Trusted Agent profile · Middlesex

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ElliotLee reviews in Pinner and Harrow

4.3

★★★★★ Great

506 reviews across 2 offices and 2 platforms

www.elliotlee.co.uk

ElliotLee has two offices, in Pinner and Harrow (Middlesex). Together they have 506 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.1 / 5

317

Reviews on Google

All 2 offices

View Agents logo

4.7 / 5

189

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

ElliotLee's two offices, most reviewed first. Each has its own page.

Latest reviews from every ElliotLee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents

Excellent

James Burgess was our agent during our property purchase as a first time buyer. He has been nothing but highly professional, straightforward and excellent throughout the process. I could message him any time about any concern/problem and he would respond in no time with a solution/action. He gave us his word regarding the completion timescale, and he has delivered it. Huge thank you to James for helping us secure our first time property purchase and helping it make it less stressful, I would love to work with him in the future, and would highly recommend anyone else looking to buy or sell properties too.

Prava · 1 May 2019 · ElliotLee Pinner

Agent replied · 9 May 2019

We’re delighted to hear you had such a good experience when buying, We look forward to working with you again in the future! All the best, ElliotLee.

5/5

View Agents

E

Rating only, no written review.

Prava · 1 May 2019 · ElliotLee Pinner

5/5

View Agents

Excellent Service

I would like to compliment one of your employees, Scott Pearce for the excellent service he provided me throughout the process of House move Thanks Thomas Joy

Thomas · 30 April 2019 · ElliotLee Pinner

Agent replied · 9 May 2019

Thank you for taking the time to leave a review of the service, it’s so lovely to hear! We hope you enjoy your new home... All the best, ElliotLee.

5/5

Google

Just sold my house through Elliot Lee and found them a pleasure to deal with. A special mention for James and Henry whose professionalism and customer service were exemplary throughout. If I ever move back to the area I would definitely use them again.

Tony · 3 March 2019 · ElliotLee Pinner

Agent replied

Thank you for leaving such a lovely review Anthony! Be sure to recommend us to any of your friends & family looking to move... All the best.

5/5

View Agents

Rating only, no written review.

Ashfaq · 1 March 2019 · ElliotLee Pinner

5/5

View Agents

Sells review

Efficient, knowledgable, helpful, felt I was well informed at every stage of the sale. Used their recommended Solicitor who was great and got sale through within 6 weeks. Would highly recommend them.

Helen · 23 January 2019 · ElliotLee Pinner

Agent replied · 4 February 2019

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

1/5

Google

Rating only, no written review.

Timea · 14 January 2019 · ElliotLee Pinner

5/5

Google

James was thorough and helpful with our flat sale

Nicky · 14 January 2019 · ElliotLee Pinner

Agent replied

Thank you for leaving such a lovely review Nicky! Be sure to recommend us to any of your friends & family looking to move... All the best.

1/5

Google

Just rented aproperty and already regretting it. They have been so dodgy and unclear on the fees. I had to ask 5 times to give me the exact numbers and only now that we have agreed and paid upfront a portion of the admin fees i manage to get the complete number. Of course if i want to back of this money is kept . So we started with 2 references 336. This was for me to fill a form with all my information. All they had to do is read them as they didn't even bothered to confirm the references. My employer was never reached by them for example. Then they asked me before we even agree to take half of the first rent (non refundable ofc). Then they were giving me the fees one by one. I would expect, like all the previous cases, that when you have a property for rent to have the figures immediately. References, admin fees, checking fees, deposit and ofc the rent the final figure at once. if i knew id have to pay for fees roughly 700 i would have second thoughts

Nick · 14 January 2019 · ElliotLee Pinner

5/5

Google

Excellent and seamless service from start to finish. Regular and timely updates all the way through the processing and James was a star in ensuring obstacles were effectively overcome.

Tajinder · 14 January 2019 · ElliotLee Pinner

Agent replied

Thank you for taking the time to review the service you received Tajinder! All the best in your new home... :-)

5/5

Google

I have dealt with a number of various estate agencies over the years, all with varying levels of competency, which I feel puts me in a good position to leave a fair review based on my own experiences . From previous experience many agencies haven't been able back up their claims of the 'A1' service they try and sell you during their valuation, which as a landlord and vendor has left me feeling flat on a few occasions, and as a result, ever so slightly cynical. During the valuation on my property, I met several agents from different agencies - some good and some who urgently need to re-evaluate their chosen career path! Anyway during ElliotLee's valuation I met Lee. Lee came across very well and most importantly spoke honestly - he gave us some good advice on some areas we could improve which would appeal to buyers, which we really appreciated - (instead of just trying to butter us up with some of the fantasy mumbo jumbo we heard from a few others just to get our business - see I told you I was cynical!) Instantly my wife and I felt comfortable with Lee's approach and the level of service he was offering. I was still sceptical though as to whether they could back this up and offer the level of service he was selling us. We went with our gut and instructed ElliotLee and are so glad that we did. I was kept up to date with feedback after viewings and was given sound advice whenever I had a query. Once a buyer was found I started to deal with James up until completion. I have to say James was absolutely fantastic from start to finish. He kept me up to date with progress each week and was a reassuring voice on the phone during my stressed moments as exchange loomed! It's not often I leave reviews but I have been so pleasantly surprised with my dealings with ElliotLee I thought it only fair I give credit where credit is due. All in all I am a very happy customer and wouldn't hestitate in using ElliotLee again. Its a big thumbs up from me.

Michael · 14 January 2019 · ElliotLee Pinner

Agent replied

Thank you for leaving such a lovely review Mike! Be sure to recommend us to any of your friends & family looking to move... All the best.

5/5

Google

I highly recommend ElliotLee they are an absolute pleasure to work with, particularly Hannah Petford. Whether you are buying or selling a property, a landlord or tenant you will receive a first class service from this agency.

Naomi · 14 January 2019 · ElliotLee Pinner

Agent replied

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

Google

What can I say but #fantasticservice from start to finish, so professional, James and the team when above and beyond the call of duty to sell my property, and to add to that, sold it within a day with an open home! They really do know the Industry and how to sell! We have been over the moon with the attention to detail, not only helping with this sale, helped with purchasing the new property at no extra cost! I have and always will highly recommend Elliotlee, Harrow

Stepnrepeat · 14 January 2019 · ElliotLee Pinner

Agent replied

Thank you for leaving such a lovely review Jay! Be sure to recommend us to any of your friends & family looking to move... All the best.

1/5

Google

Don't give them any of your personal details, when they send you emails they include their ENTIRE email list. This now means your email address is shared with hundreds if not thousands of other people who have signed up to them. Can't comment on the staff but it seems to me they are incompetent with basic computer/email skills

Nirali · 14 January 2019 · ElliotLee Pinner

5/5

Google

I would highly recommend Team Elliot Lee "James and Henry" for their persistence and professionalism with my sale. They communicated well with everyone/upper-chain and were a pleasure to work with throughout."

Atif · 14 January 2019 · ElliotLee Pinner

Agent replied

Thank you for leaving such a lovely review Atif! Be sure to recommend us to any of your friends & family looking to move... All the best.

5/5

View Agents

property at confierway

Chloe Williams has provided great support to help in my moving my home smoothly.

Mahesh · 16 December 2018 · ElliotLee Pinner

Agent replied · 18 December 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

4/5

View Agents

Good service

I must say the service provided by ElliotLee was very prompt and to the mark....I would definitely say that Scott Pearce is an asset to the company as he would guide you in the best way possible, very professional.....Thank you very much Scott and all the best to you.

Dinesh · 15 December 2018 · ElliotLee Pinner

Agent replied · 18 December 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents

Everything went very smoothly and quickly. Chloe was very helpfull and professionall.

Edgars · 11 December 2018 · ElliotLee Pinner

Agent replied · 7 January 2019

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents

Excellent service by Chloe.Williams (Elliotlee)

Excellent service by Chloe.Williams (Elliotlee) I would recommend to anyone to deal with as it has been very efficient throughout the process.

Bujar · 11 December 2018 · ElliotLee Pinner

Agent replied · 13 December 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents

Property Sale

I would highly recommend Team Elliot Lee "James and Henry" for their persistence and professionalism with my sale. They communicated well with everyone/upper-chain and were a pleasure to work with throughout.

Ibrahim · 14 November 2018 · ElliotLee Pinner

Agent replied · 15 November 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents
Tenant

Excellent

I am very happy with the service I received.

Laura · 2 October 2018 · ElliotLee Pinner

Agent replied · 13 November 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents
Tenant

Very good service

I am very happy with the service. Thanks

Laura · 22 September 2018 · ElliotLee Pinner

Agent replied · 13 November 2018

Thank you for leaving such a lovely review! We look forward to working with you again in the future! All the best, ElliotLee.

5/5

View Agents
Landlord

Excellent Service

The office always picked up the phone quickly and all of my enquiries were dealt with promptly and efficiently. Chloe Williams worked very hard helping me to rent my property and was really excellent at keeping me in the loop. Whenever things needed doing she did it straightaway and was very thorough. I highly recommend ElliotLee as there was nothing I could find fault with at all- and Chloe specifically was superb.

Aydin · 21 September 2018 · ElliotLee Pinner

Agent replied · 26 November 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents
Seller

Valuation

James from Elliot Lee valued the property and was very helpful and informative about the current property market, thank you!

Johanna · 21 September 2018 · ElliotLee Pinner

Agent replied · 13 November 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about ElliotLee

Which ElliotLee office has the most reviews?

Pinner has the most, with 446 reviews rated 4.3 out of 5, followed by Harrow with 60.

Where are the ElliotLee offices?

The two ElliotLee offices, by town:

  • Harrow: 219 Watford Road, Harrow, Middlesex, HA1 3UA
  • Pinner: 319 Rayners Lane, Pinner, Middlesex, HA5 5EH
What do sellers say about ElliotLee?

59 reviews from sellers, rated 4.8 out of 5 on average. For example, Lynnette wrote: "I could not have chosen a better Estate Agents than ElliotLee to look after the advertising and selling of my fathers house in Pinner. From the first time James ..."

What do buyers say about ElliotLee?

46 reviews from buyers, rated 4.5 out of 5 on average. For example, ANIL wrote: "James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of ..."

What do landlords say about ElliotLee?

23 reviews from landlords, rated 4.8 out of 5 on average. For example, Ian wrote: "As a landlord of properties in the Harrow area I have always received excellent service from ElliotLee over the past ten years. In the case of the re-let of a ..."

What do tenants say about ElliotLee?

40 reviews from tenants, rated 4.4 out of 5 on average. For example, Daniel wrote: "We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ..."

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