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★★★★★
148 reviews from sellers across 8 offices
148 reviews of Dawsons come from sellers, rated 4.9 out of 5 on average, across eight offices. Checked 9 October 2026.
148 reviews from sellers, newest first, with the office each one is about.
5/5
View Agentshouse sale
An Excellent service always returned calls promptly All staff were really friendly and competent at all times
Thank you Elaine a pleasure to deal with you and wish you the very best for the future in your new home.
4/5
View AgentsSale of 10 Lon Brynawel, SA7 9SY
This sale was beset by cock-ups on the part of solicitors and the buyer's mortgage provider. As far as I could tell, the only party to the transaction that didn't mess up was Dawsons, the Estate Agents who went to great lengths to ensure that the sale was eventually a success. Tracy Sturgess gave 100% to us in getting things sorted. Tenacious! She would keep us informed by phone, email, text within and without "office hours." She was always contactable and I had total confidence in her, Andrea Devoy was helpful in getting good photos done in the early stages and being very speedy in getting things underway and I noticed that Caroline Mountfield in the office was always very efficient and polite.
Thank you Alison we got there in the end it just takes a little longer sometimes!
5/5
View AgentsFantastic
Fantastic helpful staff especially Tracy Sturgess and Natasha. Couldn't have helped us more .
Thank you so pleased the move went well. All the very best for the future.
5/5
View Agentsamazing service
very happy with the service provided efficient and professional
Dear Leiha thank you so much for taking the time to write a review. We wish you every success in the future. Kind regards Lorraine and the team
5/5
View AgentsSale of property.
I cannot praise Dawsons highly enough for their effort, professionalism, help and patience in what has been a very protracted journey of highs and lows.. Their support throughout, the whole process from initial visit to completion has been un-stinting; and I suspect that my stress level would have been considerably higher had I not known that I could rely on their advice and calm whenever needed. Highly recommended.
Thank you so much so pleased at long last you have made the move we know how difficult it was to make the decision and wish you the very best in your new home.
4/5
View AgentsGood Service. Did what theysaid.
The office staff were always bright and cheerful, They were a pleasure to have working for me.
Thank you for your kind words. and let us know if there is anything we can help you with in the future,
5/5
View AgentsExcellent hands-on support
We had an unusual auction property to dispose of - Julie Lawry and Corey Ashford at Dawsons were helpful and supportive throughout, solved all the difficulties that arose during the sale period.
5/5
View AgentsA high quality service delivered by helpful, thoroughly competent staff
Selling my property through Dawsons Auctions has been a really positive experience. Thanks to the expertise and good humoured co-operation of obliging staff who clearly enjoy their work. I found Julie Lawry very knowledgable, enthusiastic and kind, while Corey Ashford, who has the tricky job of presenting the old house and garden in their best light with photos, videos etc, demonstrated considerable initiative and talent. Although I didn't meet Nicola Taylor, we spoke on the phone a few times and she was always pleasant, professional and courteous. The excellent promotional skills of the team resulted in the property doing very well at auction and I would recommend Dawsons to anyone.
5/5
View AgentsExcellent
Was pleased with the service offered by every member of the team I worked with in selling my property. Would recommend them to other sellers.
5/5
View AgentsLisa was the main man!
Lisa was very helpful in assisting me with the sale of my property. I won't lie, there were times where I felt like I had to chase up the progress of the sale, but as soon as Lisa was in office, she would provide me with a direct and honest update. I accepted an offer and the sale went through in about 2 months. I would use them again!
5/5
View AgentsA Good Smooth Sale!
When we decided to put our property on the market we contacted several estate agents for valuations. Although one on-line estate agent had lower fees, we decided to sign up with Dawson's after Andrea Devoy visited the property and gave us a realistic asking price. She was very pleasant and also professional in her dealings with us and arranged for Natasha to visit the next day in order to take photographs. These went on-line within a day and we were very pleased with the results. Within a week Andrea rang us to tell us that an offer had been made on the property which was not far off the asking price, which we duly accepted. The process has been very smooth and we have been kept informed at all times. We would definitely recommend Dawson's and would also like to thank Andrea and Natasha for their professionalism throughout.
Thank you for kind review we strive to offer the best service to clients and it so very pleasing that my colleagues are appreciated for doing so. Best wishes for the future.
5/5
View AgentsBrilliant, tireless efforts right up to completion.
Alison and Loraine were brilliant, we had an offer on the house quite quickly but they really came into their own when it came or exchanging and completing. Our buyers were not very reponsive but Alison and Loraine were able to chase them up for answers and could be counted on to keep us in the loop when our solicitor was tied up elsewhere. Massive thanks to them both.
5/5
View AgentsExcellent Service
Dawsons provided excellent service throughout what became (through no fault of Dawsons) a somewhat protracted process. Alison kept us up-to-date throughout and never shied away from giving us the the awkward news, We felt in safe hands.
5/5
View AgentsAmazing Professional Service
Thank you so much Julie Lawry and your team Corey, and Nicola. Your approach is totally professional and you kept me informed at all times. You did exactly what I wanted and I would not hesitate to recommend you to other sellers and would certainly use you again in the future.
5/5
View AgentsExcellent Very Professional
Julie came out to value our property prior to auction,she was very friendly,knowledgeable and very professional,talked the different stages of going through auction and promptly got a price we couldn't have dreamed off prior to Auction.I thoroughly recommended Julie and her team if you ever need help in selling your property.
Hi Kerry Thank you so much for the kind review it is most appreciated. We wish you all the very best for the future. Kind regards Julie. Corey and Nicola
4/5
View AgentsCharming high street agent with superb local area knowledge
I first contacted Dawsons on Walter Road by telephone and discussed my house move dream. Alison was quick to ascertain the necessities from me e.g. how much my new house will be, will a chain be involved, how much I can borrow and as a result the amount that I need to sell my house for to afford to make the move and finally how long until I am ready to move out of the property. A day or two later and Alison came round to the property and conducted a very thorough valuation. Everything I had previously thought that should be included in the selling brochure was asked & noted, as well as selling points on the house that I had missed! Whilst taking marketing photos, Alison made effort to ensure they were going to come out as professional as possible to capture my home in its best light. This included the relocation of objects, the adjustment of curtains, plumping of cushions etc. After a couple of days my house was live on as popular online selling platforms as well as on the high street and on the same day I was called to agree times for viewings. I felt confidence in my house selling due what was clearly good marketing of the property. Dawsons were willing to work around me to arrange viewings at appropriate times due to the fact I was working from home and needed the peace and quiet during heightened periods of work activity. One thing that stood out for me was the speed of the offer agreement. After only 5 days of marketing the house the first offer came in and I was immediately telephoned. Alison then proceeded to negotiate with the potential buyer on my behalf to secure the amount that I needed to buy my dream home and I was incredibly pleased with the amount that was agreed. The after sales service was okay but my relatively small chain did seem to cause more hassle than it should have but this was mostly a fault on a lack of communication between solicitors and communication from my buyer. Dawsons were quick to chase each side for updates on my request but certain things were missed e.g. my buyers rental notice and their upcoming long term holiday but I also appreciate that it is not always possible to obtain this key information from potential buyers if they are not very forthcoming and in this instance very shy. Overall I have had a great experience with Dawsons and I would highly recommend anyone to avoid the new wave of online agents and walk through the door to a hassle free service owing to highly knowledgeable and dedicated staff with years of experience in the field, all provided at a competitive market fee with no hidden extras to report. Thanks all. Luke Farmer
5/5
View AgentsThank You
Before Julie and her team at Dawsons took over the management of our property to go into their auction we had been having a nightmare of a time for nigh on two years. Not only in they came with whirlwind speed but with great efficiency ;so much so all we had to do was sit back and literally do nothing ,they did it all, yippee !! and before we knew it , the property was sold, our nightmare was over; and now we have a future again. Well done Dawsons. Thank you for giving us our life back
5/5
View AgentsSelling House
Andrea came to valuate our property on Saturday 08.07.17, giving my husband & I an idea of if we would be in a position to sell. Andrea said she had a buyer in mind & would contact them to see if they would like to view the property. On Monday 10.07.17, we agreed a 72 hour contract, allowing the buyer to view the property & a viewing was booked for Wednesday 12.07.17 at 10.45am. James accompanied the buyer at 10.40am & by 12.15pm on the same day, James was calling us with an offer. By the end of business on Wednesday 12.07.17, we had accepted an offer. My husband & I cannot express how much we appreciated Andrea's time on the Saturday & how honest she was with us. She made things clear & concise. We are extremely pleased that Andrea's gut instinct was right & the buyer she had in mind placed an offer as expected & we have accepted it. On the day of the viewing, James was very polite to myself & the buyer. He escorted the buyer around the property, answering any questions the buyer had. At the end of the viewing James fed back to me the buyers thoughts & said he would be in touch. When James called an hour & 30 minutes later, he was extremely pleased to advise of the buyers offer. We negotiated throughout the day & by close of business (on the same day) we had come to an agreed price & term. From start to finish, Andrea & James were nothing but polite & helpful. My husband & I would recommend this team to friends, family & colleagues. Thank you very much Andrea, James & Dawsons.
Thank you very much so appreciated.
5/5
View AgentsHighly Professional
Dawsons in Morriston have extremely professional from the first moment we started dealing with them. They're knowledgeable, efficient and live up to all the promises that they make. Not only did they find us a buyer within days of listing our property they've been hugely helpful with our purchase. Whenever a call is needed to them they answer promptly, are always courteous and make sure they follow through with their actions. I can highly recommend Tracy and her team at Dawsons Morriston.
Thank you Simon it's been a difficult one but at least with updates given to all parties at all times that has been made it so less stressful. So pleased all coming together and we are on the home stretch!
4/5
View AgentsGood, professional service
We found the staff at the Dawson's Morriston branch to be very professional, helpful and polite. Nothing was ever too much trouble and we feel they worked hard on our behalf to sell our house. The valuation was very fair and we were impressed by our property advert on the website. The staff in the office were always very obliging and on the rare occasion we were unable to get through by phone, it was due to a high number of calls. If we left a message, Dawsons staff would always respond promptly. We received a good professional service from all the staff in the Morriston branch whom dealt with selling our property & answered our queries, in particular we are very grateful to Associate Tracy Sturgess, Office Manager Andrea Devoy who always passed on our messages, Caroline Mountfield and all the other negotiator/sales assistant staff who were all very friendly and helpful. (Natasha, Rochelle). The only negative comment we feel we can add is that we would like potential buyers to be vetted a bit more carefully before offers are submitted, as our first buyer unfortunately dropped out, causing delays to ourselves and to the vendors of the property we are buying. We were both very impressed by the Dawson's website and feel that the addition of floor plans would help prospective buyers. We note that Dawson's staff across the region are actively involved in a lot of fundraising activities which is really good to see & it would be nice to see other Estate Agents following this example. Overall we were impressed by the service offered by the Dawson's Morriston team and we would definitely recommend them to friends, family and colleagues (as I have done so already.)
Thank you for your kind comments. As we had discussed with you at your initial market appraisal, we are a very proactive and are always keen to keep the Dawsons name at the forefront of potential clients' minds hence our fundraising activities. The Morriston team worked thoroughly hard to ensure your property was marketed to it's best potential in order to create the viewings which in hand brought the offer's in. Again thank you for using Dawsons and sharing your kind words of praise towards the staff.
5/5
View AgentsExcellent service
I am very happy with the services provided first by Alison in Dawson's Sketty, and then Julie from the Auction Department. Professional, courteous, informative and friendly service. I could not have asked for more.
Dear Lynne many thanks for your lovely review it is most appreciated.. Kind regards Julie
5/5
View AgentsProfessional service.
Would be happy to recommend the Morriston branch of Dawsons. From initial valuation by Andrea, to viewings by Natasha and negotiations and managing the sale by Tracy, we were kept informed throughout and any concerns were dealt with promptly.. We were dealt with in a friendly yet professional manner and were confident we had made the right choice in estate agent.
Thank you both it was pleasure to deal with you and wish you the very best for the future.
5/5
View AgentsSale of Newton property
Dawsons Mumbles have been fantastic throughout the sale of our property. An exceptional service and would recommend them to anyone selling a house as they have a friendly reliable team who keep you informed throughout the whole process. Our house was also sold very quickly. A big thank you to Andrea and the rest of the team.
Thank you for your kind word, Should you require any assistant in the future please dont hesitate to give us a call,
4/5
View AgentsSale of Marina Apartment
We sold our apartment via Dawsons. Initially Lisa marketed the property and following the receipt of an offer on the property a few months later, the sale was managed by Viv Jones. Whilst the sale took longer than expected,with delays from various Authroities and management Companies, I found both Lisa & Viv very patient and helpful. They managed the sale efficiently, keeping me informed of all developments and giving matters a helping push when necessary. I was very pleased with the service offered by Dawsons.
Thank you Alan for taking the time to leave a review and were happy with the service that Dawsons Marina Branch provided. We were happy to assist with the progressing of the sale and completion of the apartment. Many thanks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
148 reviews from sellers across eight offices, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.