1/5
A company that only works for the landlord. If you are a tenant then you will suffer.

Trusted Agent profile
★★★★★
1,348 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,348 reviews on three platforms, rated 4.6 out of 5 overall.
823
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
208
Reviews on Trustpilot
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Fenn Wright's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
A company that only works for the landlord. If you are a tenant then you will suffer.
5/5
I found Fenn Wright to be very helpful throughout the process. If you are selling a property in Ipswich town centre, I wouldn't hesitate to recommend these guys.
5/5
We received an exceptional service from Callum Jacobs. He gave us excellent advice and regular updates resulting in a successful move. Thank you very much.
Hi Elizabeth, thank you for your lovely review which has been passed on to Callum and the team. Glad we could help! Thanks, Caroline
5/5
We have been very satisfied with the team of Fenn Wrights. The house was sold within two weeks of being placed on the market. Excellent.
5/5
Jackie and Callum from the Ipswich office were really helpful when we wanted to view and then purchase a property. We got regular updates on the status of the purchase and all questions we had were answered quickly. Really good experience!
5/5
Fenn Wright did what they said they would do and manage everything in our best interests. The service was first class and the communication by Callum and Jackie was regular and appreciated. Without their efforts I am not sure we would have made the progress we did.
5/5
Selling my beloved Dads bungalow has been made as painless as possible. Callum - ever helpful always answered my questions swiftly and Jackie has provided me with weekly updates on the progress once a buyer was found who they knew really wanted the property. I have been really impressed. Thank you Ipswich Team :)
Hi Toni, thank you so much for your lovely comments which have been passed on to Callum, Jackie and the team. Thank you, Caroline
5/5
FennWright did a fantastic job selling our home and helping us find and buy our new bungalow. Callum and the Ipswich team kept us informed throughout the process so we could make the best decisions for us. An outstanding staff with a good understanding of market trends and who also provide great customer service. Definitely recommend the company and of course we would use their services again.
Hello, thank you for your great review which has been passed to Callum and the team. Thanks, Caroline
5/5
Fantastic letting agent! We have been renting through this agency for around a year now and have found FennWright to be nothing but very kind, professional and very approachable. We had an issue with our boiler which was fixed the next morning by 9am having reported it at midday the day before!! The maintance person was also very kind and helpful, solving our issue straight away. Highly recommend :)
5/5
I have recently completed buying my first house through Fenn Wright. The communication from all members of staff and especially the agent handeling the purchase, Josh L, has been outstanding. Even when out of the office, the other members of staff we’re all aware of where my sale was up to and able to help me with any questions I had. The process with Fenn Wright was simple and easy to manage along side my day job. Thank-you for an excellent service and I will definitely be buying through Fenn Wright again!
5/5
Fenn Wright at Manningtree have provided an outstanding service both as a letting agent and selling agent when we eventually decided to sell the property. Excellent communication skills and experience which certainly made life a lot easier. I wouldn't hesitate to recommend their services.
Hi Stephen, thank you for your comments, glad to hear you were happy with the service and I will let the Manningtree team know. Thanks, Caroline
1/5
Rating only, no written review.
5/5
A very switched-on professional team provided an exemplary service.
5/5
Efficient, friendly and professional - I can strongly recommend Fenn Wright Sudbury.
5/5
Very professional, communications great throughout the transaction, staff really helpful and knowledgeable at all times. First Class Service!!
Thank you Michelle
5/5
Staff very knowledgable in the current market place and all were professional and helpful . I was always kept up to date and Graham and Tracy in particular were extremely efficient, going above and beyond to ensure the sale went smoothly .
5/5
I have been looking at different areas to invest in over the past 4-6 months and recently viewed in Sudbury. I had the pleasure of dealing with Brady, who was knowledgable, professional and very likeable, I will now be buying here and using Brady at Fenn Wright.
3/5
Tracy Wigens has worked really hard for us. Top marks! Shame someone at Fenn Wright allowed a viewer in on their own, without our permission, as they damaged the internal walls by smashing holes, presumably to see what the construction was, when they could have just asked!
5/5
I honestly cannot rate the staff at Fenn Wright Sudbury enough, they are a wonderful helpful friendly team that go above and beyond to make the moving process that much easier. Always at the end of the phone, these are the estate agents that know the ups and downs of moving house and support you through the whole process, Thank you so much Fenn Wright Sudbury !!
5/5
Tracy was brilliant. So easy to talk to which meant that moving house has not been as stressful as it could have been. Answered questions in an easy way to understand and always got back to me in a short time frame if I couldn't get hold of her first time.
5/5
We met Claudia in August expecting another fruitless look at properties possibly with an agent who wanted to be elsewhere and when asked a question replied that they didn't know but could probably find out if we really wanted to know! Claudia was not one of those. She was very bright and a real breath of fresh air. She joined in the conversation and offered suggestions. She was very clued up about the properties we viewed and knew details of when the vendor might want to move. She sold us the house we will shortly move into and I hope that she will visit us there on a regular basis. She is a friend! She even laughed at some of my stupid jokes! The other people at FennWright are pretty good too!
5/5
A more informed and empathetic team of estate agents I have yet to meet. They guided me seamlessly through the traumatic process of selling my property, hand held, tissues offered then celebrations as I move to my new home. An excellent seamless service from beginning to end. Thank you Team Fenn Wright
5/5
Good advice on pricing an sales strategy - the house went under offer before it hit the website. Yes, there is an element of luck in that but it is impressive that the negotiators already had applicants on the books who they were proactive in persuading to view at an early stage. I asked FW to do more than many clients ask their agents to do at this price point for a modest fee and I am very grateful that they handled all viewings and interactions with the buyer in order to ensure the success of the sale. Online-only agents are a false economy!
5/5
All the team at Fenn Wright were fantastic in helping my house purchase along to completion; especially Tracy in liasing with solicitors on both sides to ensure all points were answered and we could exchange on time as planned - highly recommended
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Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.
The seven Fenn Wright offices, by town:
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