Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAmazing service and speedy sale!
We popped into Fenn Wright to put an offer in on a house, but soon found we needed an active offer on our house first. Fenn Wright clearly explained this to us and were able to value and list our house within 24-48 hours.
Within an hour of listing we had several viewings booked in and within 2-weeks we’d sold our house and managed to get our dream house (also through Fenn Wright).
Throughout we had exceptional service and contact with Fenn Wright detailing every important move and keeping us in the loop throughout the whole process.
Would highly recommend 😊
Charlie · 12 December 2025 · Fenn Wright Sudbury
Agent replied · 13 December 2025
Hi Charlie, thank you so much for your wonderful feedback which has been passed onto the team. We hope you will be happy in your new home. Thanks, Caroline
★★★★★ 5/5
GoogleWe listed our late mother’s property with Fenn Wright and couldn’t be happier.
Matt came round and viewed the property almost immediately.
He agreed to list the property at a price which I was expecting.
Markup was done on 15th September. After photographing the property it was listed online initially.
Our first viewing was the following day 16th Sept with a further 2 viewings that day.
In total we had 14 viewings with 2 offers below the asking price, before accepting an offer at full asking price just 10 days later.
Exchange was arranged on 13 November with Completion on 28th November just 6 weeks after listing.
The whole process was totally painless, we didn’t have to do anything. Fenn Wright even arranged for the EPC to be carried out.
All viewings were done by FW and we were kept informed at every level.
I cannot thank the team at Fenn Wright enough for their fantastic service and support throughout this process, it seriously couldn’t have gone any smoother.
6 weeks from listing till completion, what’s not to like.
Fantastic.
Sav · 11 December 2025 · Fenn Wright Sudbury
Agent replied · 13 December 2025
Hi Sav, thank you for your great review which has been passed on to Matt and the team. I am sorry for your loss and pleased we were able to facilitate a smooth transaction. Best wishes, Caroline
★★★★★ 5/5
TrustpilotA Smooth Buying Experience Thanks to Kirsty
I recently bought a property through Fenn Wright, and I’m very happy with the service I received. I was a buyer, and Kirsty kept me updated every week without fail, which made the whole process feel much smoother and far less stressful.
Keiko · 8 December 2025 · Fenn Wright Ipswich
★★★★★ 5/5
GoogleSold our house through Fenn Wright. Scott and his team were always very engaging, attentive and made sure our input was taken into consideration throughout this tedious process.
Communication with Fenn Wright was excellent. I found them very knowledgeable especially with the ever changing trend in real estates. Would highly recommend.
Thank you Fenn Wright.
Shakaib · 5 December 2025 · Fenn Wright Chelmsford
Agent replied · 26 December 2025
Hi Shakaib, thank you for your wonderful feedback which has been passed on to Scott and the team. Thanks, Caroline
★★★★★ 5/5
TrustpilotThe team care…
The team are very friendly and helpful at every stage.Kirsty went above and beyond to help us reach the end goal and move before Christmas! Highly recommend Fenn Wright Stanway not a pushy sales oriented team, they genuinely care!
Steven · 5 December 2025 · Fenn Wright Ipswich
★★★★★ 5/5
GoogleI cannot say how highly I regard the sales team at Fenn Wright Colchester - they step over and above all other estate agents I have dealt with in my life - I’d give 7 stars if I could and would always use them going forwards - thanks so much to Phil, Graham and the team
Juliette · 29 November 2025 · Fenn Wright Colchester
Agent replied · 13 December 2025
Hi Juliette, thank you so much for your wonderful feedback which has been passed on to Phil, Graham and the team. Thanks, Caroline
★★★★★ 5/5
GoogleRating only, no written review.
Cristina · 26 November 2025 · Fenn Wright Chelmsford
Agent replied · 26 December 2025
Thanks Cristina!
★★★★★ 5/5
TrustpilotAn outstanding experience with Fenn Wright, Stanway
I have recently sold my home and purchased a property using Fenn Wright of Stanway
Penny · 25 November 2025 · Fenn Wright Ipswich
★★★★★ 5/5
GoogleA fantastic and supportive team. My flat purchase started back in May, throughout the entirety of the process, the Fen Wright team were on hand to support me with my quiries and ensured the purchase went smoothly. They were extremely quick with replying and getting back to me with updates regarding my purchase. A special shout out to Charlotte Button and Tracey Wiggins. It's been an absolute pleasure working with you both, thank you for helping me to find my dream flat!! :)
Simon · 22 November 2025 · Fenn Wright Sudbury
Agent replied · 13 December 2025
Hi Simon, thank you for your great review which has been passed on to the team. We hope you will be very happy in your new home. Thanks, Caroline
★★★★★ 5/5
GoogleThe whole team at Sudbury Fenn Wright were a pleasure to deal with from start to finish. It was our first time selling and they were incredibly supportive and kept us up to date at all times before and after we had accepted an offer. Our sale was a particularly tricky one and I’m so glad we had Tracy and the rest of the team to guide us and help us get through it. I’d definitely recommend them and would use them again! Thank you Sam, Charlotte, Jenny, Tracy and the rest of the team!
Shannon · 22 November 2025 · Fenn Wright Sudbury
Agent replied · 13 December 2025
Hi Shannon, thank you for your great feedback which has been passed on to the team. Thanks, Caroline
★★★★★ 5/5
TrustpilotGreat friendly team
Great friendly team. From the initial valuation with Paul, viewings with Amy and selling process with Kirsty, no complaints ay all. Kirsty needs a special mention as without her I’m not sure it would have ever got over line. !
Daniel · 21 November 2025 · Fenn Wright Ipswich
★★★★★ 5/5
TrustpilotKirsty couldn't have been any more…
Kirsty couldn't have been any more helpful than she was along with keeping us updated from start to finish super friendly service with nothing being too much trouble! Highly recommended
GrahamH · 19 November 2025 · Fenn Wright Ipswich
★★★★★ 5/5
TrustpilotFantastic Customer Service
I’d strongly recommend using Fenn Wright. Not only did I sell two houses with them, but I also bought another through them. I found them to be excellent at communicating when it came to the multiple viewings of our properties, and very good at working out what type of property I wanted to view. A big thank you to Chris and his team for the sales and the purchase.
Victoria · 17 November 2025 · Fenn Wright Ipswich
★★★★★ 5/5
Trustpilot5* service from start to finish
5* service from start to finish! Kirsty was great at keeping us updated throughout the whole process making it easy for us. Would recommend to family and friends.
Holly · 16 November 2025 · Fenn Wright Ipswich
★★★★★ 5/5
TrustpilotHouse Sale
Kirsty did a brilliant job in getting the sale over the line to meet our preferred completion date and keeping us in the picture throughout the sale process.
David · 15 November 2025 · Fenn Wright Ipswich
★★★★★ 4/5
TrustpilotThe communication was superb
Companies are only as good as their people and Kirsty really stood out, giving us scheduled updates and extra calls if certain events happened. She also gave us advice and suggestions that were really helpful. Our experience showed that all the negative comments heard about estate agents are not always true!
David · 15 November 2025 · Fenn Wright Lawford
★★★★★ 1/5
GoogleI have recently purchased a property through this outfit, something I will never repeat again following this experience!
For some further clarity, I also own a national property company selling hundreds of houses a months and dealing with estate agents across the whole country, hence I feel strongly enough to write this review.
Prior to exchange we stumbled across mis-descriptions within their listings online. They have clearly stated ‘space for’ items that are going and not for items that are staying, makes complete sense yes…..well no!! That doesn’t seem to follow suit with Fenn wright listings so we are advised. They have clearly listed an item in their description outside including kennels and overground pool, the kennels aren’t going but apparently the over ground pool is, who would ever know that from the description which states exactly; “ The main garden is found between the cottage and annexe with lawns and pathways enclosed by post and rail fencing. There is an overground swimming pool and a kennel building”
It’s clearly property mis descriptions with the agent not having a leg to stand on. I now have an upset child to add to the woes of this appalling purchase process.
This coupled with a sales progressor in K****y who was super keen on aborting the sale at every turn, I was asked 5 or 6 times during the process if I wanted to pull out of the sale, with her abrupt and rude attitude throughout. There were occasions where the sales progressor was not in and different information was advised that may or may not have been correct. The sales progress or also not in as many words laid claim on colleagues for this mis informed updates. All in all it was a shambles and took forever. Fenn wright had no care for me as a purchaser along the journey which was extremely disappointing and worrying at times.
I have now raised a formal complaint and will look to escalate this to the property ombudsman for a satisfactory outcome.
Just to top this off, my wife collected the keys today from the Stanway office and was treated so poorly she left upset from the shear rudeness of the staff that handed (threw) the keys over. Beyond rude!!!
Poor show Fenn Wright, poor show!
Neil · 15 November 2025 · Fenn Wright Colchester
Agent replied · 13 December 2025
Hi Neil, I was sorry to read your comments and we will continue to liaise with you directly. Thank you
★★★★★ 5/5
TrustpilotI spoke to most people on the team and…
I spoke to most people on the team and felt they knew who i was and the stage of my sale I felt the company is honest and cares about their clients. I felt that I was communicated with in a timely fashion and my frustrations were understood. The feedback I received at the valuation of my house respected my feelings on parting with it. It was tough going at times but it is recognised as the most stressful thing you can do. And it is Thank you Fenn Wright
Gwyneth · 14 November 2025 · Fenn Wright Ipswich
★★★★★ 5/5
TrustpilotProfessional supportive service
Professional supportive service. All went smoothly from offer accepted to completion. We were kept updated throughout and any questions were quickly answered.
Chris · 14 November 2025 · Fenn Wright Witham
★★★★★ 5/5
TrustpilotThank you Fenn Wright
To begin with we were disappointed that we had so few interested parties and felt that maybe more could have been done to promote the property.
Barbara · 14 November 2025 · Fenn Wright Witham
★★★★★ 1/5
TrustpilotProperty mis-description, such poor service and attitude
I have recently purchased a property through this outfit, something I will never repeat again following this experience!
Mr · 13 November 2025 · Fenn Wright Witham
★★★★★ 5/5
GoogleWhat a fantastic team to work with! FennWright Sudbury went above and beyond to ensure the sale of my mother's house ran smoothly. They were patient and very understanding of the special circumstances surrounding the sale. I would highly recommend this group and would definitely use them again.
Michelle · 13 November 2025 · Fenn Wright Sudbury
Agent replied · 13 December 2025
Hi Michelle, thank you for your fantastic feedback which has been passed on to the team. Thank you, Caroline
★★★★★ 5/5
GoogleGeorgia has been instrumental in our house move. Going above and beyond to help keep things on track, even though she wasn't actually our estate agent. Always friendly and professional and a pleasure to deal with. Thank you very much for your help.
Jodie · 7 November 2025 · Fenn Wright Witham
★★★★★ 5/5
GoogleWe bought through Fenn Wright Colchester - They contacted us weekly to keep us informed of progress . I have used other agents previously for family and not received such a personal and thorough service - cannot recommend Fenn Wright Colchester highly enough.
We purchased through Fenn Wright Witham - we sold in 4 days !! They were always available for any queries - they assisted the buyers when obtaining the required mortgage and kept us informed. I again highly recommend Fenn Wright Witham.
Pauline · 5 November 2025 · Fenn Wright Witham
Agent replied · 16 April 2026
Hi Pauline, thank you very much for your wonderful feedback for both teams which has been passed on and we hope you will be happy in your new home. Thanks, Caroline
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