Trusted Agent profile · Middlesex

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ElliotLee reviews in Pinner and Harrow

4.3

★★★★★ Great

504 reviews across 2 offices and 2 platforms

www.elliotlee.co.uk

ElliotLee has two offices, in Pinner and Harrow (Middlesex). Together they have 504 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.1 / 5

315

Reviews on Google

All 2 offices

View Agents logo

4.7 / 5

189

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

ElliotLee's two offices, most reviewed first. Each has its own page.

Latest reviews from every ElliotLee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Recently we have been looking for a suitable property in Harrow and Northolt area. We have arranged a few views from various agents in the area. Some turned up without knowing the owner is still at the residence and did not want to open the door. Some kept asking some personal and irrelevant/unnecessary questions even before we have viewed the property. James from Elliot Lee was the only person we found to be of very high standard, professional. He gave us plenty of relevant information in regards to the type of property we were looking for. James showed us a couple of property and kept following up whether we were happy with the property. James is a very professional in what he does and very punctual and customer oriented member of Elliot Lee Estate Agent. Thank you James.

JL · 27 August 2020 · ElliotLee Pinner

Agent replied · 26 August 2024

Thank you for taking the time to leave a review of the service, it’s so lovely to hear! All the best, ElliotLee

5/5

Google

We used ElliotLee after having an awful experience with a well known local agent, luckily for us the experience with ElliotLee was excellent. Having been on the market unsuccessfully for over 20 weeks James found us a buyer who was chain free and wanted to move quickly. Their sales progression team guided us through every step and kept us updated on progress regularly. Our buyer was committed from the start as they took out their mover management service which was peace of mind for us especially after what we had been through. We cannot recommend James and his team enough. Margaret and NormanPositiveResponsiveness, Quality, Professionalism, Value

Norman · 27 August 2020 · ElliotLee Pinner

Agent replied

Hi Margaret and Norman, thank you for leaving your review and we hope you are happy and settled in to your new home

1/5

Google

Had a terrible experience with this estate agentNegativeValue

Michael · 26 August 2020 · ElliotLee Harrow

Agent replied

Hi, We believe this to be a fake review. Please contact me directly at james@elliotlee.co.uk so we can verify your contact with us - The review has been reported to google

1/5

Google

Rating only, no written review.

Simon · 23 August 2020 · ElliotLee Harrow

Agent replied

Hi, We believe this to be a fake review. Please contact me directly at james@elliotlee.co.uk so we can verify your contact with us - The review has been reported to google

5/5

Google

I'm so happy I went through this estate agent when renting my first flat. Special thanks to Preyen who was very helpful throughout the whole process.

Z · 29 July 2020 · ElliotLee Pinner

Agent replied · 29 July 2023

Thank you for taking the time to leave a review of the service, it’s so lovely to hear! We hope you enjoy your new home.. All the best, ElliotLee.

1/5

Google

One of the peopres agencies that I have had, I have 5 days without hot water, the agency asks me to become a member of a gymnasium to give me my shower, they have no respect. Whasing machine not working. Very few professionals change the contract conditions once signed, they do not have 24h assistance, they lie in their advertisements they sell a studio in harrow and this one is in watford. During the hiring they always contacted me at 6 in the afternoon and put pressure on me to do things, at 11am they don't answer the phone. The agent showed me rooms for which I had not applied and tried not to rent the room for which I applied. Pity agency, pity antencio, pity service.

Francisco · 29 July 2020 · ElliotLee Pinner

Agent replied · 29 July 2023

Dear Francisco Roig Morcillo, We want to extend our sincerest apologies concerning all the issues that you have mentioned. We pride ourselves in maintaining the highest quality standards for our customers. With this in mind, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on 020 8429 6125 or you can email us at lettings@elliotlee.co.uk. We look forward to hearing from you in due course.

5/5

Google

James , "The Happening Hero", Who Makes Things Happenng !! We Have almost lost the Property as vendor's Circumstances Change ."James " The Magic Guy who makes impossible things to Possible . Thank you So Much James & Team With lots of Love Dipen & Adi & Alka

Dipen · 29 July 2020 · ElliotLee Pinner

Agent replied

Thank you for leaving such a lovely review! We hope you enjoy your new home.. All the best, ElliotLee.

5/5

Google

We at SPEC carry out the property marketing for Elliot Lee and as an ex Estate Agent, I can honestly say, these guys are the real deal. Estate Agents these days are like a cashier to me, scanning houses and putting them into the bag. Elliot Lee seems like the opposite, they care about each and every client and it shows with their wonderful feedback. I look forward to continuing our working relationship and hope all the best for Elliot Lee.

Z_Previous · 29 July 2020 · ElliotLee Pinner

Agent replied · 29 July 2023

Thanks Michael, we look forward to working with you on going

5/5

Google

Recently we have been looking for a suitable property in Harrow and Northolt area. We have arranged a few views from various agents in the area. Some turned up without knowing the owner is still at the residence and did not want to open the door. Some kept asking some personal and irrelevant/unnecessary questions even before we have viewed the property. James from Elliot Lee was the only person we found to be of very high standard, professional. He gave us plenty of relevant information in regards to the type of property we were looking for. James showed us a couple of property and kept following up whether we were happy with the property. James is a very professional in what he does and very punctual and customer oriented member of Elliot Lee Estate Agent. Thank you James.

J · 29 July 2020 · ElliotLee Pinner

Agent replied · 29 July 2023

Thank you for taking the time to leave a review of the service, it’s so lovely to hear! All the best, ElliotLee

5/5

View Agents

Rating only, no written review.

Carine · 28 July 2020 · ElliotLee Pinner

1/5

Google

Rating only, no written review.

Simon · 17 July 2020 · ElliotLee Pinner

1/5

Google

Rating only, no written review.

Lucas · 17 July 2020 · ElliotLee Pinner

1/5

Google

Rating only, no written review.

John · 17 July 2020 · ElliotLee Pinner

1/5

Google

I have more then 3 months since i left the property and i didn't receive my deposit back and nobody want to answer emails or phone anymore. I will never recommend this agency. Be careful with this agency

Cosmin · 17 July 2020 · ElliotLee Pinner

Agent replied

We always strive for each of our customers to enjoy a positive and hassle-free experience with us and welcome customer feedback of any kind. If you feel you didn’t have this experience, please contact james@elliotlee.co.uk so we can work towards resolving any issues you have. Thank you.

1/5

Google

A frustrating and time-wasting experience While sounding very pleasant on the telephone , if you are a potential renter I would avoid dealing with anyone from this company. They seem keen to sign you up (so you're on their books and this looks good to potential landlords, presumably) but, if you want to know about a property they're not going to be much help. They don't seem to know the properties on their books and so can't answer your questions.

Faisal · 17 July 2020 · ElliotLee Pinner

Agent replied

Hello Mr Gafoor, you rented a property through us and failed to pay the last two months rent. I understand you had reported a water pressure issue with the shower and the landlord was trying to resolve for you. I am not sure what your review is referring to with regards to we don't know the properties on our books when you rented through us. I wish you good luck with your future tenancies.

5/5

View Agents
Landlord

2nd Time Selling

We are currently in the process of selling our second property through ElliotLee. The service that we received when selling our first property from James and the team was second to none, so we had no hesitation in choosing them as our agent second time around. The whole process has been effortless with great customer service at all times, even through the Covid outbreak our minds were put at rest. We would absolutely recommend ElliotLee to anyone looking to sell their home.

Stuart · 8 July 2020 · ElliotLee Pinner

5/5

Google

Good

Dharma · 7 July 2020 · ElliotLee Pinner

Agent replied

Thank you for leaving a review :)

5/5

Google

I'm so happy I went through this estate agent when renting my first flat. Special thanks to Preyen who was very helpful throughout the whole process.

Z · 20 June 2020 · ElliotLee Pinner

Agent replied · 19 June 2024

Thank you for taking the time to leave a review of the service, it’s so lovely to hear! We hope you enjoy your new home.. All the best, ElliotLee.

5/5

Google

We at SPEC carry out the property marketing for Elliot Lee and as an ex Estate Agent, I can honestly say, these guys are the real deal. Estate Agents these days are like a cashier to me, scanning houses and putting them into the bag. Elliot Lee seems like the opposite, they care about each and every client and it shows with their wonderful feedback. I look forward to continuing our working relationship and hope all the best for Elliot Lee.

Michael · 17 June 2020 · ElliotLee Pinner

Agent replied

Thanks Michael, we look forward to working with you on going

4.6/5

View Agents
Seller

Fairbanks Court

Great staff from start to finish from initial contact, to managing viewings to the post offer and completion team.

Adam · 2 June 2020 · ElliotLee Pinner

5/5

Google

Good

Dharma · 18 May 2020 · ElliotLee Pinner

Agent replied

Thank you for leaving a review :)

5/5

Google

I have really enjoyed working with ElliotLee. Keep up the good work everyone!

Martin · 24 April 2020 · ElliotLee Harrow

5/5

Google

Rating only, no written review.

Jimmy · 18 April 2020 · ElliotLee Pinner

Agent replied

Hi Jimmy, thanks for leaving us your review, always good to see a happy customer

5/5

Google

I have really enjoyed working with ElliotLee. Keep up the good work everyone!

Martin · 18 April 2020 · ElliotLee Pinner

Agent replied

Hi Martin, thanks for leaving us your review, always nice to read

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about ElliotLee

Which ElliotLee office has the most reviews?

Pinner has the most, with 446 reviews rated 4.3 out of 5, followed by Harrow with 58.

Where are the ElliotLee offices?

The two ElliotLee offices, by town:

  • Harrow: 219 Watford Road, Harrow, Middlesex, HA1 3UA
  • Pinner: 319 Rayners Lane, Pinner, Middlesex, HA5 5EH
What do sellers say about ElliotLee?

59 reviews from sellers, rated 4.8 out of 5 on average. For example, Lynnette wrote: "I could not have chosen a better Estate Agents than ElliotLee to look after the advertising and selling of my fathers house in Pinner. From the first time James ..."

What do buyers say about ElliotLee?

46 reviews from buyers, rated 4.5 out of 5 on average. For example, ANIL wrote: "James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of ..."

What do landlords say about ElliotLee?

23 reviews from landlords, rated 4.8 out of 5 on average. For example, Ian wrote: "As a landlord of properties in the Harrow area I have always received excellent service from ElliotLee over the past ten years. In the case of the re-let of a ..."

What do tenants say about ElliotLee?

40 reviews from tenants, rated 4.4 out of 5 on average. For example, Daniel wrote: "We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ..."

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