Trusted Agent profile
★★★★★
584 reviews across 9 offices and 3 platforms
Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.
511
Reviews on Google
All 9 offices
27
Reviews on Facebook
Business-wide
46
Reviews on Trustpilot
Business-wide
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Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLovely review from one of our vendors Thank you so much! You, and all the team, have been amazing, sticking with this through all the challenges! We are delighted with the outcome, and very impressed with your efforts throughout. All the best, Katherine
Many thanks for your kind review from all the Sales team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GoogleI recently worked with Chris Thomas and highly recommend him. His patience and expertise made the process smooth and stress-free. As a qualified surveyor, Chris provided invaluable insights into evaluating properties and navigating the market. Above all else I felt like he was honest and trustworthy.
Thank you so much for your kind review. It is a pleasure working with you currently and hope we can do more business together going forward. Any time you need anything, feel free to pick up the phone, from all the team at Clee Tompkinson Francis Estate Agents and property auctioneers Swansea
5/5
GoogleI recently had the pleasure of working with Clee Tompkinson and Francis for my home purchase, and I am thrilled with the exceptional service I received. I want to give a special thanks to Chris for his outstanding support throughout the entire process. Chris was incredibly knowledgeable, patient, and responsive to all my questions and concerns. His expertise and dedication made the home buying experience smooth and stress-free. From the initial viewing to receiving the keys, Chris was there every step of the way, providing valuable guidance and assistance. I highly recommend Clee Tompkinson and Francis, especially Chris, to anyone looking to buy or sell a home. Their professionalism and commitment to their clients are truly commendable. Thank you, Chris, for making my home buying journey a success!
Many thanks for your kind review. It was a pleasure working with you and our client ensuring a swift and efficient transaction. We wish you and the family all the happiness in your new home. From all the team at Clee Tompkinson Francis Estate Agents and property auctioneers Swansea.
1/5
TrustpilotDreadful Morriston branch
Dreadful Morriston branch. Sharp practice. Continued viewings on a house after we agreed an offer without informing us. Allowed us to drive 5 hours each way for a second viewing to resolve a boundary issue. They did not follow up on this viewing but then accepted a new offer from another party and then asked us to increase our offer behind the back of the new person. Avoid.
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we wish you the very best for the future.
5/5
GoogleGreat staff, especially Lis, our letting agent. Super efficient.
5/5
GoogleMy recommendation and feedback for Clee’s Port Talbot could not be high enough. I had a difficult sale due to probate problems and buyers trying to renegotiate. Through out the process the team was excellent. Very fast with photos, launching the property. Lots of viewings and kept me informed throughout. Very professional service and so tenacious with chasing buys. I had excellent service and excellent value for money.
Thank you Suzanne for your lovely review
3/5
TrustpilotCurrently on with this agent
Currently on with this agent. Very little communication from them. Always seem to be chasing them to confirm appointments and zero feedback from viewings. On the plus side, agent always on time and positive.
Apologies for the delay, we have only now started using this platform. Really appreciate you taking the time to make a review. Great feedback which will enable us to make improvements.
1/5
TrustpilotAppointed Clee & Tompkinson Francis …
Appointed Clee & Tompkinson Francis (Crickhowell) to represent us in land compensation regarding the A465 Heads of the Valley road scheme several years ago. When we enquired about progress it appeared they had lost our application ( we still had letter as proof it had been submitted) so they asked to resubmit the paperwork which we did back 12 months they acknowledged receipt. A year has passed and still no communication from Clee & Tompkinson, so decided it was time to get an update on progress, they have not responded to e-mails or to the online query form to contact us regarding the progress. Poor communication (well actually none), fe up of chasing them. We have now appointed a new agent to represent us and he has done more in 2 weeks that Clee & Thompkinson has done in year (not hard really) If they are representing you in a land compensation claim you might want to think about appointing someone else
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
1/5
GoogleDear Clee, I am sending this mail in relation to the property you have listed 10 cwmphil road SA9 1DE. I live at 6 school road, sa91eq. recently the James won an easement of access in court. I want to inform you of key facts for full disclosure for any potential buyers, as I don't feel you will be giving full disclosure. Like you didn't when I bought my home from you. The access has been in dispute for over 20 years and will continue to be disputed. Also I am erecting gates at the bottom boundary of my property, also the gate at the entry of my property will need to be closed when not is use, and will be a locked gate. The residents of 10 cwmphil road will be given a key. I also have no legal obligation to upkeep that land. Also to prevent 10 cwmphil road from dry turning on my land, I will be erecting a security post that only 4 and 5 school road will have a key for there access. You are required by law to make any potential buyers awear of these facts. I am in my legal right to carry out this work and it will be carried out shortly. If you fail to make any potential buyers awear of these facts, I will be going to your regulatory bodies. And prompting any new buyer to take action against you. I will also be sending this email to Clee director and posting it online. Mark boundford
5/5
TrustpilotGreat company
Great company. I had my house for sale with another estate agent for 9 months with very little success. I then went to Clee in Morrisons. My house went on the market on a Friday and received a full asking price offer 5 days later. . Darlene was amazing at keeping me updated and chasing things through. Would highly recommend
Apologies for the delay as we have only started using this platform. Really appreciate your kind review, we hope you are doing well, from all the team at Clee Tompkinson Francis.
1/5
Googlemy daughter used clee to sell her last house, she just rang the morriston office to ask them to sell her current house due to a break up but was told they don't sell houses for people getting a divorce, wow what a way to carry on in a business
Many thanks Creighton for your review. The review has been placed with our Swansea Branch. Apologies to hear of an issue. We unfortunately don't provide Estate agency valuations for divorce but can if course offer an RICS valuation for Matrimonial purposes. Kind Regards the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GoogleI called Clee Tomkinson and Francis this morning and spoke to Nathan. I'm an investor looking with quite a specific criteria and having explained this to Nathan he understood the requirements and was patient in listening to me when I explained what I'm looking for. He was very knowledgeable and energetic, and I'm very much looking forward to building a professional relationship with him and Clee Tomkinson and Francis whilst searching for investment properties in the Swansea area.
Thank you so much Adam for your kind review. It's great to here Nathan provided a good service. We would look forward to assisting you with any property needs. Thank you from all the Sales team at Clee Tompkinson Francis Estate Agents Swansea.
1/5
GooglePoor experience
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi Rhys, Thank you very much for your 5 star review! We really appreciate your feedback & if you have any future queries feel free to call office on 01639 646 926.
5/5
GoogleClees have been excellent in keeping me in the loop with the progress of my house purchase, been very helpful throughout the whole process. Highly recommend the whole team.
Hi Taylor, Thank you very much for your feedback. We can't wait to see your renovation progress. Keep in touch & if you are looking for any more properties, let us know - All the best, from all of us at Clee's Neath!
5/5
GoogleBought our first house through CTF, Tracey was our agent and she was brilliant from start to finish. Tracey went the extra mile to ensure we were kept up to date with process. Tracey and the rest of the team were very easy to work with, not …
Thank you so much for your feedback Amy :) Good luck in your new home!
5/5
GoogleVery friendly, helpful and efficient. We were able to call them, with our enquiries and always had a positive response. They made us feel very welcome. I highly recommend them.
5/5
GoogleFrom start to finish the ladies in the office have bent over backward for us, answering all questions and dealing with all demands, everything was done efficiently, professionally and promptly and they achieved a 3 month turn over for us. we are so thrilled and cannot recommend the Llandeilo office enough you won’t be disappointed 😊😊😊 …
5/5
GoogleDealt with various branches of Clee across South Wales for viewings, all very friendly and helpful, but really appreciated Mick from the Llandovery branch. Very friendly, willing to help and answer questions, and also very patient. A great example of what you'd expect from an estate agent. :)
5/5
GoogleVery helpful thank you
5/5
GoogleClee’s have been great with helping me buy my first property. They have been nothing but helpful and also very quick and efficient. I dealt with Jeian from the Llandovery branch and she has been ready to answer any questions I’ve had. She’s also been in contact regularly and kept me up to date throughout the process. She’s explained what I’ve needed to do and when the next steps were happening. She’s put me at ease and made buying my first house easy and a very enjoyable experience. I would definitely recommend and the little welcome gift from Clee’s for moving into my house was a wonderful little touch as well.
5/5
GoogleI have my property managed through Clee and they are always more than happy to get things that I ask about sorted out and fixed.
5/5
GoogleI honestly couldn't thank the ladies in the office enough. They were really helpful every step of the way, even when I was nagging everyday for an update. As a first time buyer they were extremely clear on what was happening and what the next steps were.
Thank you very much it was a pleasure to deal with you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.
The nine Clee Tompkinson and Francis offices, by town:
