Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleNicole has been absolutely brilliant during this process. Sheβs helped so much with everything we could have needed and ensured the process has moved smoothly.
Rosie Β· 15 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 22 August 2026
We're delighted to hear that Nicole has been such a great support throughout your move. Her proactive approach and commitment to keeping things running smoothly are qualities we value highly.
We appreciate your feedback and will be sure to pass your comments on to Nicole.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleVicki came to value my Nans house. Having to sell it is heartbreaking after losing my Nan, but Vicki made me feel as ease. She is so friendly and explains everything in detail, doesn't make you feel like you need to rush, and takes her time to make you feel this is your personal experience. You're not another number. Friendly and down to earth. I really appreciate how simple this has been made for me. Great company.
Jodie Β· 15 August 2026 Β· Farrell Heyworth Poulton le Fylde
Agent replied Β· 22 August 2026
We're pleased to hear that Vicki was able to provide support and reassurance during what is understandably a very difficult time. Taking the time to explain the process clearly and ensuring every client feels valued and supported is so important, and it's wonderful to know that Vicki's friendly and down-to-earth approach helped make things easier for you.
Thank you for sharing your experience. We'll be sure to pass your kind comments on to Vicki.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleVicky Shellington
At first point of meeting Vick she was very polite and friendly and very professional she explained everything in detail about each stages of the property before the property went live it's very important to make the customer at ease.
in this present time no one has the time to make time for people when I was working in construction I wish she would have been on my team. keep up the good work Vicky.
Best regards
Stuart Little.
Stuart Β· 15 August 2026 Β· Farrell Heyworth Poulton le Fylde
Agent replied Β· 22 August 2026
We're really pleased to hear that Vicki made such a positive first impression. Taking the time to explain each stage clearly and helping clients feel at ease is an important part of what we do, so it's wonderful to know her professionalism, friendliness and attention to detail stood out.
Your comments will mean a great deal to Vicki, and we'll be sure to pass them on. Thank you for your thoughtful feedback.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleVicki Skellington provided valuations for me, very professional, efficient and friendly, I would highly recommend π β¦
Shelley Β· 15 August 2026 Β· Farrell Heyworth Poulton le Fylde
Agent replied Β· 22 August 2026
We're really pleased to hear that Vicki Skellington provided such a positive experience. Professionalism, efficiency and a friendly approach are all qualities we value, so it's great to know they stood out during your valuation.
Thank you for your recommendation, and we'll be sure to pass on your kind comments to Vicki.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleWe decided a month ago to put our house up for sale, we were told that Lauren Ford was to be dealing with the sale, she has been attentive, informative and generally a very nice person. The house had a viewing last Friday and by the following Tuesday an offer was received and accepted. So thank you to all of you for a very professional and helpful service thus far (Special thanks to Lauren x)
Al Β· 15 August 2026 Β· Farrell Heyworth Thornton Cleveleys (Landmark House)
Agent replied Β· 22 August 2026
Thank you for taking the time to leave such a lovely review.
We're really pleased to hear that your experience has been such a positive one and that the sale of your home has progressed so quickly. Moving home can be a significant decision, so it's great to know that you felt well informed and supported throughout the process.
It's particularly rewarding to hear your comments about Lauren Ford. Her attentive, proactive and professional approach is something we value highly, and I'm delighted that she has made such a positive impression during your journey.
Thank you once again for your kind words and for placing your trust in us. We wish you all the very best with the next stages of your move.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleA very good professional service provided by Lauren Ford at Farrell Heyworth in Cleveleys.
Chris Β· 15 August 2026 Β· Farrell Heyworth Thornton Cleveleys (Landmark House)
Agent replied Β· 22 August 2026
Thank you for your kind review. Weβre delighted to hear that you received such a professional service throughout your property sale.
Itβs great to see Alison recognised for her hard work and dedication, and your praise will be shared with her and the team. Thank you for taking the time to leave your feedback.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleDealt with Lauren sales negotiator in respect of Viewing of Property , kept me informed throughout, very polite and professional and friendly, Doesnβt cost anything , how it should be well done LaurenβοΈπ β¦
Dave Β· 15 August 2026 Β· Farrell Heyworth Thornton Cleveleys (Landmark House)
Agent replied Β· 22 August 2026
Thank you for taking the time to leave such a kind review.
Weβre delighted to hear that your viewing experience was a positive one and that Lauren kept you informed every step of the way. Clear communication, professionalism and a friendly approach are all qualities we strive to deliver, so itβs great to know that Lauren provided that level of service.
Your feedback is very much appreciated, and we will be sure to pass on your comments to Lauren.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleA good experience from the start very down to earth and easy to deal with always kept update with everything that is happening and how it is moving forward.
Alexandra has been fantastic when speaking to her and nothing seems to be a problem. Thank you
Susan Β· 15 August 2026 Β· Farrell Heyworth Bolton
Agent replied Β· 22 August 2026
Thank you for your kind review.
We're delighted to hear that you had such a positive experience from the very beginning. It's great to know that you found the process straightforward, with regular updates and clear communication throughout. Keeping our clients informed and making the journey as smooth as possible is something we value highly.
We're especially pleased to hear your comments about Alexandra. Being approachable, helpful and willing to assist wherever possible are qualities we greatly appreciate, and we're glad she made such a positive impression.
Thank you again for your feedback and for choosing Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
Googlealexandra has been so much help and such a lovely voice to hear from through my journey with farrell hayworth!!
Paige Β· 15 August 2026 Β· Farrell Heyworth Bolton
Agent replied Β· 22 August 2026
Thank you for your lovely review.
We're delighted to hear that Alexandra has been such a positive part of your journey with Farrell Heyworth. Moving home can be a significant experience, and it's wonderful to know that her support, communication and friendly approach helped make the process feel easier along the way.
We'll be sure to pass on your kind comments to Alexandra. Thank you for choosing Farrell Heyworth, and we wish you all the very best in your new home.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleMegan has been so lovely and helpful whilst purchasing my new home. It is an area new to me and she has been so helpful in educating me on the surroundings of the area. I also get her name wrong every time i ring and she is never annoyed and knows its me when everyone in the office says we dont have anyone here called that... she has made the process so easy and got the details to me quickly once a price was agreed which meant I could start the buying process quickly.
Claire Β· 15 August 2026 Β· Farrell Heyworth Bolton
Agent replied Β· 22 August 2026
We're really pleased to hear that you had such a positive experience whilst purchasing your new home.
Moving to a new area can be a big step, so it's wonderful to know that Megan was able to provide not only guidance through the buying process but also helpful local knowledge to help you feel more confident about your move. It's also great to hear that her friendly and approachable manner made such a lasting impression, even when her name occasionally got mixed up!
Thank you for highlighting how proactive and efficient she was in getting the details across promptly once your offer was agreed. We know how important those early stages can be, and it's reassuring to hear that everything helped you get underway smoothly.
We wish you every happiness in your new home and sincerely appreciate your recommendation and kind words.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleWe got a house evaluation with Megan who was very knowledgeable and transparent.
Christopher Β· 15 August 2026 Β· Farrell Heyworth Bolton
Agent replied Β· 22 August 2026
Thank you for taking the time to share your experience.
We're delighted to hear that Megan provided such a positive impression during your house valuation. Knowledge, transparency and clear communication are qualities we value highly, so it's great to know that Megan made the process informative and straightforward for you.
We really appreciate your feedback and are pleased that your experience with us got off to such a strong start.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
TrustpilotExcellent support throughout the sale
I had an excellent experience dealing with the Sales Progression team during the sale of my property. In particular, Gabrielle Hughes was extremely helpful, professional and proactive throughout the process.
She kept me well informed, responded promptly to any questions, and did a great job of keeping everything moving forward when there were several things that needed to be coordinated. Her communication was clear and reassuring, and it was clear that she genuinely cared about getting the sale completed smoothly.
A real credit to the estate agency, and I would have no hesitation in recommending her services.
Ghulam Β· 14 August 2026 Β· Farrell Heyworth Chorley (13/15)
Agent replied Β· 23 September 2026
We're really pleased to hear that you had such a positive experience with our Sales Progression team during the sale of your property.
Thank you for taking the time to highlight the support provided by Gabrielle Hughes. Itβs great to know that her proactive approach, clear communication and commitment to keeping all parties informed helped make what can often be a complex process feel more manageable. Coordinating a sale requires careful attention to detail, and we're delighted that Gabrielle's professionalism and reassurance made a difference throughout your journey.
Providing a high level of service and support from instruction through to completion is something we value greatly, so it's particularly rewarding to receive feedback such as yours.
Thank you again for your recommendation and for placing your trust in Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
TrustpilotThank you for all of your effort inβ¦
Thank you for all of your effort in selling my house. Thank you. I really am most grateful to you. Thank you. Thank you
Catherine Β· 14 August 2026 Β· Farrell Heyworth Chorley (13/15)
Agent replied Β· 23 September 2026
We're truly delighted to read your kind words. Selling a home is an important journey, and it's wonderful to know that you felt supported throughout the process.
Your appreciation means a great deal to the team, and we're so pleased that we were able to help you achieve a successful outcome. Providing professional guidance, clear communication and a positive experience is something we always strive for.
Thank you again for taking the time to share your feedback and for placing your trust in us.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleI have recently ended a tenancy in Chorley and would like to mention Bethan Dixon from the Lancaster office and thank her for all the help and support she has given me throughout the process.
At times when it became stressful she remained calm, supportive and very professional throughout the whole process.
She was very organised answering my emails promptly and producing the documents almost immediately.
In my opinion she deserves all the stars I have awarded to her.
Gillian Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
Weβre so pleased to hear about your experience following the end of your tenancy. Itβs great to know that, even during more stressful moments, you felt supported and well looked after throughout the process.
Bethan Dixon will be delighted to read your kind comments. Remaining calm, organised and responsive is so important in helping everything run smoothly, and itβs clear she made a positive difference every step of the way.
Thank you for taking the time to share your feedback and for recognising the level of care and professionalism shown.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleHad a really positive experience buying through Farrell Heyworth. Angel was always really proactive, positive and helped answering any questions that I had, made the process a lot easier.
Mark Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
Weβre delighted to hear you had such a positive experience with Farrell Heyworth.
Itβs great to know that the process felt smoother and more straightforward for you, and that you felt supported throughout. Angelβs proactive and positive approach, along with being on hand to answer your questions, is exactly the level of service we aim to provide.
Thank you for taking the time to share your feedback, itβs genuinely appreciated.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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4/5
GoogleRating only, no written review.
Tim Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
Thank you for taking the time to leave a 4-star review.
Weβre pleased to know that you had a positive experience with Farrell Heyworth. Our team is committed to providing a professional, helpful and customer-focused service, and it's encouraging to see that reflected in your rating.
We appreciate your support and thank you for choosing Farrell Heyworth. We hope to be of assistance again in the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleI have found Lola James very helpful
Carolyn Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
Thank you for taking the time to leave a review.
Weβre pleased to hear that you found Lola James helpful throughout your experience with us. Providing supportive, responsive and professional service is something we strive for, and itβs always encouraging to receive such positive feedback.
Weβll be sure to pass your kind comments on to Lola James, who will be delighted to know that her assistance made a positive difference.
Thank you again for your feedback and for choosing Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleAngel was great in navigating the house sale.
Clive Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
Thank you for taking the time to leave a review.
Weβre delighted to hear that Angel provided valuable support throughout your house sale and helped guide you through the process. Moving home can be a significant milestone, and having someone on hand to navigate the journey can make all the difference.
Your kind comments about Angel are greatly appreciated, and we will be sure to share your feedback with them.
Thank you again for choosing Farrell Heyworth, and we wish you all the very best for the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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1/5
GoogleNot enough experience staff and the manager is very Rude guy, overall NOT happy with thier services.
Cole Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
We're sorry to read your comments and disappointed that you feel this way about your experience with us.
We believe all interactions should be conducted respectfully and professionally and we expect the same standard in return. As we are unable to discuss individual circumstances publicly, we won't comment on the details of the matters raised.
We remain committed to delivering a professional service and thank you for taking the time to leave feedback.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleI'm currently selling my property through FH in Lancaster and am dealing with Reece Hobin. Very happy with the service I'm receiving. Reece is always helpful and responsive, while he's willing to offer honest opinions about how to market the property to the best effect. Highly recommended.
Peter Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
We're delighted to hear that you're so pleased with the service you've received from our Lancaster team.
It's particularly encouraging to know that Reece Hobin has been helpful, responsive and approachable throughout your property sale. Clear communication and honest advice are incredibly important when navigating the market, so we're pleased that Reece's guidance and straightforward approach have helped you feel confident in the process.
Thank you for taking the time to share your experience and for recommending us. We truly appreciate your trust in Farrell Heyworth and look forward to continuing to support you with your sale.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleBethan is an excellent member of staff, she was so helpful after me having issues with my tenant.
Eleanor Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
We're delighted to hear that you had such a positive experience with our team.
It's wonderful to know that Bethan was able to provide the support and assistance you needed during what can often be a challenging situation. Being helpful, approachable and responsive is something we place great importance on, so we're pleased that Bethan's efforts made a real difference for you.
Thank you for taking the time to share your feedback. We'll be sure to pass on your kind comments to Bethan, who I'm sure will be delighted to receive them.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleHad no problems being with Farrell Heyworth. Easy and quick to contact. Bethan especially is the one person to go to with any queries. Fully recommend.
Dean Β· 13 August 2026 Β· Farrell Heyworth Lancaster
Agent replied Β· 13 October 2026
We're delighted to hear that you've had such a positive experience with Farrell Heyworth.
It's particularly pleasing to know that you found our team easy to contact and responsive whenever you needed assistance. We're especially grateful for your kind comments about Bethan. Providing helpful support and clear answers to any queries is exactly the level of service we strive to deliver, and we're pleased that Bethan has made such a positive impression.
Thank you for your recommendation and for taking the time to share your feedback. It is greatly appreciated by the whole team.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleGreat team at Farrell Heyworth in Morecambe. Special thanks to Matthew Coates who made the sale of our house. He is very professional and easy to talk to.
Andrea Β· 13 August 2026 Β· Farrell Heyworth Morecambe
Agent replied Β· 13 October 2026
Weβre thrilled to hear you had such a positive experience with our Morecambe team.
Itβs great to know the sale of your home was handled smoothly and that the support you received felt both professional and approachable throughout. Matthew Coates will be especially pleased to read your kind words, he consistently aims to make the process as clear and stress-free as possible.
Your feedback really reflects the level of service we strive to deliver across Farrell Heyworth, so thank you for taking the time to share it.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleDealt with Lauren sales negotiator in respect of Viewing of Property , kept me informed throughout, very polite and professional and friendly, Doesnβt cost anything , how it should be well done LaurenβοΈπ β¦
Dave Β· 12 August 2026 Β· Farrell Heyworth Blackpool
Agent replied Β· 14 August 2026
Thank you for taking the time to leave such a kind review.
Weβre delighted to hear that your viewing experience was a positive one and that Lauren kept you informed every step of the way. Clear communication, professionalism and a friendly approach are all qualities we strive to deliver, so itβs great to know that Lauren provided that level of service.
Your feedback is very much appreciated, and we will be sure to pass on your comments to Lauren.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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