Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI've received the most professional caring responsive service from Bonds and I would easily recommend them to my friends and family. As this was my first experience of buying and selling they explained everything to me clearly and I was never left in the dark wondering what was happening. A special thanks to Matt and Alistair. 👍👍👍 …
Jo · 9 March 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Jo,
Thank you so much for your lovely review. We’re especially pleased to hear that, as your first experience of buying and selling, you felt fully informed and supported throughout. Clear communication is so important to us, and it’s great to know you were never left wondering what was happening.
Matt and Alistair will be delighted to hear your kind words. Thank you again for your recommendation, it truly means a lot to the whole team.
We’d be very happy to help you again in the future.
★★★★★ 5/5
GoogleI was delighted that the response to my initial enquiry was not from a brash inexperienced commission hungry salesman delivering over inflated and unfounded valuations with spurious claims over recent sales achievements.
Bonds is far from being brash but neither is it a dinosaur having very modern up to date systems, communications and marketing techniques combined with a strong back bone of mature, very experienced professionals who are realistic and pragmatic, totally aware and in tune with the market in which they operate
A full assessment of the potential sales price was done prior to
our initial meeting based on comparatives, location, property attributes etc followed by a open and educated consultation before the marketing price was jointly agreed
All the administration, viewing etc was very smooth without fault.
When it came to detailed negotiations with potential purchasers the skill and experience of the firm became fully apparent resulting in a successful sale
I am very happy to fully endorse them
David · 9 March 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Dear David,
Thank you for such a thoughtful and detailed review. We truly appreciate the time you’ve taken to share your experience.
We’re especially pleased that our approach, realistic valuations, clear market insight and professional advice, stood out to you. Providing honest guidance, supported by thorough research and meaningful consultation, is something we take great pride in.
It’s also wonderful to hear that the process, from marketing and viewings through to negotiation and completion, was handled smoothly and effectively. Achieving the right result requires both strategy and experience, and we’re delighted that this was reflected in your sale.
Thank you again for your endorsement and for placing your trust in us, it was a pleasure working with you.
★★★★★ 5/5
GoogleRating only, no written review.
Reece2515 · 9 March 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Many thanks for your 5 star rating.
If you get a spare moment it would be great if you could to add bit more detail about your dealings with us as this is really helpful to other customers.
Kind regards
★★★★★ 5/5
TrustpilotViewings
I found the agent Mrs Black to be very professional at her job
Margaret · 25 February 2026 · Donald Ross Residential - Irvine Kilmarnock
★★★★★ 5/5
GoogleI would highly recommend Donald Ross. They kept me informed every step of the way during the purchase of my property. Andrew was my main point of contact and I found him to be knowledgeable and efficient with any questions I had throughout the process. Nothing was a problem. Thanks again to Donald Ross
Nicola · 23 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 24 March 2026
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had a positive experience. Andrew will be especially pleased to know his knowledge and efficiency made the process smooth and stress-free for you. On behalf of the whole team at Donald Ross, thank you for your recommendation and we wish you all the best in your new property.
★★★★★ 5/5
GoogleExtremely efficient and friendly. We were kept informed every step of the way which made the whole experience very easy and stress free. Excellent service. Andrew was particularly helpful. Nothing was too much trouble.
Karen · 23 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 16 January 2026
Thank you Karen for taking time to leave your review. It was a pleasure being part of your journey. We wish you all the best in your next chapter.
★★★★★ 5/5
GoogleHouse sold in 5 days.Very organised and pro active company.
Helen · 16 February 2026 · Donald Ross Residential Lettings
Agent replied · 16 April 2026
Thank you for taking the time to leave your review. It is very much appreciated.
★★★★★ 5/5
GoogleWe recently sold my dad’s property through Donald Ross Estate Agents and I honestly couldn’t recommend them highly enough. Helen and Naomi were fantastic at every stage of the process. They were professional, supportive, and incredibly efficient, which made what could have been a stressful time feel straightforward and well managed.
Communication was excellent throughout, we were always kept informed and any questions were answered quickly. The app they used made everything simple and convenient, and their advice was always clear and helpful.
Thanks to their hard work and expertise, the sale went through swiftly and with ease. A genuinely first-class service from start to finish. Thank you both!
Nicola · 16 February 2026 · Donald Ross Residential Lettings
Agent replied · 16 April 2026
Thank you so much for your kind words. It’s great to know that communication, guidance, and the app all contributed to a smooth experience, and that the sale progressed quickly and efficiently. Your feedback is very much appreciated, and we’ll be sure to pass your thanks on to Helen and Naomi.
★★★★★ 5/5
GoogleFrom the 1st visit to our property from Callum Gott to daily updates from Andrew Rae the service I received was 1st class. Both Andrew and Callum were friendly, kind and helpful. Andrew called me daily with updates and supported me every step of the way. Any time I called the staff answering calls were very pleasant and helpful. My property sold very quickly and everything was organised in a professional manner. I have dealt with D Ross several times in the past and have always been very happy with the service received both in lettings and sales.
Jane · 11 February 2026 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 11 October 2026
Thank you very much for taking the time to share such a positive review. We’re delighted to hear that you received a first-class service from start to finish. We’re glad to know your property sold quickly and that your previous experiences with Donald Ross in both sales and lettings have been positive. Thank you for your continued confidence in us.
★★★★★ 5/5
GoogleA huge thank you to all at Donald Ross, this is the 2nd house we have sold in a couple of months firstly my Mums then ours the other day. Outstanding service and help throughout sales special thanks to Callum and Rachel, so professional, trustworthy and helpful, always keeping in touch and advising and very quick sales for both propertys, so glad we choose Donald Ross, thank you again and we highly recommend.
Deborah · 11 February 2026 · Donald Ross Residential - Irvine Kilmarnock
Agent replied · 8 January 2026
Thank you so much for taking time to leave a lovely review. We’re truly grateful that you chose Donald Ross again and trusted us with the sale of both your mum’s home and your own. Your kind words about Callum and Rachel’s professionalism and communication will mean a great deal to them. Thank you again for your recommendation.
★★★★★ 5/5
GoogleExtremely efficient and friendly. We were kept informed every step of the way which made the whole experience very easy and stress free. Excellent service. Andrew was particularly helpful. Nothing was too much trouble.
Karen · 10 February 2026 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 October 2026
Thank you Karen for taking time to leave your review. It was a pleasure being part of your journey. We wish you all the best in your next chapter.
★★★★★ 5/5
GoogleI would highly recommend Donald Ross. They kept me informed every step of the way during the purchase of my property. Andrew was my main point of contact and I found him to be knowledgeable and efficient with any questions I had throughout the process. Nothing was a problem. Thanks again to Donald Ross
Nicola · 10 February 2026 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 October 2026
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had a positive experience. Andrew will be especially pleased to know his knowledge and efficiency made the process smooth and stress-free for you. On behalf of the whole team at Donald Ross, thank you for your recommendation and we wish you all the best in your new property.
★★★★★ 5/5
GoogleGreat service from Lee and Stela. Five stars all day long.
Graham · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Graham
Thank you for the five-star review!
We’re delighted to hear you received great service from Lee and Stela, they’ll really appreciate your kind words.
Your feedback means a lot to us, and we’re glad we could help.
★★★★★ 5/5
GoogleWe had excellent professional service from start to finish with the team at Bond . Graham , Alistair and Lee were a very friendly team . Good communication all the way through . Would definitely recommend . Thankyou
Julie · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Julie,
Many thanks for posting this wonderful review and for the 5 star rating.
We have passed on your comments to all of the team and they were really appreciated by everyone.
Kind Regards
Bond Residential
★★★★★ 5/5
GoogleFrom the initial home visit for valuation to the day of completion I cannot fault the work done by or the support given by the whole team at Bond. They responded quickly to all communications and were able to achieve a price for my property higher than I’d expected. Marketing was great and my property sold on the first weekend of viewing. The after sales team kept in communication throughout, providing updates frequently. A special shout out to Byron who helped make this whole process as stress free as possible.
Suzanne · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Suzanne,
Thank you so much for writing this lovely review. The team and especially Byron were delighted to read your comments and we are all really grateful for the 5 star rating.
Many thanks
Directors of Bond Residential
★★★★★ 5/5
GoogleBonds Residential have been excellent throughout our experience as sellers of a property The staff are professional and well informed. Its a pleasure to have consistency within your well established & reliable sales team. Its good to deal with the same staff members, who are familiar with our property. I highly recommend appointing Bonds for the sale of your property.
Jo · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Jo,
Many thanks for taking the time to write this lovely review of your recent home selling experience.
It really means a lot to all of the team and we are delighted with the 5 star rating.
Kind Regards
Directors of Bond Residential
★★★★★ 5/5
GoogleExcellent service all round. Really attentive and kept us up to date constantly throughout our sale. Could not recommend more highly. A massive thank you to Matthew Rampersad for such amazing service
Dave · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Dave,
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear that you experienced excellent service and felt well informed throughout your sale.
Matthew will be especially pleased to receive your praise, he takes great pride in providing attentive and reliable support.
Your recommendation truly means a lot to us, and we wish you all the very best moving forward.
★★★★★ 5/5
GoogleI recently purchased a property through Bond in Chelmsford. So far the experience has been really positive. Communication has been good. Although i have not completed the process, from the customer service so far, i have every faith that it will continue to be a smooth move.
Anna · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Anna,
Thank you for taking the time to share your experience so far.
We’re really pleased to hear that your purchase through Bond in Chelmsford has been a positive one and that our communication has met your expectations.
While the process is still ongoing, it’s great to know you feel confident it will continue to run smoothly.
We look forward to supporting you through to completion and wish you every success with your move.
★★★★★ 5/5
GoogleRating only, no written review.
Christine · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Christine,
Thanks for your 5 star rating.
If you would like to edit your review and add a few words to that could help other customers understand what impressed you about the service provided, that would be really helpful.
★★★★★ 5/5
GoogleVery helpful and accommodating!
Kala · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Kala,
Thank you for your kind words and 5-star rating. We’re happy to hear you had a positive experience and appreciate you taking the time to share it.
★★★★★ 5/5
GoogleGreat service in finding me a tenant quickly, getting them settled in, and completing the administration. Stela was great and fully recommended.
Darren · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Dear Darren,
Thank you very much for your kind feedback.
We’re delighted to hear that you were pleased with how quickly we found a tenant and with the support provided throughout the administration process. Stela will be especially pleased to receive your recommendation. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleExcellent, professional service from start to finish. Alastair was brilliant at keeping us updated at all stages and his communication is superb. Would not hesitate to recommend.
Denise · 9 February 2026 · Donald Ross Residential - Irvine Riverway
Agent replied · 9 August 2026
Hi Denise,
Thank you so much for your kind words.
It was a pleasure to assist you with the move. We are delighted to hear that you felt well-supported and informed throughout the process.
Thank you for the recommendation, it truly means a lot. Wishing you all the very best going forward!
★★★★★ 5/5
GoogleAndrew was.very good at keeping me up to date throughout the process
Jim · 16 January 2026 · Donald Ross Residential Lettings
Agent replied · 16 April 2026
Thank you for taking the time to leave your review. It is very much appreciated.
★★★★★ 5/5
GoogleRachel and all the staff at Donald Ross were very helpful throughout the full process of both buying my new property and selling my own, I would not hesitate to use them again in the future.
Kevin · 10 January 2026 · Donald Ross Residential - Irvine Irvine
Agent replied · 10 October 2026
Thank you for choosing Donald Ross Residential to help you with your house moving journey. We wish you all the best in your next chapter.
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