Every review we hold for the Swansea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChris and the team at Clees Morriston has provided a highly professional and efficient service throughout the sale of our house. This is one of many sales Chris has successfully handled for us, which is exactly why we continue to return to Clees. Communication was clear and timely, and the entire process was managed smoothly from start to finish. We would not hesitate to recommend them to anyone seeking a reliable and knowledgeable estate agent.
Fay · 16 March 2026
Agent replied · 12 June 2024
Thank you Fay for your lovely review of our service, it was our pleasure to assist you with your move. We hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotGreat service
My sister and I had a very good experience with CTF. Problems came up along the way, not least a fire at the property which seriously held things up. However Chris and his team were extremely helpful and reliable at all times. All queries , no matter how small were attended too either by phone or email promptly.The many viewings were always conducted in a friendly and professional manner. I can honestly say that I was totally satisfied with the service provided and would recommend the Walter Rd branch of CTF to anyone.
Mrs · 16 February 2025
Agent replied · 25 December 2025
Thank you for these kind words and review, it really was a pleasure working with you both. We wish you both the very best for the future from all the sales team at Clee Tompkinson Francis Estate Agents Swansea.
★★★★★ 5/5
GoogleI have to say the sales team in Clee Estate Agent Morriston were an absolutely incredible professional team. What a pleasure it was to have them sell our property for us with no issues or complaints from start to finish. We were kept updated throughout the process giving us their professional guidance and advice right up until our house was sold, thank you team Clee.
Kerri · 28 June 2025
Agent replied · 11 August 2025
Thank you so much for your lovely 5 star review. It was our pleasure to assist you with your sale.
★★★★★ 5/5
GoogleMany thanks to Chris & Darlene for their great service. From meeting Chris to the completion of the sale he was extremely helpful and very responsive. They kept us informed every step of the way offering professional advice that we found valuable. Nothing was too much trouble. I would highly recommend this Estate Agent.
Claire · 16 October 2025
Agent replied · 16 April 2026
Thank you so much Claire for your very kind review, it was our pleasure to assist you with your sale and thank you for the positive action you took to achieve a successful sale. A team effort.
★★★★★ 5/5
TrustpilotSurprised to see so many negative…
Surprised to see so many negative reviews. I have recently completed on the sale of one property and purchase of another, with two different branches of Clee - Carmarthen and Pontardawe. I have been surprised and impressed by the level of service from both offices. There has been regular communication, which has been friendly and supportive and an enterprising suggestion led to my purchase of a property which I hadn't even considered. I wouldn't hesitate to use CTF again, or to recommend them.
Vicky · 21 September 2024
Agent replied · 3 June 2026
Thank you so much for your kind review, it was a pleasure working with you and we wish you the very best from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 5/5
TrustpilotVery pleased with the friendly team efficient
I was very pleased with the friendly efficient team, especially Lynne, at the Crickhowell branch of Clee . Nothing was too much trouble for them and their expert advice was of great help. They were instrumental in getting a good price for the property we were selling.
Mr · 4 June 2026
★★★★★ 5/5
GoogleClee were excellent throughout the process of selling our house. From providing a fair and realistic valuation, to allowing us to get the house market ready without pressuring us. Pictures were great and the video walkthrough is a really important feature to minimise the amount of pointless viewings (and pointless cleaning!)- I imagine the conversion rate for Clee viewings is potentially higher than those of other agents due to this. Bookings were always booked in to suit us, and we achieved a timely sale (twice).
Chris is an expert in his field and has been kind enough to consult and provide advice during our search for an onward purchase. I trust his knowledge and expertise and would absolutely use Clee again.
Abbie · 13 May 2024
Agent replied · 12 June 2024
Thank you Abbie for your lovely 5 star review, it was our pleasure to assist you with your move and we hope you are very happy in your new home.
★★★★★ 5/5
GoogleI recently sold my house with Clee, and I can honestly say it was an absolutely fantastic experience from start to finish. The service was completely stress-free, and they kept me updated at every step of the process. The team was incredibly friendly and professional, making the whole experience seamless. I couldn’t have asked for a better service. Highly recommended!
Chris · 12 April 2026
Agent replied · 16 April 2026
Thank you Chris for your 5 star review, it was our pleasure to assist you with your sale.
★★★★★ 5/5
GoogleOur experience of purchasing our first home has been made all the more easier with Clee Estate Agents. They are professional and really helpful. In particular, Jacqueline Blunt has been a massive help! She has kept us updated every step of the way and liaised with the solicitors to get the answers that we need. Very quick to respond to emails too! Without Jacquie the process would have been so much more stressful for us, she really has been a godsend and I would 100% recommend! Thank you so much for all your hard work and support with this Jacquie, it does not go unnoticed!!
Lauren · 17 August 2023
Agent replied · 12 June 2024
Thank you Lauren for your lovely 5 star review, it was our pleasure to assist you with your first purchase. We hope you are very happy in your new home.
★★★★★ 5/5
GoogleOur experience with Clee, Morriston branch was excellent, the service was beyond expectation, Chris, Jaquie and the team ensured our selling and purchasing journey was smooth, professional and efficient. The communication was second to none, with the team often chasing details with solicitors to help us speed up the process and gain clarity when needed. I highly recommend this branch and their highly competent staff for selling or purchasing your properties, in our case it was for both. Extremely satisfied with all aspects. Thank you guys!!
Sarah · 18 July 2023
Agent replied · 12 June 2024
Thank you Sarah for your lovely 5 star review and it is very much appreciated, we were delighted to help you with your sale and hope you are very happy in your amazing new home.
★★★★★ 5/5
TrustpilotGreat company
Great company. I had my house for sale with another estate agent for 9 months with very little success. I then went to Clee in Morrisons. My house went on the market on a Friday and received a full asking price offer 5 days later. . Darlene was amazing at keeping me updated and chasing things through. Would highly recommend
Carolyn · 21 June 2024
Agent replied · 3 June 2026
Apologies for the delay as we have only started using this platform. Really appreciate your kind review, we hope you are doing well, from all the team at Clee Tompkinson Francis.
★★★★★ 5/5
GoogleGreat company. I had my house for sale with another estate agent for 9 months with very little success. I then went with CTK in Morriston. My house went on the market on Friday and I received a full asking price offer 5 days later. Darlene was amazing at keeping my updated and chasing things through. Would highly recommend.
Carolyn · 24 June 2024
Agent replied · 23 August 2024
Thank you so much Carolyn for your lovely review. We are very grateful for you putting your trust in us, it was our pleasure to help you with your sale.
★★★★★ 5/5
GoogleIn the process of purchasing a new home and Chris Clarke has been my point of call since day one of viewing right through to placing my offer which was accepted. He has been fantastic, very knowledgeable, friendly and an absolute pleasure to deal with. Highly recommend Chris 👌 thank you Chris for going above and beyond …
Michelle · 24 June 2024
Agent replied · 23 August 2024
Thank you so much for your 5 star review, we are very pleased you have been happy with our service. We are looking forward to handing over the keys to your new home.
★★★★★ 1/5
TrustpilotWould not recommend them to anyone!
We had their Manager from Carmarthen Branch to give a market appraisal today. What a waste of time! Showed him round all the vast, very substantial improvements carried out since buying our house five year ago - to make it a truly eye catching smallish equestrian property for a growing family not seen anywhere in this area ready to move in ! His valuation was ridiculous and laughable! Out of courtesy, didn’t show him the door, instead told him politely the subject is closed. Did he stop? No! Carried on with his verbal diarrhoea! He is a “know all” man, by far the worst we had ever come across, having moved house 12 times across the South East and Wales !
Sunil · 14 June 2025
Agent replied · 24 September 2025
Thank you for taking the time to review. We are really sorry to hear this experience. We will look into this internally and want to wish you the very best for the future.
★★★★★ 5/5
TrustpilotWhat an excellent experience
What an excellent experience; the team at Ystra were so supportive, professional and freindly and they found us the perfect forever home… would highly recommend!
Lynn · 5 July 2025
Agent replied · 24 August 2025
Many thanks for your kind 5 star review, it means so much when people take the time to review our services, we are so happy you found your dream forever home, it makes the job all worthwhile, we wish you all the happiness for the future, from all the team at Clee Tompkinson Francis Estate Agents Ystradgynlais.
★★★★★ 5/5
GoogleWe purchased a house that was marketed by Clee but unfortunately due to being in a chain we had a solicitor whose communication skills was non existent, but the staff at Clee were always able to reassure us along the way. A special thank you to Ashleigh who always returned our messages and for being so patient and professional. I would highly recommend this Estate Agent.
Sean · 13 June 2023
Agent replied · 12 June 2024
Thank you Sean for your lovely 5 star review, we are delighted you were pleased with our service and we hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotI was really impressed with the speed at which they sold my house.
I was really impressed with the customer service of provided by Clee Tomkinson Francis. They gave me an estimate on the sale of my house and they were spot on. The whole experience was very quick and efficient. Even I was surprised how quickly they sold my house and how easy they made the whole experience for me. In particular, Rhys Thomas deserves a shout out for his excellent service. He was able to answer all my queries and took the hassle out of selling my house.
Kingfisher · 11 February 2025
Agent replied · 24 September 2025
Many thanks for your kind words and 5-star review, it was a real pleasure assisting you in your sale. It was amazing to hear Rhys's name and will pass these kind words on. Many thanks from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 5/5
GoogleAbsolutely fantastic team and lovely staff. Thank you for all your hard work selling my property! Very patient and understanding around shift availability. Would highly recommend Clee if you want your house sold with friendly, professional and caring staff. Thank you.
Sarah · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your very kind review Sarah. We hope you are very happy in your new home, it was our pleasure to help you with your move.
★★★★★ 5/5
GoogleWe recently bought a property from Clees and I would highly recommend, from the initial enquiry of viewing a different property which wasn’t right for us Chris ensured he knew what we were looking for and then came up with a cracker for us at the right price point. The after sales was 2nd to none Tracy was a diamond nothing was a bother for her and she always chased everything up even when there were issues she did her best to resolve them... and there were a few... if I was selling or buying another property they would be my first port of call and the gift at end of purchase was a nice touch... thanks to all the team at Clees Morriston
Andrew · 13 June 2021
Agent replied · 12 June 2024
Andrew thank you so much for your 5 star review, it was truly our pleasure to assist you with your move and we hope you are very happy with your new home. The property is a perfect match for you and your lovely family.
★★★★★ 5/5
GoogleThey were excellent. Very professional and helpful from start to finish. Absolutely no complaints at all. I am convinced that the video that was taken of our house helped it sell very quickly. Every time I had a query it was answered almost immediately. I’d previously used Clee to look after a rental property for 10 years without any issues so I did not hesitate to use them for the sale of our property and coincidentally the purchase of our new property.
Steve · 25 January 2025
Agent replied · 13 April 2025
Thank you for your 5 star review, it is very much appreciated. We were delighted to act as your agent and hope you are very happy in your new home.
★★★★★ 5/5
GoogleExcellent customer service from Chris and the team. Communication was always there, any question was answered and they made the home-buying process a lot easier.
Ellie · 16 April 2025
Agent replied · 22 October 2024
Thank you for your lovely 5 star review. It was our pleasure to assist you with your purchase, we hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotFantastic local estate agents
Fantastic local estate agents, would highly recommend Abu and Sian have helped with every query every step of the way. Together the team sold my property for more than any other local agent estimated the sale price.
Greg · 29 October 2025
★★★★★ 5/5
GoogleThe service I've received from Clees in Morriston from valuation to completion of sale was fantastic. They were so quick and efficient at getting my house on the market. Ashleigh was very helpful and quick with getting back to me with any enquiries I had. Tracey was also extremely helpful with the progression of the sale. Thank you Clees !
Laura · 13 June 2023
Agent replied · 12 June 2024
Thank you so much for your lovely review Laura, it was our pleasure to assist you with your sale. We hope you are very happy in your new home.
★★★★★ 5/5
FacebookI would like to compliment the excellent customer service that Gareth, at the Swansea Office, has provided both my son and I, in recent months.
My son is student at Swansea University and Gareth was able to offer us a viewing in the local area with easy access to university on foot. Gareth was also able to negotiate a suitable payment plan in conjunction with my son’s student finance payments. Other agents were not so flexible.
Due to the COVID-19 outbreak, my son had to leave his tenancy early and despite my son being referred on to the landlord (as Clee were only involved in the letting of the property) Gareth was still able to offer help and advice to conclude the tenancy.
Gareth is a credit to the company and we would thoroughly recommend Clee/Gareth to others.
Paul · 27 March 2020
Agent replied · 20 March 2026
Thank you so much for your review Paul we really appreciate it, stay safe and well, if you need anything further feel free to contact us anytime.
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