Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVery positive experience with Stela. She’s incredibly kind, approachable and always available to help. Whenever something needs attention, she responds very quickly and always ensures everything is resolved smoothly. Thankyou! - Dimiana
Dimi · 9 November 2025 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Dimiana,
Thanks so much for sharing your recent experience of dealing with Stela, we are all delighted that it was such a positive experience and worthy of a 5 star rating.
We hope you will be very happy in your new home.
All the Team at Bond Residential
★★★★★ 5/5
GoogleFantastic service from Donald Ross Kilmarnock. Have to mention Calum Gott and Rachel who worked on the property and made the sale. Answered every call. Followed up every query. Am really so impressed. Thank you Donald Ross
Susan · 21 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 8 January 2026
Thank you for leaving a 5 star review. It was a pleasure to be part of your property move journey. Thanks for choosing Donald Ross Residential.
★★★★★ 5/5
GoogleRecently sold our dads house with Donald Ross. The process was smooth from start to finish. We were kept in the loop with all viewings that were taking place and also received feedback once the viewing had been completed.
Big thank you to the team at Irvine and Kilmarnock branches.
Gill · 18 October 2025 · Donald Ross Residential - Irvine Riverway
Agent replied · 16 January 2026
Thank you for taking the time to leave your review. Keeping our clients updated and supported is extremely important to us, so it’s great to know this was reflected in your experience. Thank you again for choosing Donald Ross Residential.
★★★★★ 5/5
GoogleWould Highly recommend Donald Ross.Excellent service from start to finish.
Communication was first class. Big thankyou to Callum Rachael and Clare for all their help.
Elaine · 16 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 23 October 2025
Thank you very much for taking the time to give us 5 stars we are delighted that you thought our service was excellent.
★★★★★ 5/5
GoogleFrom start to finish the team at donald ross were first class . Very profesdional operation
Brian · 16 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you for the fantastic feedback. We’re proud of our team and it’s great to hear that came through in your experience.
★★★★★ 5/5
GoogleI'd like to thank Naomi at Donald Ross who was professional, efficient and offered excellent advice from start to finish.
Thanks to her, my house sale went smoothly and quickly. I would recommend this estate agent to anyone contemplating selling their home.
SHONA · 16 October 2025 · Donald Ross Residential Lettings
Agent replied · 16 April 2026
Thank you for the fantastic review great to hear you would recommend us. 🤗 …
★★★★★ 5/5
GoogleAbsolutely 💯 recommend donald ross. Jacqueline and her staff are next to none with customer care, service and communication. Sold my property in less than one week at a greater price than we expected. So glad we choose them, level of professionalism was great from day 1. …
Beaumac · 16 October 2025 · Donald Ross Residential Lettings
Agent replied · 16 April 2026
Thank you very much for your wonderful review, its a great feeling for us all making our client's happy!
★★★★★ 1/5
GoogleVery disappointed with service.
After initial signing to promote sale, felt ignored by Donald Ross.
Fraser implied he would do the viewings, but Naomi said he was “ too busy” …
Margot · 16 October 2025 · Donald Ross Residential Lettings
★★★★★ 5/5
GoogleIt was a pleasant experience with Donald Ross’s Team. Fraser is so professional in explaining the process and all team members particularly Naomi assisting with viewers at fast phase. My house is sold within 2 weeks. I would highly recommend this company to anyone. Thank you to Donald Ross Residential.
Bayu · 16 October 2025 · Donald Ross Residential Lettings
★★★★★ 5/5
GoogleBrilliant professional service from all the team
Mark · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you very much for taking the time to give us 5 stars we are delighted that you thought our service was brilliant.
★★★★★ 5/5
GoogleFrom the first meeting with Callum we knew we had chosen the Best Estate Agent. Professional service from start to finish. Adam was kind enough to do the viewings for us which helped my elderly Mum and took any pressure off. We were blown away with a very quick closing date and an exceptional offer. Thank you guys so much for your wonderful service. We would highly recommend Donald Ross.
Gill · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Delighted to receive your 5 star review, thank you very much 😊 …
★★★★★ 5/5
GoogleThese guys and gals sold my property last year. From the very start they made the whole process easy. The standard of service was first class. Communication 5 star, photography 5 star, valuation excellent. I wouldn’t hesitate recommending Donal Ross Kilmarnock for their expertise, professional and costs. My property sold within ten days.
Bryan · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you Bryan your review is appreciated by the whole team here, we were delighted to be of service to you.
★★★★★ 5/5
GoogleRating only, no written review.
Lewisclocherty15 · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you very much for giving us 5 stars.
★★★★★ 5/5
GoogleCommunication throughout the entire process was excellent from the DR team. Big thanks to Callum, Will, Adam and Naomi for always keeping us in the loop and giving advice where appropriate. Would highly recommend DR after recently selling our house.
Chris · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Your 5 star review of our service is much appreciated.
★★★★★ 5/5
GoogleWe recently sold our property with Donald Ross and we were delighted to be able to accept an offer within a week.
The service that we received was first class and we would highly recommend Donald Ross.
At the start of the process, Callum Gott came to our home to conduct a market appraisal and valuation. Callum's help and assistance from this meeting right through to when the home was sold was fantastic and invaluable. Additionally Adam Reid completed the negotiations for our sale and he was also very helpful and done a great job.
We spoke to many of the team members at Donald Ross over the phone and can't thank them enough for all of their help.
Marc · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you for your wonderful review we are delighted that you thought we were first class. Much appreciated!
★★★★★ 5/5
GoogleMy wife Susan and I really enjoyed working with Adam Reid and Team at Donald Ross Estate Agents, Kilmarnock during a prolonged search for property during our recent relocation from Northumberland, North East of England.
Unfamiliar with the Scottish home purchase system which is very different from the other side of the border.
After numerous bids and counter bids we eventually made it across the border at the begining of October to be near grandchildren and to enjoy the west coast sunsets.
Thank you Adam and Team Donald Ross, Kilmarnock.
Chris · 11 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 9 November 2024
Thank you very much for your review it’s fantastic to hear from buyers that have enjoyed our service
★★★★★ 5/5
GoogleRecently sold our dads house with Donald Ross. The process was smooth from start to finish. We were kept in the loop with all viewings that were taking place and also received feedback once the viewing had been completed.
Big thank you to the team at Irvine and Kilmarnock branches.
Gill · 11 October 2025 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 October 2026
Thank you for taking the time to leave your review. Keeping our clients updated and supported is extremely important to us, so it’s great to know this was reflected in your experience. Thank you again for choosing Donald Ross Residential.
★★★★★ 5/5
GoogleFantastic team from start to finish! Helped us sell our home and navigate all the processes that come with it!
Very knowledgeable and friendly!
Would definitely recommend and use again in future.
Scott · 10 October 2025 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 December 2024
Your 5 star review of our service is very much appreciated!
★★★★★ 5/5
GoogleI would highly recommend using Donald Ross.
Tracey Oakley was extremely knowledgeable with the process of selling.
As it was my parent home I was selling I found it extremely emotional but Tracey showed me empathy throughout.
Within a day of the house being on the market I had 3 viewers which Tracey kindly showed them around.
Within a week the house was sold.
From start to finish it took around 6 weeks with no hitches at all.
I definitely chose the right estate agency.
Jackie · 10 October 2025 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 October 2026
Thank you so much for your kind words and for taking the time to leave your review. We’re delighted to hear that Tracey was able to support you so well throughout what can be an emotional process. Her knowledge, empathy and dedication are qualities we value highly, and we’re pleased this helped make the sale as smooth as possible for you.
★★★★★ 5/5
GoogleDonald ross has a brilliant team that helped me and my family to purchase our new home and sell our old home. They appointed us mortgage advisor and solicitor who were also brilliant with us. service was excellent 👌. If I ever need a estate agent again, donald ross would be my first choice and if anyone in my family or friends needed estate agent I would recommend donald ross to them. So to all the staff at donald ross thank you so so much for your help.
Excellent brilliant service.
Harbans · 10 October 2025 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 November 2024
Thank you Harbans we are delighted to hear you are happy with both Donald Ross and Mint Mortgages we wish you all the very best in your new home
★★★★★ 5/5
GoogleBest agent in Chelmsford. Totally professional service . We will definitely use bond again , guided us through the sale of our house with expert advice on the way .
Paul · 9 October 2025 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Paul,
Many thanks for your 5 star review, we are all delighted to read your review and look forward to working with you again in future.
Kind Regards
The Bond Team
★★★★★ 5/5
GoogleThe team at Bond found us plenty of potential buyers and replacements when those buyers decided not to proceed; they progressed our sale professionally and consistently when the solicitors weren't capable of making any progress themselves and kept us up to date throughout. Can highly recommend the company, many thanks to all involved for stopping us going insane!
David · 9 October 2025 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi David,
Thank you so much for your wonderful review and 5 star rating, it is really appreciated by all of the team.
Kind Regards
Directors and staff of Bond Residential
★★★★★ 5/5
GoogleRecently rented a 1 bedroom flat from bond residential. Stela showed me around the property which i was very happy with. After moving in there was a few small issues that Stela got sorted out immediately for me very quickly. made my experience less stressful while moving and she was very professional.
Sean · 9 October 2025 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Sean,
Many thanks for taking the trouble to share your recent experience of letting a home through Bond Residential. We are delighted to hear that our service was worthy of a 5 star rating and hope you will be very happy in your new home.
Kind Regards
All of the team at Bond Residential
★★★★★ 5/5
GoogleDonald Ross have been amazing both selling our property and with assisting us to find a house and getting an offer accepted. Rachel in particular has been so helpful. She has always kept us up to date and communication has been excellent. Would highly recommend to anyone looking for an estate agent in Ayrshire.
Kirstine · 8 October 2025 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you very much for your kind review. We’re delighted to hear that you had such a positive experience with both the sale of your property and finding your new home. On behalf of the whole team at Donald Ross, we wish you every happiness in your new home and all the best for the future.
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