Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would like to give Hettie Leighton a special shout out for her dedicated and supportive work during my tenancy. She has always been promoted to solving whatever issues I’ve raised, including tenancy transfer and property maintenance. My experience with Frank & Harris has always been very positive but Hettie’s service is the highlight of my rental experience in London. I’ve never left disappointed with her service but only appreciation. Thank you Hettie for your help and it has been such a blessing to be our property manager! Tracy

TszHuen · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

5/5

Google

From start to finish, Frank Harris & Co has been fantastic. Thank you so much to Denny, who has supported us throughout the whole process and made the experience of renting in London seem far less daunting. He has consistently gone above and beyond to make us feel at home and sorted any issues we have encountered quickly and professionally. I am beyond impressed with their services and I will continue to recommend them to anyone who is thinking of renting in London. Thank you so much, I am very grateful :)

Elizabeth · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Elizabeth, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah

5/5

Google

I recently rented a house through this Frank Harris branch, and the process has been quite smooth. They have been very helpful and responsive when problems have arisen. Special mention to Freddie Papworth, a very nice and competent guy who made the entire experience stress-free. His professionalism and prompt responses to any queries were greatly appreciated. Highly recommend their services!

Fulvio · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Fulvio, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah

5/5

Google

Rating only, no written review.

Danny · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 November 2024

Dear Danny, Thank you for leaving a 5 star Google review. Kind regards, Lesley

5/5

Google

Ronni has been helpful and proactive in assisting myself and my flatmate in finding a place. He has a good sense of humor and has constantly kept us updated.

George · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 October 2024

Dear George, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

We viewed a lovely property helped by Denny and Ronni recently. They were kind, patient and knowledgeable. Truly tributes to their company. I would work with them again any day.

Michael · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 October 2024

Dear Michael, Thank you for your kind comments regarding Denny and Ronni and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah

5/5

Google

It has been a pleasure working with Ronni on my new tenancy. He has been very efficient, always responsive and very clear throughout the whole process. Many thanks for your service!

Louis · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 October 2024

Dear Louis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Frank Harris have been excellent in getting us set up in a new rental property. Ronni was especially helpful, going above and beyond to help us secure a property and get moved in on a timeline that suited us. The team are quick to respond and always happy to help.

Ellen · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 October 2024

Dear Ellen, Thank you for leaving a 5 star Google review. Kind regards, Sarah

5/5

Google

Rating only, no written review.

Ellie · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Ellie, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

1/5

Google

Rating only, no written review.

Bella · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Bella, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards,Sarah, Customer Relations Team

5/5

Google

Reagan was very helpful, responsive and polite. Thank you.

Robert · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Robert, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ronni was fast, efficient, reassuring, helpful and polite. Made our search really easy. Five stars!

Drew · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Drew, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ronni has been an absolute star helping us to secure our new rental. Never had such a helpful and responsive estate agent experience before!

Cassandra · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Cassandra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ronni Platt was super helpful in assisting with our rental search! He was very accommodating and provided excellent support throughout the process. Thanks Ronni!! Kin & Alina

Kin-Hoe · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ronni. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Smooth and straightforward experience which was a surprise given how hard we'd been told it would be to organise a rental in London. Ronni was most organised and enthusiastic, and really felt like an advocate for us to land a place.

Harry · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Harry, Thank you for your kind comments regarding Ronni and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

We have been letting with Frank Harris for a few years now and our property manager Callum O’Grady at the Tower Bridge branch has been amazing at making sure all of our needs are met. He responds quickly to emails, always keeping us in the loop and is great at sorting out any issues we experience!

Grace · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Grace, We really appreciate you taking the time to leave such lovely comments about . They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Denny was really helpful showing me and my partner round a flat. We really liked the integrated appliances they were the stand out point of the property. Well done Denny we are sold.

Hollie · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Hollie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

After many arduous weeks flat hunting we were delighted and relieved to meet Ronni Platt at Frank Harris. After finding a flat we fell in love with on their website the whole process felt so much easier and enjoyable. Ronni was reliable and friendly and worked tirelessly to secure our tenancy in a competitive market. His communication was excellent throughout and we really felt he was invested in securing the best outcome for us. He was always more than happy to answer any questions we had and reassured us throughout the whole process. It was a joy to work with him and I would highly recommend his service at Frank Harris!

Jessica · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Roni. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I cannot recommend Freddie Papworth enough! As a first-time renter in the UK, he was responsive, very patient with me in explaining the process and incredibly considerate and diligent during the negotiations process to provide me with solutions/compromises that worked for both me and the landlord. I appreciate that he took into account my best interests and I felt he did everything he could to create a deal that would work for everyone involved.

Jean · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Jean, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Thanks a lot Ron for being so supportive, really appreciate the help you gave us!

Joe · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Joe, Thank you for taking the time to leave a lovely review regarding Ron. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

Rating only, no written review.

Ethan · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Ethan, It’s great to hear that you have had a brilliant experience with our Tower Bridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

as a tenant was very satisfied in Frank Harris's communication. Was helped by Katherine Bailey and others on my shower issue.

Terry · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Terry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team.

5/5

Google

I had an excellent experience with Frank Harris & Co, and I’d like to give a special shoutout to Jasmine Forster. She has been incredibly helpful, representing my interests brilliantly while negotiating the initial rental terms with the landlord. Jasmine is not only highly competent but also friendly and communicative, ensuring the entire process was smooth and stress-free. I couldn’t be happier with the service I received and would highly recommend Jasmine to anyone looking for a new home in London!

Adina · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear Adina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

I have had a great experience with Frank Harris & Co. Adeel has been very helpful in arranging a property viewing and responsive to my emails and calls. I would also like to mention Zak, who gave me a tour of the flat and was friendly and personable. 5-star service and would definitely recommend to others.

Ziyad · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear Ziyad, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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