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★★★★★
841 reviews across 4 offices and 3 platforms
Donald Ross Residential - Irvine has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 841 reviews on three platforms, rated 4.7 out of 5 overall.
403
Reviews on Google
All 4 offices
121
Reviews on Facebook
Business-wide
317
Reviews on Trustpilot
Business-wide
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Donald Ross Residential - Irvine's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotI had the pleasure of dealing with Donald Ross …
I had the pleasure of dealing with Donald Ross when selling my home . They explained everything thoroughly and kept me up to date every step of the way until the sale. I’m so happy I chose them and big shout out to Will and Maureen, so lovely and professional. I would recommend Donald Ross 100 percent. Many thanks and been a pleasure .
5/5
TrustpilotWonderful service
I have just used Donald Ross to sell my property. Exceptional service, seamless and professional from start to finish. Thank you to everyone in the team, particularly Maureen, communication top class. Thank you all very much
5/5
TrustpilotGreat service .
Great service .. all the way through from initial contact to sale of my house. Communication was spot on and very professional team to deal with . Highly recommend.
5/5
TrustpilotPleasure to deal with !
Sold our house late last year and Donald Ross Kilmarnock made it so easy from the lovely Maureen at reception to Callum coming to value house etc. Didn’t have to chase them up once all in all would recommend.
5/5
GoogleWe sold our property with Donald Ross last month and can't thank Naomi and the team for everything they have done. Communication was excellent and also the arrangements for the viewings. Our buyer also decided to sell with them which made the process so much easier. I would highly recommend Donald Ross for selling your property.
We are delighted to be of service to you and thank you for your 5 star review.
5/5
GoogleVery professional. Very helpful. Courteous. Kept us well informed throughout the whole process. Came recommended to us and will have no hesitation recommending them to friends and family in the future. Delighted with the service.
Lovely to receive your 5 star review, thank you so much for that, we are delighted that you will recommend us to family and friends.
5/5
GoogleCan’t rate Donald Ross Residential team highly enough. Always make the process of selling a property as easy and efficient as possible.
Thank you very much for your 5 star review, we are delighted to be of service to you again.
5/5
GoogleWe can't thank Fraser, Callum, Naomi and Adam enough. They dealt with our house sale with professionalim, integrity and patience, going over and above what was expected when we needed it. I would have no hesitation recommending Donald Ross to anyone buying or selling property.
Thank you very much for your wonderful review we are delighted to be of service to you.
5/5
FacebookHighly recommend Donald Ross for selling and buying! Elle was extremely helpful and ensured we were kept up to date throughout the full selling process, answering any queries that we had and had our house sold within 2 weeks of the viewings. Elle also showed us round the property we are buying ,providing useful information regarding the local area and was able to answer all the questions that we had to put an offer in the following day.
2/5
GooglePurchased a house from them a few years back, day i got the keys the house was absolutely putrid, thought in this day and age an estate agency would at least do a basic clean, bathrooms and toilets filthy with mould, fridge had been turned off with food left inside which caused the house to smell badly, when I approached Donald ross about the state of the home they state"its not our job to clean homes" so as far as future business is concerned that's a no from me, where I come from estate agents do a complimentary deep clean to welcome new owners to their home.
Hello Mr O'Brien, we do not have your name on our records as having purchased a vendor's property through our agency. We would appreciate an email directly to the company to discuss your review. At the time it would have been a matter to have your conveyancing solicitor to deal with.
5/5
GoogleHighly recommend Donald Ross, and all their staff. From initial discussions with Fraser Stewart, seamless flow through. Very proactive and cannot thank you enough!
Thank you very much for your wonderful review.
5/5
GoogleProfessional, easy and friendly to deal with. I would highly recommend.
Thank you very much for your 5 star review.
5/5
TrustpilotWe had a great experience with Donald…
We had a great experience with Donald Ross! They were very responsive throughout the process and extremely helpful! A special mention to Elle, she was absolutely lovely, super helpful, and able to answer all our questions with ease. Her knowledge and friendly approach made the whole experience even better. Would definitely recommend!
5/5
GoogleI was was very impressed with the service I received from Donald Ross Residential Ayr, and in particular from Helen Hunter, in connection with the sale of my late Fathers property in Ayr. We live several hundred miles away and Donald Ross … More
1/5
TrustpilotWhat a rocky road we moved into…
What a rocky road we moved into property in 2023 rented. Got given our notice to leave in October. Told family were moving in due to health. Not even 2 months later the property is up for sale.
5/5
GoogleExcellent service start to finish…
Thank you very much for giving us 5 stars it really is appreciated by the whole team.
5/5
GoogleFrom beginning to end the team kept us informed every step of the way. A special thanks to Elle for keeping me calm and answering the many questions I had.
This is great to receive Marie and Elle was particularly delighted that you mentioned her within your review. It's a pleasure to be of service to you.
5/5
GoogleTracey was fantastic, sold my property in 3 weeks. Tracey handled all the viewings herself, and 3 weeks later i was handing over the keys to the new buyer. Couldn't have asked for any better service.
Thank you very much for your wonderful review it is very much appreciated
5/5
GoogleRecently sold our house with Donald Ross and what a smooth process it was, from start to finish the customer service we received was fantastic. Would highly recommend and would definitely use Donald Ross in the future.
Delighted to hear you thought our service was 5 star, we would love to have you recommend us thank you!
5/5
GoogleRating only, no written review.
Thank you, Emma, for your 5-star rating, we really appreciate your support. It means a lot to us that you had a positive experience with Donald Ross. If we can assist you with anything in the future, we’d be delighted to help.
4/5
TrustpilotEverything was at ease from start of…
Everything was at ease from start of advertising house sale until when house was sold & keys handed over..contact & correspondence between myself & the girls from the office in Irvine went perfect ...advertising of the house & the pictures were perfect & house sale went through really quickly & that was within 6 weeks which took me back but really pleased with how smooth everything went ...Thankyou to The Donald Ross team & the amazing effort they put into selling my house with amazing professionalism Thanks Mary Hume
5/5
GoogleVery professional and direct. The personnel are confident and helpful. I was unable to fault them or their methods.
Thank you very much for giving us 5 stars we are extremely appreciative of your positive comments.
5/5
GoogleMaureen kept me informed and gave me feedback regularly Sale is going through quickly and efficiently With thanks to all at Donald Ross for all they have done
Thank you very much Mrs Court your review of our service is much appreciated.
5/5
GoogleFrom beginning to end the team kept us informed every step of the way. A special thanks to Elle for keeping me calm and answering the many questions I had.
This is great to receive Marie and Elle was particularly delighted that you mentioned her within your review. It's a pleasure to be of service to you.
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Riverway has the most, with 549 reviews rated 4.7 out of 5, followed by Kilmarnock with 455.
The four Donald Ross Residential - Irvine offices, by town:
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