Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIts the first time I have used Coopers to buy a property. I am dealing with Luca Beltrami. He is very professional, friendly and helpful. He takes time to inform and update me with the progress.Early days yet, but so far I'm really happy with their servicePositiveResponsiveness
Meena · 25 August 2021 · Coopers Residential Ruislip
Agent replied
Dear Meena, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI have dealt with Coopers on several occasions over the years - hence why I went back there this time to sell my property. My main contact was Luca who was always very professional and friendly too. He always kept me up to date and returned calls when he said he would.
I would recommend them.PositiveResponsiveness
Chris · 25 August 2021 · Coopers Residential West Drayton
Agent replied
Dear Chris, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleHouse hunting is such a dreadful experience but Coopers turns it to such enjoyment. And, Luca the agent, I must say he was a bit cool at the beginning but purely my wrong impression. He was so helpful once the engine started even he was on holiday that his colleague, Dan, shifted in smoothly. Thanks.PositiveProfessionalism
K · 25 August 2021 · Coopers Residential Ruislip
Agent replied
Hi, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleLuca and his team did a great job for us during the viewing and offer process for our next home. Luca has been very proactive and responsive from the very first email. Even though he had annual leaves, the process went with a very fast speed. Luca also kept us informed regarding other opportunities on the market which was definitely appreciated. Apologize for missing a number of calls from Luca due to our work. We are very happy with the service we have received.PositiveResponsiveness, Quality, Professionalism, Value
Song · 25 August 2021 · Coopers Residential Ruislip Manor
Agent replied
Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleOur rental apartment has been with Coopers for 8 years and Ryan Coleman has been our main point of contact. More and more governmental rules and therefore costs keep coming in. I don't want to be actively involved as a landlord as I live in France. So I am pleased to be able to say that Ryan provides me with all the necessary information to make a decision. He's professional and courteous and responds quickly when I feel there's a problem.PositiveResponsiveness, Professionalism
Mike · 25 August 2021 · Coopers Residential Ruislip
Agent replied
Dear Mike, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleWe recently exchanged on a property sold by Coopers and we were really happy with the service. Interactions are quick and easy and communication is great - being first time buyers we were unsure of the process and Luca took us through everything and kept in touch throughout to make sure things were moving along and all parties were happy with progress.PositiveResponsiveness, Professionalism, Value
Jenny · 25 August 2021 · Coopers Residential Ruislip
Agent replied
Dear Jenny, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
FacebookI was a client for over 6 years my rental property was destroyed in an arson attack I was offered temporary emergency accommodation but no attempt was made to find me a new property the lettings manager told me that as my circumstances had changed and I was now clinically vulnerable it would be 'difficult ' to find a landlord to accept me as my income was now from the government I had to fight for my deposit to be refunded this took over 2 months. this company have neglected their duty of care to a vulnerable long standing client they never return calls and just send a generic reply to emails if you are looking for a responsive professional company these people are not for you
Ged · 12 August 2021 · Coopers Residential Ruislip
Agent replied · 30 September 2023
Olá, como você está? É um prazer conhecê-lo aqui. Eu apreciarei ser seu amigo. Se você não se importa, por favor me envie um pedido de amizade.
★★★★★ 4/5
GoogleI have worked with few agents from Coopers but the best interaction i had with Matthew Williams, who is the most patient man in the world. Thank you.
Silvia · 8 August 2021 · Coopers Residential Ruislip
Agent replied
Hi Silvia, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 4/5
GoogleLuca was very helpful from arranging viewings to under offer stage..i would recomend his service
Prayash · 1 August 2021 · Coopers Residential Ruislip
Agent replied
Dear Prayash, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleVery friendly staff, lovely independent Property Agents. I fully recommend using them. Rob is extremely kind. It is rare to find such friendly staff these days. Thank you for helping us find a property.
Lainy · 1 August 2021 · Coopers Residential Hillingdon (109 Hillingdon Hill)
★★★★★ 5/5
GoogleRating only, no written review.
Bhesh · 30 July 2021 · Coopers Residential West Drayton
★★★★★ 5/5
GoogleThank you Dan & Luca, you've been great & so helpful through the whole process :)
Amy · 30 July 2021 · Coopers Residential West Drayton
Agent replied
Dear Amy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan & Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleFound Coopers to be 100% on point and they got the sale for me. Really happy with them
JKA · 30 July 2021 · Coopers Residential West Drayton
Agent replied · 30 July 2023
Dear Jamil, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleIn the process of buying a house through Coopers Ruslip, Luca has been extremely helpful and responsive
Kaanushan · 30 July 2021 · Coopers Residential West Drayton
Agent replied · 30 July 2023
Dear Kaanu, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.
Freya · 30 July 2021 · Coopers Residential West Drayton
Agent replied · 30 July 2023
Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleSelling a property during the pandemic wasn't easy but Luca & his colleagues were supportive and always on hand to answer any queries.
Although it took a while to get our buyer (we lost a couple of buyers, one due to cladding certificate issues on their flat & another lost his job due to Covid!)
Coopers persevered and we are happy to say contracts exchanged without much delay due to the Solicitors workload & stamp duty deadlines.
P · 30 July 2021 · Coopers Residential West Drayton
Agent replied
Dear Pam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThank you so much Coopers team in Ruislip Manor, especially Luca who show us our new property and importantly negotiate the buying price for us during this very demand market. I personally seen the professionalism and answer my question without any hesitations. Even though we kept missing each other on the phone calls, he was very responsive and swiftly response to my voice message. This is our starting journey to purchase our new property, I have no doubt Luca and his team will support and take us to complete this purchase. I will definitely recommend Coopers Ruislip Manor team for your loving home purchase.
Lingham · 30 July 2021 · Coopers Residential West Drayton
Agent replied · 30 July 2023
Dear Lingham, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI have just sold my property through Coopers. I can honestly say that the team are amazing. In particular, Nicola has been extremely attentive throughout the whole process and is definitely 'Estate Agent Extraordinaire'!! She has always kept me completely up to date with proceedings and made me feel confident in her expertise that the deal would be done! Ollie, Dan and Luca have been great too - this whole team really pull out all the stops to make it happen. Coopers in Ruislip Manor are the benchmark to beat!
Margaret · 30 July 2021 · Coopers Residential West Drayton
Agent replied
Dear Margaret, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThank you Dan & Luca, you've been great & so helpful through the whole process :)
Amy · 29 July 2021 · Coopers Residential Ruislip
Agent replied
Dear Amy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan & Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleVery professional & helpful.
House purchase just completed an excellent service.Luca Beltrami provided an excellent and professional service. Would highly recommend!!
Martin · 29 July 2021 · Coopers Residential Ruislip Manor
Agent replied
Dear Martin, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.
Freya · 29 July 2021 · Coopers Residential Ruislip Manor
Agent replied · 29 July 2023
Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleSelling a property during the pandemic wasn't easy but Luca & his colleagues were supportive and always on hand to answer any queries.
Although it took a while to get our buyer (we lost a couple of buyers, one due to cladding certificate issues on their flat & another lost his job due to Covid!)
Coopers persevered and we are happy to say contracts exchanged without much delay due to the Solicitors workload & stamp duty deadlines.
P · 29 July 2021 · Coopers Residential Ruislip
Agent replied
Dear Pam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThank you so much Coopers team in Ruislip Manor, especially Luca who show us our new property and importantly negotiate the buying price for us during this very demand market. I personally seen the professionalism and answer my question without any hesitations. Even though we kept missing each other on the phone calls, he was very responsive and swiftly response to my voice message. This is our starting journey to purchase our new property, I have no doubt Luca and his team will support and take us to complete this purchase. I will definitely recommend Coopers Ruislip Manor team for your loving home purchase.
Lingham · 29 July 2021 · Coopers Residential Ruislip
Agent replied · 29 July 2023
Dear Lingham, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI have just sold my property through Coopers. I can honestly say that the team are amazing. In particular, Nicola has been extremely attentive throughout the whole process and is definitely 'Estate Agent Extraordinaire'!! She has always kept me completely up to date with proceedings and made me feel confident in her expertise that the deal would be done! Ollie, Dan and Luca have been great too - this whole team really pull out all the stops to make it happen. Coopers in Ruislip Manor are the benchmark to beat!
Margaret · 29 July 2021 · Coopers Residential Ruislip
Agent replied
Dear Margaret, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
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