Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotAvoid at all costs
Don’t think I’ve ever bothered to write a negative review about anything before but this is well needed. I rented a property through this company for two years and it was the worst experience ever. They never dealt with a single issue I raised promptly, they made my end of tenancy exit hell, their constant lack of communication resulted in me ending up out of pocket despite me requesting information for end of tenancy information two months prior to which I had no response. They were extremely efficient at communication when they were collecting funds and other issues that benefited them but conveniently ignored my plea for action due to having to throw away half of my furniture due to mould damage from internal walls (this was not the first mould related issue I had raised about this property). The two young lads I spoke to on the odd occasion are the only reason I wouldn’t plea for this review to have 0 stars. I have requested contact information for HO in order to raise a formal complaint. Horrific company and will never be using them again.
A customer · 11 September 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotMel Rowland at the Colchester office
Mel Rowland at the Colchester office has always been very helpful and professional with all correspondence regarding my property, and would thoroughly recommend Fenn Wright.
Andy · 8 September 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotHelpful and responsive
They have been so helpful during the transaction. Kirsty has been calling me every week to update the progress of the transaction and very responsive in any questions raised. I’m very happy with their service.
Cedi · 8 September 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotExcellent customer service
I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.
Mark · 7 September 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotFantastic experience with Fenn Wright…
I cannot recommend Fenn Wright’s highly enough. From the perspective of a buyer, they’ve been nothing short of brilliant. They’ve managed my expectations clearly throughout the whole process, from offer to completion. And, what would normally be viewed as a fairly stressful experience, the conveyancing process has been smooth sailing throughout. In particular, Kirsty King, who has been in weekly contact with status updates and actions, as well as managing all parties involved. She’s really gone above and beyond to help the process through to completion, and her knowledge, experience and willingness to help is a credit to Fenn Wright’s. I would have absolutely no hesitation buying again through Fenn Wright, or indeed listing through them.
Adam · 5 September 2023 · Fenn Wright Lawford
★★★★★ 5/5
YellGood experience
Great communication from beginning to end. Valuation was good and all involved were professional helpful and friendly. Photos and marketing were spot on and the property sold in one week. Would have no hesitation to recommend
LindaB-1131 · 1 September 2023 · Fenn Wright Witham
Agent replied · 10 October 2026
Hi Linda, many thanks for your fantastic feedback which has been passed to the team at Witham. Thank you, Stella.
★★★★★ 5/5
TrustpilotI recommend Fenn Wright Felixstowe
Dealing with Charlie Howgego and her colleagues of Fenn Wright Felixstowe has been a delight. They followed through the initial enquiry to the sale, efficiently and courteously throughout. Every call was returned promptly and they were lovely to deal with. I'd do business again with them in a heartbeat and happily recommend them to others.
James · 31 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotExcellent service, professional and proficient
From the very start, Ben the agent met me at the property for sale. Courteous, friendly and helpful. Thereafter, all queries raised were answered efficiently and politely. Would definitely recommend this estate agent. Now moved in to our new home. Thank you
Customer · 30 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotGreat experience with fenn Wright…
Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.
Laura · 30 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotFrom Start to Finish
From Start to Finish , we were kept up to speed with updates / sales details and viewings , Paul , Jo, Naomi and team helped the best they could
James · 29 August 2023 · Fenn Wright Lawford
★★★★★ 4/5
GoogleRating only, no written review.
Kirit · 26 August 2023 · Fenn Wright Witham
★★★★★ 5/5
TrustpilotPhil and Kirsty were amazing from start…
Phil and Kirsty were amazing from start to finish of our recent house purchase. Phil was utterly brilliant when viewing the property and Kirsty kept us in the loop all the way through to completion.Totally professional and an amazing service! thank you so much
Joanne · 26 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotProfessional and efficient service from…
Professional and efficient service from start to finish. They quickly found a buyer who had nothing to sell, and who offered the asking price. Their sales progression team, especially Kirsty, were excellent and kept us informed as to progress of the transaction and kept in close touch with our buyers. Overall a very pleasant experience and we would have no hesitation in recommending Fenn Wright to other people. Well done to Graham Buxton and the team, a top job!
Jon · 25 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotFantastic
Went with Fenn Wright after struggling with another agent and they were fantastic. Sold our house promptly and were by far the most proactive people in our entire chain. Chasing and harrying to get it all done. Thanks.
Jake · 25 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotHuge help
Cameron and Hannah at the Chelmsford branch were a huge help whilst purchasing our flat through Fenn Wright. They were always available to ask questions and to help speed things up. It was much appreciated. I would highly recommend them.
Paul · 23 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
Trustpilot5 star service
We recently purchased our first home via Fenn Wright, Colchester - we honestly couldn’t recommend Kirsty and her team enough. All aspects of the purchase were dealt with efficiently and communication was excellent throughout all stages of the purchase. Any queries/issues that arose were promptly dealt with by the team which made what seemed a daunting process for us, incredibly straightforward and stress-free on our side. Kirsty was incredibly knowledgeable about all aspects our house purchase, which completely filled us with confidence that everything was being taken care of. Will certainly be using Fenn Wright in the future and would highly recommend!
Sophie · 21 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
TrustpilotProfessional and friendly attitude
Professional and friendly attitude. Regular updates throughout the post-sale period. A particularly long postsale period in this instance. Persistency in pushing for information from the buyer, their solicitor and mortgage lender. Politeness in calls and emails.
Tim · 21 August 2023 · Fenn Wright Lawford
★★★★★ 5/5
YellSale of house
Kelsey was amazing throughout the whole process-so patient and helpful and very effecient.Would highly recommend-thank you so much.
NatalieS-584 · 16 August 2023 · Fenn Wright Colchester
Agent replied · 10 October 2026
Hi Natalie, many thanks for your fantastic review which has been passed to Kelsey. Thank you, Stella
★★★★★ 1/5
TrustpilotHopeless service
I can only endorse the 1* reviews. Their commercial surveyor has repeatedly failed to reply to emails, phone calls, voice messages, texts. We finally had to go elsewhere. No more Fenn Wright for us!
Peter · 25 July 2023 · Fenn Wright Lawford
★★★★★ 1/5
TrustpilotNeil sell of Sudbury is a rude…
Neil sell of Sudbury is a rude obnoxious little man that ignores calls
Swebster · 4 July 2023 · Fenn Wright Lawford
★★★★★ 3/5
GoogleRating only, no written review.
Bernard · 22 June 2023 · Fenn Wright Witham
★★★★★ 5/5
GoogleI couldn't recommend Fenn Wright enough especially Kirsty King. She has been so helpful, and kept on top of everything. Would definitely use again.
Hayley · 22 June 2023 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Hayley, many thanks for your review which has been passed to Kirsty and the rest of the team.
★★★★★ 5/5
GoogleAfter a very traumatic and trying time we have finally exchanged and have a completion date. We cannot praise Kirsty King enough, throughout the whole process she has been with us the whole way through, always on the end of the phone reassuring us and has been very professional.
Alan · 22 June 2023 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Alan, many thanks for your fantastic feedback which has been passed to Kirsty and the team at Witham. Thank you, Stella
★★★★★ 5/5
GoogleFrom start to finish Fenn Wright were brilliant, but a special mention must go to Kirsty King who was magnificent in keeping the chain together even when it got a bit fraught in the later stages. She kept everyone fully in formed and constantly chased on our behalf. Many thanks Kirsty
Richard · 22 June 2023 · Fenn Wright Witham
Agent replied · 21 June 2024
Hi Richard, many thanks for your fantastic review which has been passed to Kirsty and the team at Witham. Thank you, Stella
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