Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,449 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,449 reviews on four platforms, rated 4.8 out of 5 overall.
2,296
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2014. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThanks to Coopers Residential , Uxbridge. Ms Honor is cooperative, helpful and kind . We are grateful to you.
Hi Tawma, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Honor at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRating only, no written review.
Hi, thanks so much for taking the time to leave us 5 star review, it's great to see that our Team at the Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRussell and his team have moved heaven and earth to get the job done. Coopers are the ones you can trust…
Hi Jevon, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell and his Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI have been extremely happy with the very professional and friendly service offered by Katie to finalised my renewal . Thanks
Hi Mahoor, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI thought that Coopers in Ickenham were thoroughly professional through the whole selling experience. Amber in particular was diligent in the way she went about her work, all the way through to completion and I can’t thank her enough for her help!
Hi Daniel, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleWe had a viewing with coopers on Saturday with someone called Ben, he lacked professionalism and communication skills and unfortunately came across rude. I would recommend him to have some training before dealing with clients.
Thank you for your feedback. We have searched our database and cannot trace your name, unfortunately we do experience some fake google reviews, so we would be grateful if you could provide your contact number and address to allow us to respond fully.
5/5
GoogleRating only, no written review.
Hi Sumedha, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Honor at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGeorgia was friendly and informative. Looking forward to working with Coopers ✨
Hi Dez, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Georgia at our Uxbridge Office is doing such a good job for you. Thanks again, Coopers Estate Agents
5/5
GoogleExcellent service from Kayleigh and Aaron . would recommend to anyone selling or buying property in Uxbridge . Thanks team for all your help
Hi Paul, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Kayleigh & Aaron at our Uxbridge office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe are new to renting properties and Honor assisted us to find a very nice house for us! She was very professional, attentive and helpful.
Hi Renu, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Honor at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGeorgia conducted our viewing and was such a joy! Super knowledgeable and really helpful - would defo recommend her and will continue to work with her to find our next home :)
Hi Karima, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Georgia at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThank you to Greg at Coopers. Our house sale was trouble free.
Hi Michael, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe bought a house through Coopers and Greg Brayley was fantastic. Great communication throughout, he is a genuinely helpful and friendly guy. I would not hesitate in recommending him or Coopers to any friends or family looking to move.
Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWith the help of Greg and his team we recently completed on the purchase of our property. Even though the circumstances were a little challenging, Greg and his team remained calm and were extremely proactive and professional when handling the purchase. It has also been a pleasure working with Ben and Alfie who are also extremely well-versed in the job they do. Thank you once again, and we would highly recommend Greg and his team at the Ruislip Manor Coopers branch.
Hi Dhrupal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and his Team at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAmber from Coopers was always calm and cheerful whenever I spoke to her. Nothing was too much trouble.
Hi Philip, thanks so much for taking the time to leave us 5 star review, it's great to hear that Amber at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI have been dealing with Coopers Residential now for over 10 years. Throughout this period their work as my letting agent has been professional, courteous and efficient, and I would have no hesitation in recommending them as lettings agents to fellow landlords. In particular I would like to thank Guido Pani Jayde Ingram Jack Billings, George Payne, Javier Mato and Katie Kaill for all thier recent diligent work on my property portfolio. A great team who get it done!
Hi Neil, thanks so much for taking the time to leave us such a detailed 5 star review, it's great to hear that our Property Rental Team did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThank you to Greg at Coopers. Our house sale was trouble free.
Hi Michael, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe bought a house through Coopers and Greg Brayley was fantastic. Great communication throughout, he is a genuinely helpful and friendly guy. I would not hesitate in recommending him or Coopers to any friends or family looking to move.
Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWith the help of Greg and his team we recently completed on the purchase of our property. Even though the circumstances were a little challenging, Greg and his team remained calm and were extremely proactive and professional when handling the purchase. It has also been a pleasure working with Ben and Alfie who are also extremely well-versed in the job they do. Thank you once again, and we would highly recommend Greg and his team at the Ruislip Manor Coopers branch.
Hi Dhrupal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and his Team at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGeorgia shiwed me a property in Uxbridge. I found her friendly, polite and very helpful
Hi Christine, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Georgia at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleWe just started a tenancy with coopers as the letting agent. Unfortunately not the best experience. Although staff were initially nice they did not provide accurate information on the property adding stress to the relocation. There were missing keys and misinformation which made it near impossible to move in after agreeing to the tenancy. The property was of a poor standard of cleanliness even though we were assured to enter a properly cleaned to a professional standard. Although followed up with the last point, no action has been taken. The landlord is separate to the agency and there is clearly no communication between them before or during the process of starting a tenancy . Overall a very poor experience where we felt disregarded for and of low value.
5/5
GoogleI found a flat to rent in Uxbridge through Coopers estate agents and Ms. Honor Peters was really helpful and reassuring all through out the process. Any queries I would have, there is always a prompt answer from her. Because of her guidance and support, my move to this flat last week was really smooth and I'm really settling well . And up to this point , she is still wishing me well and providing me the necessary info needed. Jack also showed me around with patience on the day of viewing. I would recommend Coopers Residential-Uxbridge estate agents to manage your property. I was completely impressed with their professionalism and customer service.
Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Honor and Jack at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleSuperb from the first to the last in what became a slightly complicated house move. Was impressed with the professional and personal approach when we were deciding which estate agent to go with. And then Ben managed the process superbly from viewings to offer, sale and completion. Always easy to contact and managed communications well between us and our buyers. Thanks Ben and all the team at Coopers.
Hi Simon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben and the Team at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie has been very proactive with the renewal of our tenancy agreement getting our and the tenants agreement of the rent and putting everything in place. Excellent service
Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.
