Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMs Katie Kaill’s professionalism is outstanding. She is knowledgeable and trustworthy. She is always available to answer questions and keeps me updated every step of the way. I now feel completely confident that my property is in good hands.
Clare · 10 November 2025 · Coopers Residential Hillingdon (27-29 Swakeleys Road)
Agent replied · 12 November 2025
Hi Clare, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI had a great experience working with Katie from Coopers. They were very helpful, professional, and responsive throughout the renewal process, making everything smooth and straightforward. I really appreciated their clear communication and support, highly recommended!
Anas · 10 November 2025 · Coopers Residential Hillingdon (27-29 Swakeleys Road)
Agent replied · 12 November 2025
Hi Anas, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleVery good customer service from Katie Kaill when dealing with our tenancy renewal. Good communication & kept us informed of the progress. Thank you very much.
Simon · 10 November 2025 · Coopers Residential Hillingdon (27-29 Swakeleys Road)
Agent replied · 12 November 2025
Hi Simon, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleRussell was brilliant all through the process and would highly recommend him! Dealt with queries and issues swiftly throughout and was a pleasure to deal with.
Tony · 10 November 2025 · Coopers Residential Hillingdon (27-29 Swakeleys Road)
Agent replied · 12 November 2025
Hi Tony, thanks so much for taking the time to leave us 5 star review, it's great to see that Tony at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 1/5
TrustpilotPinner Branch Very Poor
Keep well away from this agent in Pinner as they offer a very poor service when you try to sell your property
Graham · 5 November 2025 · Coopers Residential West Drayton
★★★★★ 5/5
GoogleRating only, no written review.
Prateek · 1 November 2025 · Coopers Residential Ruislip Manor
Agent replied · 31 December 2025
Hi Prateek, thanks so much for taking the time to leave us a 5 star review, it's great to see that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleService is always excellent
Have used Coopers for over 20 years to manage 2 rental properties
Thanks to Katie for most recent renewal
Frederick · 29 October 2025 · Coopers Residential Hillingdon (27-29 Swakeleys Road)
Agent replied · 12 November 2025
Hi Frederick, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham Office has done such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAmazing service from Coopers
Peter · 29 October 2025 · Coopers Residential Hillingdon (27-29 Swakeleys Road)
Agent replied · 9 November 2024
Hi Peter, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAlfie is a super star . Well done mate
Lyon · 20 October 2025 · Coopers Residential Ruislip
Agent replied · 20 March 2026
Hi Lyon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 4/5
GoogleRating only, no written review.
Stephen · 20 October 2025 · Coopers Residential Ruislip
Agent replied · 20 March 2026
Hi Stephen, thanks so much for taking the time to leave us a 5 star review, it's great to see that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAppreciate Coopers staff’s support in my property search. Alfie-Nico is very friendly and helpful in supporting the viewing, answering questions as far as he could. A cheerful guy who performed his job professionally.
Christine · 20 October 2025 · Coopers Residential Ruislip
Agent replied · 20 March 2026
Hi Christine, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAlfie was great. Very friendly and provided good information about the seller and the house
Philip · 20 October 2025 · Coopers Residential Ruislip
Agent replied · 20 March 2026
Hi Philip, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Prateek · 20 October 2025 · Coopers Residential Ruislip
Agent replied · 20 March 2026
Hi Prateek, thanks so much for taking the time to leave us a 5 star review, it's great to see that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAlfie was great. Very friendly and provided good information about the seller and the house
Philip · 18 October 2025 · Coopers Residential West Drayton
Agent replied · 16 January 2026
Hi Philip, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Prateek · 18 October 2025 · Coopers Residential West Drayton
Agent replied · 16 January 2026
Hi Prateek, thanks so much for taking the time to leave us a 5 star review, it's great to see that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 1/5
GoogleOur experience with this company was God awful. If Google allowed a less than 1 Star rating this is what they'd get. We identified a property that looked promising to rent. To 'secure the property' Cool Cribs demanded a £300 deposit. We were initially told the landlord wanted 6 months of rent in advance, which we managed to get reduced with the use of a guarantor. Our main gripe is the landlord's identity was kept from us. As in, the landlord field was left blank even in documents that we were expected to sign. It was only at the last moment that we saw who the landlord is and after some basic research realised, we had no choice but to withdraw our offer. The landlord features in a very negative BBC documentary and damning Guardian articles, one headline is 'Landlord must hand back £70,000 in rent for letting substandard flat'.
When we politely asked Albert from 'Cool Cribs' to return our deposit, he flat out refused and claimed 'our actions are in line with the statutory provisions and industry best practice'.
We recommend you find out who the landlord is before giving these guys any money, because they sure as hell won't refund you anything. Google the landlord and if you're happy with the results, then proceed. If you're not happy, you've saved yourself a chunk of money and a lot of stress. They are not interested in customer satisfaction, just making a 'quick buck'.
Louis · 16 October 2025 · Coopers Residential Ruislip Manor
★★★★★ 5/5
TrustpilotGreate experience with coopers Uxbridge…
Greate experience with coopers Uxbridge special thanks to Cherelle and Abbie for helping us with patience and quick response thank you excellent service.
ZAR · 16 October 2025 · Coopers Residential West Drayton
★★★★★ 5/5
GoogleRating only, no written review.
Pratyush · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 13 October 2026
Hi Pratyush, thanks so much for taking the time to leave us a 5 star review, it's great to see that our Ruislip Manor Office has done such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleExcellent viewing conducted by Alfie 👍 …
Charlie · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 13 October 2026
Hi Charlie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleI’ve had a great experience dealing with Alfie so far. He communicates promptly and has been approachable and professional. Excellent service!
Sian · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 13 October 2026
Hi Sian, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAlfie was very friendly and helpful at our viewing, and prompt with his email responses.
Yash · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 13 October 2026
Hi Yash, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAlfie was very prompt and professional at all viewings, communication was clear and concise, extremely helpful! Thank you Alfie
Emily · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 13 October 2026
Hi Emily, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleAlfie at Coopers Ruislip Manor has been amazing. We had a very long sale completition and he has kept us informed every step of the way. He has been so patient and been in contact with us nearly every day to push the sale through, I can’t praise him enough. Thank you Alfie for sticking with us through this complicated sale 10 out of 10.
NEIL · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 13 October 2026
Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
★★★★★ 5/5
GoogleThanks the team at Coopers for helping us complete the sale of our home, especially Ben. He was responsive, helped overcome challenges and kept on top of the sale throughout the process. We would happily use Coopers again in future.
Jamil · 13 October 2025 · Coopers Residential Ruislip Manor
Agent replied · 20 June 2024
Hi Jamil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
