ElliotLee reviews from buyers

★★★★★ 5/5

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Professional approach

Staff were very helpful & maintained their professional approach.

Bamathy · 28 August 2021 · ElliotLee Pinner

★★★★★ 4/5

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Bought at last

Our purchase was a long process due to a lease extension and various issues but James managed to help us through it. Although at times it was frustrating, we persevered and at last, we now are the proud owners of this flat. James has been patient and kept me updated with any progress, so well done on getting this flat sold as at times, there was little hope.

VA · 8 September 2018 · ElliotLee Pinner

★★★★★ 5/5

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Extremely professional, efficient and regularly kept us up to date

James at Elliott Lee was extremely professional and always strived to answer our queries within a day and would always report back having made the utmost effort whether it be to chase the vendor’s solicitor or the management company. Whenever I popped into the branch he would always spare some time to talk to me and reassure me regarding my queries and questions even when he was very busy. If there was a part of the process I didn’t understand, for example when the solicitor had to get indemnity insurance for work carried out on the property which had no certificates James was able to explain how it worked. I really appreciate him calling the various people in the chain so that the process could be speeded along and also he managed to get hold of people where we were unable to. Henry helped a lot when it came to us viewing the property on several occasions after making the offer. He had a very professional manner and had plenty of time to show us around the property and answer any queries we had. Also we are grateful that he made sure the property was emptied before exchange and I know he followed up and chased when the house still hadn’t been totally emptied a few days before exchange.

Rashna · 4 September 2018 · ElliotLee Pinner

★★★★★ 5/5

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86 Ravenswood Crescent, HA29JW - Buying

James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of work. He has clearly informed me about the status of the seller and kept me updated and also motivated me to wait for finishing the process. Ultimately the whole process went on successfully because of James as he with this experience helped all of us both the buyer and seller. I would definitely recommend using James and Elliot Lee for buying a house.

ANIL · 4 September 2018 · ElliotLee Pinner

★★★★★ 5/5

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Excellent team work

I was given best support & regular updates on the progress & speaking on behalf you to the client's solicitors to speed up the work

Hamza · 9 March 2018 · ElliotLee Pinner

★★★★★ 5/5

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25 hooking green purcahase

Hi, i had excellent experience with Elliot lee from putting an offer to completion and i really appreciate the work of james, brad and colin. Looking forward to doing business again in future. Thanks,. Raja

Raja · 21 February 2018 · ElliotLee Pinner

★★★★★ 4/5

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Great

Bought our 1st Property through Elliot lee and over all the experience was good.. Special thanks to Brad and James for their help during the negotiation on price and completing the purchase..

Saurav · 8 February 2018 · ElliotLee Pinner

★★★★★ 5/5

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Excellent and Smooth Service

Thanks Brad and James. You have been fantastic in helping and guiding me buy my first house. Without you guys it would have been difficult to fulfil our dream. Only little suggestion from my side is that sometimes you might have to be bit more patient with first time buyers as they might not have the complete understanding of the fine nuances of the buying process. But all in all really smooth and enjoyable experience.

Rahul · 8 December 2017 · ElliotLee Pinner

★★★★★ 4/5

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Worked hard to achieve a difficult transaction

Brad has been brilliant from the start. Very personal and easy to talk to as a client. Came across as sincere and trustworthy, which was reassuring. The actual transaction had been fraught with difficulties, which was out of Brad's control, but his persistence and diligence ensured exchange. Many thanks!

Karthi · 7 December 2017 · ElliotLee Pinner

★★★★★ 1/5

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Poor service, unnecessary Fees of £1000 form buyer

I had an extremely bad experience dealing with this Estate Agent Service. Firstly they charge you a hefty £1000 in the of Move Managment Service(MMS) but there is no service really. I think its just a way to make money from the buyers. They said there will be a dedicated person to deal with my purchase as a part of the MMS but whenever I needed them to arrange subsequent visits, it was very hard to get one. The Agents didn't help me sort out the issue during the completion of sale when the Seller left a lot of rubbish in the loft. I have bought a property form another local agent earlier and I had a much better experience dealing with them. And they didn't charge any fee. I would never deal with this estate agent again unless I am madly in love with the property they are selling.

AJ · 5 December 2017 · ElliotLee Pinner

★★★★★ 5/5

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Brilliant Estate Agents

I have to say that they’re the best agents that I’ve dealt with and by being proactive and on the ball they got us the house. Brad in particular did a sterling job and really had our back all the way. I would highly recommend them to anyone.

Aslam · 17 November 2017 · ElliotLee Pinner

★★★★★ 5/5

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Brad excellent & very professional person to deal with

Highly recommended estate agent. Brad has been following up with me step by step through the complicated process of the purchase and has been of great help.

Mohammad · 15 November 2017 · ElliotLee Pinner

★★★★★ 5/5

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Excellent service

Brad was a pleasure to deal with. The process of buying a property is not always easy but he did his best to iron out problems.

Mrs · 3 October 2017 · ElliotLee Pinner

★★★★★ 5/5

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Great service, thanks!

Throughout the whole process, we have received nothing but great service especially from Brad. Brad has kept us well informed at all stages and answered any queries we had quickly. Flexibility and available when needed made the job of buying a house simple and straightforward, thanks much appreciated .

Sanjay · 21 September 2017 · ElliotLee Pinner

★★★★★ 5/5

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Brad Broch - Very professional, quick and efficient

Me and my fiance just bought a property with the help of Brad Broch of ElliotLee and I must say that this was a very positive experience for us. The entire process happened in a flash due to Brad's persistence and making sure all other parties respond and action all items throughout the conveyancing process immediately and without causing delays. Since this was our first buy we were not experts on the matter, however Brad was found to be very helpful and informative. Telephone calls and emails were responded to within minutes and I was never given the chance to chase for any piece of information. One word to describe Mr. Broch - A Professional. I must also give credit to all staff at the Elliot Lee office in Rayners Lane as they were very polite and always willing to help, whenever needed. A very big thank you for helping our dreams come true. Best Wishes, Ewa and Dawid. P

Dawid · 1 August 2017 · ElliotLee Pinner

★★★★★ 5/5

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Excellent service - Start to Finish

Agent name: Brad Broch One day I called ElliotLee to inquire about a property and 9 weeks later, we have our new home! Brad was very informative, professional, friendly and supportive during this process.. Right from the very first call It was very easy to trust him. He was always available when I needed to speak to him, and always promptly resolved all my concerns. I was told that Buying a house can be very stressful, but Brad helped making it a piece of cake. I would highly recommend ElliotLee if you are looking for your new home! From start to finish they gave us outstanding service.

Manoj · 24 July 2017 · ElliotLee Pinner

★★★★★ 4/5

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Brad was very reliable and got answers to my questions promptly.

Rating only, no written review.

Susan · 30 June 2017 · ElliotLee Pinner

★★★★★ 5/5

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Excellent service

Excellent service, kept up to date on all aspects of the purchase. Helpful and friendly. Would recommend

Niall · 20 June 2017 · ElliotLee Pinner

★★★★★ 5/5

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Forever home

Many thanks to Brad specially for helping us through our property purchase! You have gone above and beyond through this so thanks a million. We would highly recommend you all in future!!!

Zahwa · 8 May 2017 · ElliotLee Pinner

★★★★★ 4/5

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Rating only, no written review.

Deepak · 26 April 2017 · ElliotLee Pinner

★★★★★ 5/5

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Excellent service all through!

Given that I am a first time buyer, there is a lot of stuff to digest while buying a property. From the time we located the property in right move and contacted ElliotLee, they made a overall buying process painless. Initially, I was a little apprehensive about taking their move management package but the agent explained the benefits, the reduced risk of being gazumped & how the vendors prefer buyers with move management pack. This made me more comfortable in paying for that package over and above the property price. Price negotiation is always difficult but ElliotLee helped to broker the conversation in a effective manner. They helped to arrange additional viewing in a very short notice with the vendor which helped me to come up with the decision quickly. They recommended a good solicitor and I am very pleased with the service I have received through their recommendation. Their communication channel is very solid and there is always someone available to pick up any questions/issues. In my case, my original agent left the firm but the replacement agent was fully up to speed with all the details and he never asked me any questions which were asked by the previous agent. This shows that they have solid hand over process in place which is helpful. Otherwise, it would have been a frustrating experience to explain the history to every new agent. Kudos to both Stuart (original agent) and Brad (current agent) for making my property buying experience simple. As a first time buyer in UK, I thoroughly recommend ElliotLee .

Venkatesh · 21 April 2017 · ElliotLee Pinner

★★★★★ 5/5

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Outstanding

Shelley has been outstanding. I love how elliot lee go above and beyond. They dont just sell a house they make it their business to ensure both parties are progressing at full speed. I would recommend everyone to buy and sell through elliot lee! I look forward to sending in our picture with the keys!!

Vanita · 23 February 2017 · ElliotLee Pinner

★★★★★ 5/5

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very helpful

Nice to do buisness with and shelley is very professional. It was a pleasure to do buisness.

Haydar · 17 February 2017 · ElliotLee Pinner

★★★★★ 5/5

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Great Support throughout the process - Shelley Tristram - Harrow Branch

Shelley was great. Provided great support throughout the process and was always available for me when I had questions. I would highly recommend Shelley.

Paulina · 16 February 2017 · ElliotLee Pinner