5/5
Excellent service from start to finish
Excellent service from start to finish. Jacqueline is so friendly and accommodating, highly recommend. Thank you
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★★★★★
840 reviews across 4 offices and 3 platforms
Donald Ross Residential - Irvine has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 840 reviews on three platforms, rated 4.7 out of 5 overall.
402
Reviews on Google
All 4 offices
121
Reviews on Facebook
Business-wide
317
Reviews on Trustpilot
Business-wide
Donald Ross Residential - Irvine's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service from start to finish
Excellent service from start to finish. Jacqueline is so friendly and accommodating, highly recommend. Thank you
5/5
The team were very helpful and sorted a…
The team were very helpful and sorted a few teething issues with the aquiring the property extremely well. Thank you guys :)
5/5
Great service I would highley recommend
5/5
Great service provided and a lot of…
Great service provided and a lot of advice given. Would recommend to anyone in the area for an easy and smooth sale.
5/5
Fantastic experience from start to…
Fantastic experience from start to finish. Professional, efficient and friendly throughout the entire selling process. Made everything stress-free and kept us informed every step of the way. Highly recommend!
5/5
Absolutely incredible effort.
Absolutely incredible effort from the staff at Donald Ross Residential. Couldn't be any more welcoming & helpful. A friend from my work pointed me in their direction and we weren't disappointed at all !! Thanks again guys.
5/5
Outstanding Service
Have used Donald Ross three times over twenty years moving around South Ayrshire. We’ve gone from a family of 6 to 4 with our two eldest having recently flown the nest. Found our “forever home” now and genuinely cannot recommend the team here highly enough. Special mention to Jacqueline who always goes above and beyond to make the process run smoothly. Five Stars from this family ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
5/5
Yet again amazing service from the…
Yet again amazing service from the team! Thank you so much. Highly recommend if you are looking for a personal and professional service from start to finish!
5/5
Excellent from start to finish!
4/5
Appreciated Callum Gott and the teams…
Appreciated Callum Gott and the teams support in managing a smooth sale process (which is a stressful time as houseowners know only too well). Would certainly use Donald Ross again.
1/5
Took over a year to sell my lovely home. Despite advertising it in their window. Sent many viewers with no funds to buy.
5/5
The experience from Ross was an absolutely exceptional one They absorbed any stress of the process of selling and looked after every detail with marvellous professionalism Having bought and sold a number of properties over more than four decades this was by far the best experience and example of consummate professionalism
Thank you so much for this kind review. We're delighted to hear that we could take the stress out of the selling process for you and that every detail was looked after to your satisfaction. Coming from someone with over four decades of experience buying and selling properties, your comment that this was the best experience you've had means a great deal to us. Thank you for taking the time to share such thoughtful feedback, it's truly appreciated by the whole team.
5/5
Donald Ross have been great from start to finish From marketing to it being sold in less than 2weeks. All team members have been great keeping us up to date on everything. Keep up the good work!
Thank you so much, Rosalind, for taking the time to leave this lovely review. We're delighted your sale went so smoothly and that you were happy with the service you received. We wish you all the very best with your move and every happiness in your new home.
5/5
Everyone of the staff are a credit to Donald Ross so helpful well done
Thank you very much for your 5 star review it’s a pleasure to be of service to you
4/5
Rating only, no written review.
Hi Liliana, Thank you for taking the time to leave us a 4-star rating. We really appreciate your support and are pleased you chose Bond Residential. If there's anything we could have done to make your experience even better, we'd love to hear your feedback. We hope to have the opportunity to assist you again in the future.
5/5
Absolutely first class service, did exactly as they promised, looked after all viewings, advised me of appointments and feedback on those appointments. Handled the offers and completed the sale. …
Hi Gary, Thank you so much for your fantastic review. We're delighted to hear that you were pleased with the service you received and that we delivered on everything we promised. It's great to know that keeping you informed throughout the process, from arranging viewings and providing feedback to negotiating offers and progressing the sale through to completion, made your move as smooth as possible. Our Sales Progression team will be especially pleased to hear your kind comments. Thank you again for your recommendation and for placing your trust in Bond Residential. It was a pleasure to help with your sale, and we would be delighted to assist you again in the future.
5/5
Everyone of the staff are a credit to Donald Ross so helpful well done
Thank you very much for your 5 star review it’s a pleasure to be of service to you
5/5
Donald Ross have provided a top notch service on the sale of our property, the who process has been seamless!
Thank you for your fantastic review. We're delighted to hear you were so pleased with the service you received from Donald Ross Estate Agents. Making the house selling process as seamless and stress-free as possible is exactly what we aim for, so it's great to know we delivered that for you. Thank you for trusting us with the sale of your property, and we wish you every success in your new home.
5/5
Donald Ross handled the sale of our house profiently and very Helpfully. Staff always ready to assist and help
Thank you for taking the time to leave us such a lovely review. We're so pleased to hear you had a positive experience selling your home with Donald Ross Estate Agents. Our team works hard to make the whole process as straightforward as possible, so it's great to know you found everyone helpful and always willing to assist. Thank you for choosing Donald Ross to handle the sale of your property. We really appreciate your support and wish you all the very best for the future.
5/5
Very professional, a great service
Thank you for giving us a 5 star review, your rating is much appreciated by everyone at Donald Ross Residential, thank you for your business.
5/5
We recently sold a residential property in Fenwick with Donald Ross and were extremely impressed with the service, friendliness, marketing quality and professionalism from Callum, Rachel and the team. They were extremely sensitive in handling the sale and everything felt very efficient - no demand was too much and no question was too silly to ask - with the property successfully sold in under two weeks. The listing itself was of a really high quality with fantastic photographs which led to a very high viewing request rate! Viewings were accommodated 7 days a week and we received feedback and follow up comms throughout. Big shout in particular to Callum who was very kind and patient, as well as Rachel who is a fantastic communicator. 5-star service!
We're delighted to hear about your experience selling your residential property in Fenwick with Donald Ross Residential. A sale in under two weeks, backed by high-quality marketing and photography, is exactly the standard we aim for on every instruction across Ayrshire, and it's brilliant to know the high viewing request rate and flexible 7-day availability made such a difference. We'll be sure to pass on your kind words to Callum and Rachel, Callum's patience and Rachel's communication are exactly the qualities we look for in our Ayr, Irvine, and Kilmarnock teams, and it's fantastic to see them recognised here. Thank you again for trusting us with your sale, and for taking the time to leave such a detailed 5-star review. If you ever need a recommendation or advice for friends or family looking to sell in Fenwick or the wider Ayrshire area, we'd love to help. The Donald Ross Residential Team
5/5
Had a great experience with Donald Ross from the original valuation with Callum and then working with Rachel. Both very professional, kept us up to date with information and sold our house within two weeks. Would highly recommend 👏🏻 …
Thank you for your fantastic review and recommendation. We're delighted to hear you had such a positive experience with both Callum and Rachel. From the initial property valuation through to agreeing a sale, keeping our clients informed and supported every step of the way is what we strive for. Selling your home within two weeks is a brilliant result, and we're pleased we could help make the process smooth and successful. Thank you again for choosing Donald Ross Estate Agents, and we wish you all the very best in your next chapter.
5/5
The service we received from Andrew at Donald Ross, Irvine throughout the sale of our house was excellent. He was always professional, responsive and kept us updated every step of the way. We really appreciated all of his help and would happily recommend Donald Ross to anyone looking to sell their home.
Thank you for your wonderful review and for recommending Donald Ross Estate Agents. We're delighted to hear Andrew provided such a positive experience throughout the sale of your home. Keeping our clients informed, being responsive and offering professional advice from start to finish are all things we pride ourselves on, so it's fantastic to know that was reflected in your experience. I'll make sure your kind comments are passed on to Andrew and our Irvine team. Thank you again for trusting Donald Ross with your property sale, and we wish you every happiness in your new home.
5/5
We wouldn’t hesitate to recommend Bond for helping sell your home. Professional service throughout from everyone we dealt with. Mostly this was with Byron and we were impressed from the first meeting which he’d clearly prepared for. Being our first time selling too we had a few questions & found him to be very knowledgable. Thank you from us.
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were so pleased with the service you received throughout the sale of your home. It’s especially rewarding to know that, as first-time sellers, you felt supported and well informed throughout the process. Byron will be thrilled to hear your kind comments. We take great pride in preparing thoroughly, providing expert advice and ensuring our clients feel confident at every stage of their move. Thank you again for placing your trust in Bond Residential. It was a pleasure helping you with your sale, and we wish you all the very best for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Riverway has the most, with 549 reviews rated 4.7 out of 5, followed by Kilmarnock with 455.
The four Donald Ross Residential - Irvine offices, by town: