Every review we hold for the Pinner office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very pleased with the way Jordan assisted to remarket my property and help me find suitable tenants.
Jordan has been very good at keeping me updated on a weekly basis on viewings, feedbacks and suggestions to ensure the property is rented. He was also very attentive to my requirements and helped me find suitable tenants.
Thank you Jordan for all your efforts and I do hope we get to work together again in the future. Keep your great work up!!
Sarah · 22 July 2026
Agent replied · 19 June 2024
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with Jordan's assistance in remarketing your property and finding suitable tenants. Keeping you updated and meeting your requirements is what we strive for, so it's wonderful to know that Jordan delivered on that front. We truly appreciate your support and look forward to the opportunity to work together again in the future. Your encouragement means a lot to us!
★★★★★ 5/5
GoogleI cannot recommend Hassan Mohmood highly enough. From the initial valuation right through to completion, he was professional, proactive and incredibly helpful.
He priced the flat realistically, got quality viewings booked quickly, and we had an offer accepted in a very short time. What really stood out was his communication, he answered every phone call, chased both the buyers and my solicitor at every stage, and kept me updated so I never felt in the dark.
If you want an agent who actually does the work and gets results, this is the person to use. Sale completed smoothly and on time thanks to him.
Hasnain · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Hassan. It’s fantastic to know that his professionalism, proactive approach, and communication made such a difference during your sale. We truly appreciate your kind words and your recommendation. If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best!
★★★★★ 5/5
GoogleHello, just wanted to say a big thank you to Jordan Smith, who helped re let my rental property in Wembley. Jordan’s knowledge of the market was first rate and meant the property was re let quickly. I’ve been a customer of Elliott Lee’s for over 20 years, I have a great relationship with them. All the staff are helpful and have a great attitude, and have helped me greatly over the years.
Jateen · 1 August 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review! We're thrilled to hear that Jordan was able to assist you in quickly re-letting your rental property in Wembley. It’s always a pleasure to know that our customers feel valued after over 20 years with us! We truly appreciate your continued trust in Elliott Lee and our team’s hard work. Please don’t hesitate to reach out if you need anything else in the future.
★★★★★ 5/5
GoogleI had a fantastic experience working with Hassan Mahmood throughout the entire process. From the very beginning, he was professional, responsive, honest, and extremely helpful. He made everything smooth and stress-free by keeping me updated at every stage and always being available to answer any questions.
His knowledge, communication, and dedication truly stood out, and it was clear that he genuinely cared about providing the best possible service. I really appreciated his transparency and support throughout the journey.
I would highly recommend Hassan Mahmood to anyone looking for a reliable and professional estate agent. Truly a well-deserved 5-star experience!
Sahil · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such a fantastic experience working with Hassan. He truly is dedicated to providing the best service possible, and it's lovely to see his efforts recognized. We really appreciate your kind words and your recommendation, it means a lot to us. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best!
★★★★★ 5/5
GoogleI've worked with ElliotLee since 2016 as a landlord and a seller. The teams have been great throughout. As a landlord - it was always easy to make arrangements for work, they were responsive to the tenant, and communicated well - they were my service agent for 10 years - I would heartily recommend. Andreea took good care of end of tenancy challenges and needs.
And then in recent property sale - the sales team were excellent. Hassan lead the sale, got viewing and offers quickly and managed it well. And was willing to do go the extra mile, as a remote landlord getting to the property was difficult, but when I needed a few things from the property, or simply some checks done etc - the sales team (also local ones Jordan/Georgia) really helped. Competitive sales fees.
Shout out to Preyen also - now sales director there - but a key contact over several years helping me with some tenancy challenges - proactive, kind.
Summary: I'd recommend EL.
Dave · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your continued trust and support since 2016, it genuinely means a lot to us.
We’re delighted to hear that your experience across both lettings and sales has been consistently positive over the years. Long term relationships like this are exactly what we strive to build.
It’s great to see Andreea, Hassan, Jordan, Georgia and Preyen all recognised. We’ll be sure to pass your kind words on to them. They’ll really appreciate it. Going the extra mile, especially when you are managing things remotely, is exactly the level of service we aim to deliver.
Thank you again for your recommendation and for allowing us to support you over such a long period. We’re always here whenever you need us.
★★★★★ 5/5
GoogleI had a fantastic experience with Hasan at Elliot Lee Estate Agency and would highly recommend his services. He made the sale of my house feel easy, straightforward and completely hassle-free from start to finish.
Hasan was professional, friendly and always kept me well informed throughout the process. Communication was excellent, and he took the time to explain each stage clearly, making sure I understood what was happening and what to expect next.
Thank you, Hasan, for your hard work, support and excellent service. You made what can often be a stressful process feel smooth and effortless. I really appreciate everything you did to help achieve a successful sale.
AA · 15 August 2026
★★★★★ 5/5
GoogleHassan from Sales has been very approachable and polite throughout the process. We were able to have smooth conversations and clarify all our doubts regarding buying the flat.
We really appreciated the way he handled everything with such positive energy and professionalism. We wish him the very best and good luck in his career ahead.
Nandini · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your lovely review! We're thrilled to hear that Hassan provided you with such a positive experience during your flat-buying journey. His approachable and professional manner is something we truly value in our team. We appreciate your kind words and will certainly pass on your best wishes to Hassan. If you ever need assistance in the future, please don't hesitate to reach out. Wishing you all the best in your new home!
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had the pleasure of working with Hassan Mahmmood as a first-time buyer, and I can’t thank him enough for his incredible support throughout the process. He was patient, always smiling, and took the time to explain everything clearly and politely.
Buying a home for the first time can be overwhelming, but Hassan made it so much easier. I truly believe I would’ve struggled a lot more without his guidance.
Highly recommend him to anyone looking for a kind, professional, and knowledgeable estate agent.
Thanks to all the teams at ElliotLee State agent, to Jack and Hassan.
Thank you, Hassan!🙏
Freshta · 16 October 2025
Agent replied · 13 November 2025
Thank you so much for your kind words and fantastic 5⭐ review! 🌟
We’re delighted to hear that your first home-buying experience was such a positive one and that Hassan (along with Jack and the rest of the team) helped make the journey smooth and enjoyable. He’ll be thrilled to know his support made such a difference.
Wishing you every happiness in your new home, and thank you again for choosing ElliotLee! 🏡✨
Warm regards,
Elliot & The ElliotLee Team
★★★★★ 5/5
GoogleElliot and his team were communicative, knowledgeable, assertive without being pushy and always on hand to answer any questions about the sale. For me their USP is their out of hours support which shows their commitment to go the extra mile for their customers and are always looking out for their client’s best interests.
They came round and took pictures of the house and within a week of putting it on the market, there were about 30 people interested in the property. An open house was arranged along with viewings and the final offer was accepted within another week.
Whether that is a result of their marketing muscle or the state of demand in the local market, it is an impressive turnaround of events withing a short space time either way you look at it. I was planning for the sale to take months, possibly run into next year but it only took about two and half months for the sale to complete.
As most people know conveyancing can be tedious and stressful at times but they recommended a solicitor who is on the ball at all stages which is invaluable and reassuring for a transaction such as this. Many cowboy estate agents and solicitors out there who only care about their commission fees only and doing the bare minimum but Elliot Lee went out of their way to provide a stellar service. Take care of the customer and the rest will follow automatically. I only met Elliot and had to go into their offices once for the entire process.
Would not hesitate to recommend them to anyone looking to establish themselves in the North west London area.
Habib · 14 October 2025
Agent replied · 13 November 2025
Thank you so much for such a detailed and thoughtful review 🙏. We’re delighted to hear that our communication, out-of-hours support, and marketing approach made the whole process feel smooth and effective.
It’s fantastic that interest in your property built so quickly and that we could agree a strong offer in such a short timeframe. We also agree that having the right solicitor on board is invaluable, and we’re glad our recommendation helped keep things moving to completion.
Putting our clients’ best interests first is always our priority, so it means a great deal to know this came through for you. We truly appreciate your recommendation and wish you all the very best for the future.
★★★★★ 5/5
GoogleHassan was nothing short of amazing. Throughout the whole process of me selling my home he kept me in the loop the whole time and I felt like I understood and never felt confused on where my sale was at throughout the process. Could not recommend enough
Moshe · 15 June 2026
Agent replied · 22 June 2026
Thank you so much for your wonderful review! We're thrilled to hear that Hassan was able to keep you informed and comfortable throughout the sale of your home. Your recommendation means the world to us. If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best in your next adventure!
★★★★★ 5/5
GoogleHassan from ElliotLee sales demonstrated excellent work ethics, and his positive energy made the process of buying the flat smooth and stress-free.
I would highly recommend Hasan to anyone looking for professional and reliable service. Wishing him the very best and continued success in his career.
Gunaratnam · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words! We’re thrilled to hear that Hassan made your flat buying experience smooth and stress-free. His dedication and positive energy truly shine through, and your recommendation means the world to us. Wishing you all the best in your new home, and we appreciate your support for Hassan’s career!
★★★★★ 5/5
GoogleFrom the depth of my heart, I would love to sincerely thank Hassan from the sales department. Earlier today, I mistakenly locked myself out of my flat after work was completed on the front door. Even though I had spoken to someone from the …
Fidelis · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words! We're absolutely delighted to hear about your experience with Hassan. It’s heartwarming to know that he went above and beyond to help you during such a stressful moment. We pride ourselves on our … More
★★★★★ 5/5
GoogleElliot Lee were brilliant in the way they handled the sale of my mother’s flat. They were excellent at keeping me updated on a weekly basis as well as additional ad-hoc updates as appropriate. They were also extremely tenacious at pushing all involved for getting things done. Very many thanks to Jack, Hassan and the whole team for their dedication in seeing the sale through.
Jerome · 30 October 2025
Agent replied · 13 November 2025
Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with Elliot Lee and that Jack, Hassan, and the team were able to assist you so effectively throughout the sale of your mother’s flat. It’s our aim to keep our clients well-informed and ensure everything runs smoothly, so your feedback means a lot to us. If you need anything else in the future, please don’t hesitate to reach out. Best wishes!
★★★★★ 5/5
GoogleA big thank you to ElliotLee for helping to sell my house. Hassan in particular was very knowledgeable and helpful, he ensured I got everything I needed and kept me updated with viewings and chasing the solicitors to push the sale forward.
I would 100% recommend Hassan as he has made my sale a lot easier and he's a pleasure to work with.
C · 30 October 2025
Agent replied · 13 November 2025
Thank you so much for your wonderful review! We’re thrilled to hear that Hassan was able to make the process of selling your house easier for you. His dedication and expertise are truly invaluable, and it’s fantastic to know that you found him a pleasure to work with. We really appreciate your recommendation and wish you all the best in your next adventure!
★★★★★ 5/5
GoogleI am writing this note of appreciation to recognize the support I received from the EL team, particularly Bontle Ramela. There was a need to repair the roof due as water was leaking into the property. She collected quotes from 3 contractors, organized the commissioning of the repair work and sorted out the payments. I am very happy with the service provided.
Mohammad · 30 October 2025
Agent replied · 13 November 2025
Thank you ever so much for your kind words! We're thrilled to hear that Bontle and the team were able to assist you with the roof repairs. It’s always our aim to provide top-notch service, and we’re delighted that you were happy with the support you received. If you need anything else in the future, please don't hesitate to get in touch!
★★★★★ 5/5
GoogleAbsolutely fantastic service from beginning to end. Hassan Mahmood was professional, knowledgeable, and incredibly supportive throughout the whole process. They kept me updated at every stage and were always available to answer questions …
Mrs · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a fantastic experience with Hassan and our team. Providing dedicated and honest service is what we strive for, and it’s wonderful to know that we … More
★★★★★ 5/5
GoogleElliotLee especially Ray went over and behind helping us reach a deadline to move into new rented flat. We we were very tight on time but they made it happen, Thankyou so much to Ray and the team xxx
Amber · 7 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We're absolutely delighted to hear that Ray and the team were able to help you meet your deadline for the new flat. It's always our aim to go above and beyond for our clients, and your appreciation means the world to us. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI had an excellent experience working with Hassan Mahmood throughout the entire process. Their professionalism, communication, and attention to detail were outstanding from start to finish. They were always responsive, helpful, and made everything smooth and stress-free.
A special thank you for the honesty, transparency, and genuine support provided at every stage. It’s rare to find estate agents who are this dedicated, reliable, and easy to work with.
I would highly recommend them to anyone looking to buy, sell, or rent a property. Truly a 5-star service experience.
Yogesh · 22 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Hassan and the team. Your recognition of our professionalism, communication, and support means the world to us. We truly strive to make every interaction smooth and enjoyable. We really appreciate your recommendation and look forward to assisting you or anyone you know in the future! Cheers!
★★★★★ 5/5
GoogleI used ElliotLee recently in the sale of our house. The whole team was extremely helpful and I felt that I had left the house in the hands of trusted friends. I was living in another country at the time and they took care of every aspect. There were a few bumps on the way and I am sure the sale would have fallen through if it had not been for their commitment and professionalism. I am so glad I chose them; they really earn the money they charge.
Patricia · 17 December 2024
Agent replied · 22 December 2024
Dear Patricia,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted that you felt you could trust our team to handle everything, especially while living in another country. We understand that selling a property can have its challenges, and we’re so pleased that our commitment and professionalism made the difference in keeping your sale on track.
It was an absolute pleasure to assist you, and we’re thrilled that you chose ElliotLee. Your trust in us means the world, and we’re proud to have been part of your property journey.
Wishing you all the very best, and if you ever need us again, we’ll be here to help.
The ElliotLee Team
★★★★★ 5/5
GoogleFriendly and very professional service from the time of instructions to getting a tenant. Continuous update and feedback on how the marketing was done. Alvina Naidu was real hero and did a sterling work. Thank you.
Gulzari · 13 March 2026
Agent replied · 19 June 2024
Thank you for taking the time to leave a positive review Gulzari!. We’re glad you enjoyed your experience using our services and will pass your kind words onto Preyen!
★★★★★ 5/5
GoogleThanks Ray for helping and sorting the new flat on rent. It was easy and quick. Thanks.
Santosh · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and quick. It was a pleasure helping you with your new flat, and we wish you all the best in your new home. If you need anything in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleI first approached Elliot Lee in October last when we first started to think of selling our house. In June this year we were finally ready to put our house on the market. Elliot kept in touch with us throughout this period. We found him to be knowledgeable about the market in our area. Elliot and his team provided feed back after each viewing. We got our first offer two days after going to market. Elliot supported us throughout the sale process. This level of service is rare these days. I would recommend Elliot Lee without hesitation.
Firoz · 22 October 2024
Agent replied · 23 October 2024
Thank you so much for your thoughtful review! It was a pleasure working with you throughout your journey, and we’re glad to hear that you felt supported every step of the way. We’re thrilled that we could help you secure an offer so quickly and that our team kept you well-informed throughout the process. Your recommendation means the world to us, and we’re here for any future needs you may have. ❤️
★★★★★ 5/5
GoogleWe have been with Elliot Lee for a few years now primarily as Lettings Agents and now as the Sales Agents.
As we lived outside the UK, they have managed the property extremely well during the tenancy. The slightest issues/concerns were communicated to us over the phone or via email
Special thanks to Preyen, whom we have dealt with primarily. He has always been immensely patient and helpful.
During the sale process, Mr. Elliot has been instrumental in expediting and closing the sale.
Thanks to to the entire team at ElliotLee.
Vidya · 16 October 2024
Agent replied · 23 October 2024
Thank you so much for your kind words and for being a valued client of ElliotLee! We truly appreciate your trust in us as your lettings and now sales agents. It’s fantastic to hear that our communication and management of your property have met your expectations, especially while you are living outside the UK.
We will certainly pass on your special thanks to Preyen for his patience and support, and we’re thrilled to know that Elliot was instrumental in facilitating your sale. Our team is dedicated to providing the best service possible, and your feedback means a lot to us.
If you need anything in the future or have any questions, please don’t hesitate to reach out. Thank you once again for choosing ElliotLee!
Best regards,
The ElliotLee Team
★★★★★ 5/5
GoogleThis is the second time my family has worked with Elliot at Elliot Lee, and I couldn't be happier with the experience. The first time was 18 years ago when my father bought and sold a house through Elliot. He was always impressed with Elliot’s professionalism, dedication, and personal approach.
This August, I purchased my first property with Elliot, and right from the start, he was incredibly attentive. He made it a priority to help me find the perfect property and ensured I was comfortable and informed throughout the entire process. Elliot's approachable and kind nature made it easy for me to ask questions at every stage, and he was always available when I needed him. What really stands out is his honesty and transparency. Elliot is upfront and straightforward, which gave me a great deal of trust in him. He genuinely cared about finding the right fit for me and made what could have been a stressful process feel smooth and manageable.
I'm now renting out my property through Elliot Lee, and as of Monday, the property has been successfully rented.
Iisha, the agent managing my rental, worked incredibly hard to find the right tenants and has been doing her best to answer all my questions and queries along the way. I’m excited to continue working with Elliot and his team in this next phase, and based on my past experience, I am confident it will go just as well. I highly recommend Elliot for anyone looking to buy, sell, or rent property. He’s professional, approachable, and, most importantly, trustworthy.
Harun · 9 October 2024
Agent replied · 23 October 2024
Harun
Thank you for your kind words! It was a pleasure working with you and your family again. I'm thrilled to hear about your positive experience with myself and the team. Wishing you all the best in the future, and we look forward to continuing our partnership!
Best regards,
Elliot Lamerton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.