Trusted Agent profile
★★★★★
1,364 reviews across 7 offices and 3 platforms
Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,364 reviews on three platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 7 offices
317
Reviews on Yell
All 7 offices
208
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Fenn Wright's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTracy you are a 10 star in our eyes. You have been there for every step of our move, helping with paperwork , explaining things we did not understand and making numerous phone calls and emails for us. We thank you so much and would definitely encourage anyone to use your services for future sales or buying property.
Hi Teresa, many thanks for your fantastic feedback which has been passed to Tracy and the team at Sudbury. Thank you, Stella
5/5
GoogleEvery member of the team was very supportive and always helpful Everyone was very positive throughout the whole selling experience. I cant recommend the Fenn Wight team highly enough
Hi Jean, many thanks for your fantastic feedback which has been passed to the team at Sudbury. Thank you, Stella.
5/5
GoogleSam provided a valuation on our property. He was genuine, realistic and gave us great advice. Would throughly recommend Sam and the ethics of Fenn Wright.
Hi Christine, many thanks for your fantastic feedback which has been passed to Sam and the team at Sudbury. Thanks again, Stella
5/5
GoogleWe are so grateful that we choose Fenn Wright to sell our property. They were professional, kind and helpful at all times and Tracy went above and beyond to help us secure the purchase of our new home, which has taken a year and 9 months and has been an absolute nightmare. She spent a huge amount of time explaining things to us, providing support and guidance, pacifying our buyers and even liaising with other estate agents and solicitors on our behalf. It's fair to say that it wouldn't have happened without her help. Throughout the process, Fenn Wright had to put our house on the market three times and did so without complaint or fuss, even though I'm sure they were as desperate as we were to complete our sale. We are incredibly grateful to everyone in the Sudbury office who was involved, particularly Tracy, and wouldn't hesitate to recommend Fenn Wright to anyone looking to sell their property.
Hi Suzanne, many thanks for your fantastic feedback which has been passed to Tracy and the team at Sudbury. So glad to hear you got there in the end! Stella
5/5
GoogleI couldn’t recommend Tony and the team enough. Knowledgeable and professional at all stages.
Hi Karina, many thanks for your review which has been passed to Tony and the team at Manningtree. Thank you, Stella
5/5
GoogleGreat team led by Tony , always available to help .Friendly and Professional service. Top notch ,thanks
Hi Terry, many thanks for your review which has been passed to Tony and the team at Manningtree. Thank you, Stella
5/5
GoogleFenn Wright (Tony) gave excellent advice and supported us through the process finding a buyer quickly who paid more than we'd expected. Recommend unreservedly.
Hi Simon, many thanks for your review which has been passed to Tony and the Manningtree team. Thank you, Stella
5/5
GoogleI required a valuation for probate and Fenn Wright we only to happy to help. Ben Walsham dealt with the valuation and was superb throughout. Polite, professional and happy to give advice on improving the saleability of the property for when the time comes. Overall, very impressive customer service. Thanks Ben.
Hi Andy, many thanks for your fantastic feedback which has been passed to Ben. Thank you, Stella
5/5
TrustpilotPerfect from start to finish…
The entire sales team for our new build property purchase at Brantham heights have been fantastic.We have been kept up to date with progress from start to finish. We have now moved in to our property and the transition has been seamless. They could not have done any more for us than they have. Much appreciated first class service.
5/5
TrustpilotAgents hard work to help
Kept informed of the progress of the chain regularly. Helped and understood what needed to be done. Wasn't even my house agent but done what ever she could to assist and explain. Top rating only because of Kirsty King's hard work! Big assest to this company.
5/5
TrustpilotKelsey in sales progression has been…
Kelsey in sales progression has been great from the start, with a very complex sale involving probate. she was always on top of everything letting me know every step of the way Thanks again Kelsey you are a star Luke
1/5
TrustpilotDisappointed
Very disappointed with recent contact with branch in Essex. Enquired about a property and was told it was sold so my questions were not answered. In the next 2 weeks the property came back on the market and yet no one thought I was hot enough a sales lead to be contacted again. Very poor organisation and sales technics especially as I was very interested in the property concerned. Wouldn’t engage with them for a property again due to lack of attention to detail.
5/5
GoogleRating only, no written review.
5/5
GoogleWe found the whole process a little daunting at first,But Georgia in the Witham office guided us Through with minimum fuss.Thanks Fenn Wright and a big thanks Georgia
Hi Ursula, many thanks for your feedback which has been passed to Georgia and the team at Witham. Thank you, Stella.
5/5
TrustpilotFenn Wright, Estate Agents
The help I received was friendly and I always felt that I could ask questions when I was unsure of what was happening, without being a nuisance. The two members of staff that I dealt with were Scott Cracknell at the Chelmsford office, who found a buyer. And Hannah Potter, sales progressor, in Colchester. I cannot speak highly enough of them both.
4/5
TrustpilotThanks Fenn Wright
After encountering various problems selling my Cottage I must say that Fenn Wright kept me updated with proceedings, especially Hannah Potter from Colchester branch, in the later stage.I must also mention the guys in the Chelmsford branch who at the start were very helpful. Thanks.Kind regards Roy Mitchell
5/5
TrustpilotRecently sold a property
Recently sold a property, Kelsey was helpful and kept us informed at each stage. Graham Buxton was really helpful with the initial going to market set up. We had previously let the property for a number of years as well. Overall I would definitely use them again, they're friendly, helpful and give honest information with regard to valuations.
5/5
TrustpilotProperty purchase Purchasing a property can be and is…
Purchasing a property can be and is very stressful, Kelsey helped the purchase of our sons property a lot easier and was always available on the phone and emails. Kelsey also spent time to engage with the solicitors and mortgage company to get the purchase over the line. She is a fantastic asset to fenn wright. Many thanks again for your help. Very professional service. Darren northover
5/5
TrustpilotExcellent communication
I was the buyer and the seller used Fenn Wright as their estate agent. Every week I received an update call from Kirsty at Fenn Wright with an update and she was able to answer any queries I had.
5/5
TrustpilotI had a great experience with Fenn…
I had a great experience with Fenn Wright from the initial viewing of the property I ended up purchasing, all the way through to completion. They helped me secure a great property at a really good price. I was made to feel important and valued as a customer even through the stressful times that can occur when purchasing a property. A special mention has to go to Kirsty who would answer all queries from me at sometimes silly times of the evening or even on her day off. She is a real asset to the company and optimises the values Fenn Wright has. Kirsty made the whole process feel easy even when it became tricky. I would use Fenn Wright at any given chance should I move again in the future. thank you all for an amazing experience from a buyer's perspective.
5/5
GoogleTracy you are a 10 star in our eyes. You have been there for every step of our move, helping with paperwork , explaining things we did not understand and making numerous phone calls and emails for us. We thank you so much and would definitely encourage anyone to use your services for future sales or buying property.
Hi Teresa, many thanks for your fantastic feedback which has been passed to Tracy and the team at Sudbury. Thank you, Stella
5/5
GoogleWe had a great experience renting with Fenn Wright. Could not recommend more. Maire-Kate, Lucy and Kevin have been extremely accommodating, friendly and helpful!
Hi Christina, many thanks for your fantastic feedback which has been passed to all the lettings team. Thank you, Stella
5/5
TrustpilotSold via Fenn Wright at Felixstowe and…
Sold via Fenn Wright at Felixstowe and the experience was excellent from start to finish from valuation through to completion.Throughout the whole process Charley, Kyle and Rachel kept us informed and were always on hands to help with questions.Overall - would recommend the team at Fenn Wright 100% !
5/5
TrustpilotExcellent service
From the beginning Fenn Wright have been very helpful, had good communication, provided beautiful photos of our property when listing it for sale. James, Kirsty, Naomi & Jenny have been polite, efficient & we felt they looked after us throughout the stressful process of buying & selling houses. Thank you once again to all at Fenn Wright Stanway & Sudbury.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.
The seven Fenn Wright offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
