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Donald Ross Residential - Irvine estate agents in Riverway, Kilmarnock, Irvine and 1 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

841 reviews across 4 offices and 3 platforms

Donald Ross Residential - Irvine has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 841 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

403

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

121

Reviews on Facebook

Business-wide

Trustpilot logo

317

Reviews on Trustpilot

Business-wide

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Our offices

Donald Ross Residential - Irvine's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 403 reviews on Google only. Show every review

5/5

Google

The experience from Ross was an absolutely exceptional one They absorbed any stress of the process of selling and looked after every detail with marvellous professionalism Having bought and sold a number of properties over more than four decades this was by far the best experience and example of consummate professionalism

John Β· 11 September 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you so much for this kind review. We're delighted to hear that we could take the stress out of the selling process for you and that every detail was looked after to your satisfaction. Coming from someone with over four decades of experience buying and selling properties, your comment that this was the best experience you've had means a great deal to us. Thank you for taking the time to share such thoughtful feedback, it's truly appreciated by the whole team.

5/5

Google

Donald Ross have been great from start to finish From marketing to it being sold in less than 2weeks. All team members have been great keeping us up to date on everything. Keep up the good work!

ROSALIND Β· 11 September 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you so much, Rosalind, for taking the time to leave this lovely review. We're delighted your sale went so smoothly and that you were happy with the service you received. We wish you all the very best with your move and every happiness in your new home.

5/5

Google

Everyone of the staff are a credit to Donald Ross so helpful well done

William Β· 10 August 2026 Β· Donald Ross Residential - Irvine Irvine

Agent replied Β· 10 October 2026

Thank you very much for your 5 star review it’s a pleasure to be of service to you

4/5

Google

Rating only, no written review.

Liliana Β· 4 August 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Liliana, Thank you for taking the time to leave us a 4-star rating. We really appreciate your support and are pleased you chose Bond Residential. If there's anything we could have done to make your experience even better, we'd love to hear your feedback. We hope to have the opportunity to assist you again in the future.

5/5

Google

Absolutely first class service, did exactly as they promised, looked after all viewings, advised me of appointments and feedback on those appointments. Handled the offers and completed the sale. …

Gary Β· 2 August 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Gary, Thank you so much for your fantastic review. We're delighted to hear that you were pleased with the service you received and that we delivered on everything we promised. It's great to know that keeping you informed throughout the process, from arranging viewings and providing feedback to negotiating offers and progressing the sale through to completion, made your move as smooth as possible. Our Sales Progression team will be especially pleased to hear your kind comments. Thank you again for your recommendation and for placing your trust in Bond Residential. It was a pleasure to help with your sale, and we would be delighted to assist you again in the future.

5/5

Google

Everyone of the staff are a credit to Donald Ross so helpful well done

William Β· 29 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 29 July 2026

Thank you very much for your 5 star review it’s a pleasure to be of service to you

5/5

Google

Donald Ross have provided a top notch service on the sale of our property, the who process has been seamless!

Dave Β· 11 July 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you for your fantastic review. We're delighted to hear you were so pleased with the service you received from Donald Ross Estate Agents. Making the house selling process as seamless and stress-free as possible is exactly what we aim for, so it's great to know we delivered that for you. Thank you for trusting us with the sale of your property, and we wish you every success in your new home.

5/5

Google

Donald Ross handled the sale of our house profiently and very Helpfully. Staff always ready to assist and help

William Β· 11 July 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you for taking the time to leave us such a lovely review. We're so pleased to hear you had a positive experience selling your home with Donald Ross Estate Agents. Our team works hard to make the whole process as straightforward as possible, so it's great to know you found everyone helpful and always willing to assist. Thank you for choosing Donald Ross to handle the sale of your property. We really appreciate your support and wish you all the very best for the future.

5/5

Google

Very professional, a great service

Dan Β· 11 July 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you for giving us a 5 star review, your rating is much appreciated by everyone at Donald Ross Residential, thank you for your business.

5/5

Google

We recently sold a residential property in Fenwick with Donald Ross and were extremely impressed with the service, friendliness, marketing quality and professionalism from Callum, Rachel and the team. They were extremely sensitive in handling the sale and everything felt very efficient - no demand was too much and no question was too silly to ask - with the property successfully sold in under two weeks. The listing itself was of a really high quality with fantastic photographs which led to a very high viewing request rate! Viewings were accommodated 7 days a week and we received feedback and follow up comms throughout. Big shout in particular to Callum who was very kind and patient, as well as Rachel who is a fantastic communicator. 5-star service!

Liv Β· 11 July 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

We're delighted to hear about your experience selling your residential property in Fenwick with Donald Ross Residential. A sale in under two weeks, backed by high-quality marketing and photography, is exactly the standard we aim for on every instruction across Ayrshire, and it's brilliant to know the high viewing request rate and flexible 7-day availability made such a difference. We'll be sure to pass on your kind words to Callum and Rachel, Callum's patience and Rachel's communication are exactly the qualities we look for in our Ayr, Irvine, and Kilmarnock teams, and it's fantastic to see them recognised here. Thank you again for trusting us with your sale, and for taking the time to leave such a detailed 5-star review. If you ever need a recommendation or advice for friends or family looking to sell in Fenwick or the wider Ayrshire area, we'd love to help. The Donald Ross Residential Team

5/5

Google

Had a great experience with Donald Ross from the original valuation with Callum and then working with Rachel. Both very professional, kept us up to date with information and sold our house within two weeks. Would highly recommend πŸ‘πŸ» …

Megan Β· 10 July 2026 Β· Donald Ross Residential - Irvine Irvine

Agent replied Β· 10 October 2026

Thank you for your fantastic review and recommendation. We're delighted to hear you had such a positive experience with both Callum and Rachel. From the initial property valuation through to agreeing a sale, keeping our clients informed and supported every step of the way is what we strive for. Selling your home within two weeks is a brilliant result, and we're pleased we could help make the process smooth and successful. Thank you again for choosing Donald Ross Estate Agents, and we wish you all the very best in your next chapter.

5/5

Google

The service we received from Andrew at Donald Ross, Irvine throughout the sale of our house was excellent. He was always professional, responsive and kept us updated every step of the way. We really appreciated all of his help and would happily recommend Donald Ross to anyone looking to sell their home.

Pamela Β· 10 July 2026 Β· Donald Ross Residential - Irvine Irvine

Agent replied Β· 10 October 2026

Thank you for your wonderful review and for recommending Donald Ross Estate Agents. We're delighted to hear Andrew provided such a positive experience throughout the sale of your home. Keeping our clients informed, being responsive and offering professional advice from start to finish are all things we pride ourselves on, so it's fantastic to know that was reflected in your experience. I'll make sure your kind comments are passed on to Andrew and our Irvine team. Thank you again for trusting Donald Ross with your property sale, and we wish you every happiness in your new home.

5/5

Google

We wouldn’t hesitate to recommend Bond for helping sell your home. Professional service throughout from everyone we dealt with. Mostly this was with Byron and we were impressed from the first meeting which he’d clearly prepared for. Being our first time selling too we had a few questions & found him to be very knowledgable. Thank you from us.

Laura Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were so pleased with the service you received throughout the sale of your home. It’s especially rewarding to know that, as first-time sellers, you felt supported and well informed throughout the process. Byron will be thrilled to hear your kind comments. We take great pride in preparing thoroughly, providing expert advice and ensuring our clients feel confident at every stage of their move. Thank you again for placing your trust in Bond Residential. It was a pleasure helping you with your sale, and we wish you all the very best for the future.

5/5

Google

Stela was extremely beneficial in helping us secure our new property. The communication between herself and us was very useful . Would highly recommend great professional service

Reece Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Reece, Thank you so much for your kind review. We’re delighted to hear that Stela was able to help you secure your new property and that her communication made the process straightforward and reassuring. Your recommendation means a great deal to us, and Stela will be delighted to hear your lovely feedback. We wish you every happiness in your new home and thank you for choosing Bond Residential.

5/5

Google

I’ve had a great experience using Bond to market my house, find tenants and manage tenants. They are extremely professional and always on hand to help. Stela in particular has been super. Would recommend.

Katy Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Katy, Thank you so much for your kind review. We’re delighted to hear that you've had such a positive experience with our lettings team, from marketing your property and finding tenants through to ongoing management. Stela will be especially pleased to hear your lovely feedback. Providing a professional, responsive service and being on hand to support our landlords is something we pride ourselves on, so it’s wonderful to know this has been your experience. Thank you again for your recommendation and for choosing Bond Residential. We look forward to continuing to work with you.

5/5

Google

We have used Bonds for a number of years and would highly recommend letting a property through them. They offer an excellent service and we are kept fully informed at all times. Communication is quick, clear, precise and is always professional.

Rachel Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Rachel, Thank you so much for your wonderful review and for your continued trust in Bond Residential over the years. Your loyalty means a great deal to us. We're delighted to hear that you've been consistently pleased with our lettings service and that our communication has been clear, prompt and professional throughout. Keeping our landlords fully informed and providing a high level of service is something we take great pride in. Thank you again for your recommendation and for choosing Bond Residential. We look forward to continuing to work with you for many years to come.

5/5

Google

Having dealt with Bond previously we were very impressed by their service and attention to helping us out at any time. Jamie was a good contact and always willing to help. We had our house on the market and arranged for an open day event. This was very successful as we sold shortly after. The process has now very near completion and happy that we chose Bond as our sellling agent.

Martin Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Dear Martin, Thank you so much for your wonderful review and for choosing Bond Residential once again. It means a great deal to us that you returned to us, and we're delighted to hear that our service continued to meet your expectations. We're especially pleased that the open day proved so successful and helped secure a sale so quickly. Jamie will be delighted to hear your kind comments, and we're glad he was able to provide the support and guidance you needed throughout the process. Thank you again for your trust and recommendation. We wish you all the very best as you complete your move, and we hope to be of assistance again in the future.

1/5

Google

Have a sign on the door which says no junk mail, no leaflets, no flyers, etc etc, get this company’s marketing rubbish through my letterbox - if you can’t read a basic sign then I shudder to think about legal paperwork selling a house. Would never engage with.

Matt Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

5/5

Google

As buyers, who enquired about a property advertised with Bonds, I couldn't have asked for a better experience. From the first phone call to enquire about the property through to now, as we're nearing completion, the team has been fantastic every step of the way. They have kept us informed throughout the entire process, and have done everything they could to help. They have made what can be a stressful process so much easier. I couldn't recommend them enough. Thank you to everyone at Bonds for all your hard work!

Sadie Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Sadie, Thank you so much for your wonderful review. We’re delighted to hear that your experience with us has been such a positive one from your very first enquiry through to the final stages of your purchase. Buying a home can be a stressful process, so it’s fantastic to know that our team’s communication, support and proactive approach helped make the journey much easier. Providing regular updates and being on hand to help every step of the way is exactly the service we strive to deliver. Thank you again for your recommendation and your kind words. We truly appreciate your support and wish you every happiness in your new home.

5/5

Google

Very helpful, always providing direct and consistent updates. Made the process smooth and simple as a first time buyer.

Lauren Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Hi Lauren & Ben, Thank you so much for your kind review. We’re delighted to hear that you found our team helpful and that our communication helped make your first home-buying experience smooth and straightforward. Buying your first home is a significant milestone, and we’re so pleased we could support you every step of the way. Thank you again for your recommendation, and we wish you every happiness in your new home.

5/5

Google

Excellent support throughout buying the property.

Diane Β· 9 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 9 August 2026

Thank you so much for your kind review. We’re delighted to hear that you felt well supported throughout your property purchase. Providing clear communication and guidance every step of the way is something we pride ourselves on, so it’s wonderful to know you had a positive experience. Thank you again for choosing Bond Residential. We wish you every happiness in your new home.

5/5

Google

The service we received from Andrew at Donald Ross, Irvine throughout the sale of our house was excellent. He was always professional, responsive and kept us updated every step of the way. We really appreciated all of his help and would happily recommend Donald Ross to anyone looking to sell their home.

Pamela Β· 4 July 2026 Β· Donald Ross Residential - Irvine Riverway

Agent replied Β· 7 July 2026

Thank you for your wonderful review and for recommending Donald Ross Estate Agents. We're delighted to hear Andrew provided such a positive experience throughout the sale of your home. Keeping our clients informed, being responsive and offering professional advice from start to finish are all things we pride ourselves on, so it's fantastic to know that was reflected in your experience. I'll make sure your kind comments are passed on to Andrew and our Irvine team. Thank you again for trusting Donald Ross with your property sale, and we wish you every happiness in your new home.

5/5

Google

Smooth and professional experience....Rachel kept me in the loop at all times whilst selling a property and was very helpful...Wouldn't hesitate to recommend this company......

Alan Β· 11 June 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you for the great review and recommendation, we really appreciate it. We’re so pleased to hear you had a smooth and professional experience selling your property with Donald Ross Estate Agents. Keeping clients fully informed throughout the process is something we pride ourselves on, so it’s lovely to hear Rachel was able to support you every step of the way. Thanks again for putting your trust in our team, and we’re delighted you’d recommend us to others looking to sell a home in Ayrshire.

5/5

Google

Rating only, no written review.

Sheena Β· 11 June 2026 Β· Donald Ross Residential - Irvine Kilmarnock

Agent replied Β· 11 October 2026

Thank you for 5 stars on your experience buying your future home from our agency, we are delighted this process went smoothly for you.

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Questions about Donald Ross Residential - Irvine

Which Donald Ross Residential - Irvine office has the most reviews?

Riverway has the most, with 549 reviews rated 4.7 out of 5, followed by Kilmarnock with 455.

Where are the Donald Ross Residential - Irvine offices?

The four Donald Ross Residential - Irvine offices, by town:

  • Ayr: 11 Beresford Terrace, Ayr, KA7 2ER
  • Irvine: 9B Riverway Retail Park, Irvine, KA12 8AG, KA12 8AG
  • Kilmarnock: 106 John Finnie Street, Kilmarnock, KA1 1BB, KA1 1BB
  • Riverway: 9B Riverway Retail Park, KA12 8AG

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