also, when I emailed them with questions about the contract, there were often delays in receiving responses. This sudden termination completely shattered my life plans and caused me great mental stress. I had planned and prepared everything for the move, but everything was ruined. I sincerely hope that other tenants will avoid this situation in the future.
5/5
Zak Purssord helped me and my friends get our perfect house in Camberwell. He was so down to earth and responsive with any inquires! Cant recommend enough.
1/5
Chill with the unsolicited letters dog
5/5
Lovely team
5/5
Great agents helping at every step of the rental process. Especially, Ugur showed us great flats and helped us with the paperwork process.
5/5
Phoebe was extremely helpful when finding a new tenant for my flat! Highly recommend
5/5
Had a great viewing experience with Shuheda, she was attentive to my requirements and very clearly described the property that I was viewing.
5/5
Joe is a fantastic agent, prompt, communicative, and incredibly friendly. He understands exactly what you're looking for and delivers every time. I highly recommend working with him!
5/5
Super helpful !!
5/5
Called in to enquire about buying my first home and spoke with Dwyton. He was very friendly and extremely knowledgeable - I felt like I could ask him anything! Excellent service.
5/5
joe oregan was very helpful throughout the process and made things very easy for us. Thank you joe for being responsive and supportive!
1/5
Don't fall for them being nice during your viewings, as soon as you give them money they stop caring. All the other 5 star reviews are based on them asking people that signed contracts to "leave them a 5 star review" before they move in, …
Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
Adeel was excellent, would highly recommend
5/5
Adeel was the best agent we have had the pleasure of working with - made every step of the process enjoyable and minimising effort on our end, everything was done in a matter of days with full professionalism from him . Would highly recommend him and Frank Harris to anyone looking for property.
5/5
Thank you so much, Libert, for your outstanding support in helping us find a flat in the Barbican. We truly appreciated your commitment. Highly recommended!
5/5
Great Service
Luke has been brilliant at providing property management services and advice to me throughout when managing my rental property. Thanks Luke!
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
Jasmine Forster was brilliant, and took fabulous care of us during our search. Knowledgeable about the property, kind, and professional; I wish that all of my engagements with real estate agents were of such a quality.
5/5
Adeel was great to work with, very professional and responsive
5/5
Adeel was super helpful, thank you very much !
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The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.