3/5
GoogleRating only, no written review.
Trusted Agent profile
Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more
★★★★★
584 reviews across 9 offices and 3 platforms
Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.
511
Reviews on Google
All 9 offices
27
Reviews on Facebook
Business-wide
46
Reviews on Trustpilot
Business-wide
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Our offices
Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.
- Clee Tompkinson and Francis Swansea (19 Walter Road)19 Walter Road, SA1 5NQ170 reviews · 106 on Google (4.8)0 in the last 90 days
- Clee Tompkinson and Francis Swansea (111)111, Clase Road, Morriston, SA6 8DY139 reviews · 75 on Google (4.8)3 in the last 90 days
- Clee Tompkinson and Francis Pontardawe1 Tawe Terrace, SA8 4HA138 reviews · 84 on Google (4.7)2 in the last 90 days
- Clee Tompkinson and Francis Neath82 Windsor Road, SA11 1NR133 reviews · 84 on Google (4.2)0 in the last 90 days
- Clee Tompkinson and Francis Port Talbot40a Station Road, SA13 1JS128 reviews · 65 on Google (4.5)0 in the last 90 days
- Clee Tompkinson and Francis Ystradgynlais22 Heol Eglwys, SA9 1EY81 reviews · 37 on Google (4.5)3 in the last 90 days
- Clee Tompkinson and Francis Llandeilo111 Rhosmaen Street, SA19 6EN77 reviews · 34 on Google (4.1)0 in the last 90 days
- Clee Tompkinson and Francis Llandovery3 Kings Road, SA20 0AW63 reviews · 17 on Google (4.3)1 in the last 90 days
- Clee Tompkinson and Francis Crickhowell2 High Street, NP8 1BW62 reviews · 9 on Google (4.0)0 in the last 90 days
Latest reviews from every Clee Tompkinson and Francis office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAbsolutely outstanding service especially julie take care all
Agent replied · 15 June 2025
Thank you ever so much for your kind 5-start review, we wish you all the best for the future, from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GoogleI purchased a house through the Neath Branch. Me and my son were shown a few houses by Sian who was helpful and answered our questions. The office staff were great always someone on the phone. Im happy the house I liked had this team behind it and I would recommend to others
5/5
TrustpilotThe lady that showed us around was…
The lady that showed us around was friendly, and bubble she is a credit to your firm
Agent replied · 24 December 2025
Thanks so much for taking the time to review, we will pass these kind words on to the member of staff, please feel free to call us anytime if you need anything further, from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotGreat service
My sister and I had a very good experience with CTF. Problems came up along the way, not least a fire at the property which seriously held things up. However Chris and his team were extremely helpful and reliable at all times. All queries , no matter how small were attended too either by phone or email promptly.The many viewings were always conducted in a friendly and professional manner. I can honestly say that I was totally satisfied with the service provided and would recommend the Walter Rd branch of CTF to anyone.
Agent replied · 25 December 2025
Thank you for these kind words and review, it really was a pleasure working with you both. We wish you both the very best for the future from all the sales team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleChris Clark extremely helpful over and above what was expected of him. Can’t thank you enough. Will definitely use him again. Highly recommended. Diane & Barrie
Agent replied · 26 April 2025
Thank you so much for your lovely review, it is very much appreciated.
5/5
TrustpilotI was really impressed with the speed at which they sold my house.
I was really impressed with the customer service of provided by Clee Tomkinson Francis. They gave me an estimate on the sale of my house and they were spot on. The whole experience was very quick and efficient. Even I was surprised how quickly they sold my house and how easy they made the whole experience for me. In particular, Rhys Thomas deserves a shout out for his excellent service. He was able to answer all my queries and took the hassle out of selling my house.
Agent replied · 24 September 2025
Many thanks for your kind words and 5-star review, it was a real pleasure assisting you in your sale. It was amazing to hear Rhys's name and will pass these kind words on. Many thanks from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotExcellent customer service
CTF in Neath went over and above to help me. Thank you Bethan. Much appreciated.
Agent replied · 24 September 2025
Thanks so much for taking the time to review. It was a pleasure working with you, from all he team at Clee Tompkinson Francis Estate Agents Neath.
5/5
TrustpilotFantastic service .
Fantastic service . Very efficient and professional.
Agent replied · 24 September 2025
Many thanks for taking the time to review Jon, we really appreciate working with you, from all the team at Clee Tompkinson Francis estate agents.
5/5
TrustpilotI purchased through the Neath branch…
I purchased through the Neath branch and viewed houses with Sian who was knowledgable and helpful even suggested local hotels as we can from a long way to move to wales. Start we’re always responsive to emails and calls, very helpful start to finish.
Agent replied · 16 October 2026
Thanks ever so much for taking the time to review, was a pleasure assisting you, from all the team at Clee Tompkinson Francis Estate Agents Neath.
5/5
TrustpilotProfessional with good communication…
Professional with good communication and knowledge of the local market
Agent replied · 3 June 2026
Thank you so much for your kind words Linda, it has always and continues to be a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
TrustpilotExcellent estate agents. We had a very positive experience with…
We had a very positive experience with Clee Tomkinson Francis. Their sales negotiator, Nathan, was particularly professional and efficient. From the initial contact, when he came to the view the property before it was marketed, and every step of the way afterwards. I would have no hesitation in recommending him and Clee Tomkinson Francis to anyone.
Agent replied · 3 June 2026
Thank you Joy for your kind review. Our team at Clee Tompkinson Francis Estate Agents Swansea really enjoyed working with you and the family to obtain the best result. We wish you the very best for the future.
5/5
TrustpilotExcellent service
Excellent service, fantastic pictures, honest feedback and a personal service. I’d highly recommend
Agent replied · 3 June 2026
Thank you so much for taking the time to review, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
TrustpilotDeceased estate
Very professional and always very polite on the phone
Agent replied · 3 June 2026
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotOn the ball
On the ball. Never a problem making contact. Nothing was too much trouble. We dealt with the Swansea office.
Agent replied · 3 June 2026
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
TrustpilotExcellent service from Clee Tomkinson…
Excellent service from Clee Tomkinson Francis Swansea office. Based on my experience of selling 2 properties I highly recommend this company.
Agent replied · 3 June 2026
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleVery helpful, responsive, good communication, dynamic in showing property and giving updates and good at moving sale forward and communicating between buyer and seller to ensure sale completed. Would definitely use again. I
Agent replied · 16 April 2026
Thank you Marie for your lovely 5 star review. It was our pleasure to assist you with your sale and we hope we can help you again at some point in the future.
5/5
GoogleRating only, no written review.
Agent replied · 26 May 2025
Thank you for your 5 star review
5/5
GoogleThey were excellent. Very professional and helpful from start to finish. Absolutely no complaints at all. I am convinced that the video that was taken of our house helped it sell very quickly. Every time I had a query it was answered almost immediately. I’d previously used Clee to look after a rental property for 10 years without any issues so I did not hesitate to use them for the sale of our property and coincidentally the purchase of our new property.
Agent replied · 13 April 2025
Thank you for your 5 star review, it is very much appreciated. We were delighted to act as your agent and hope you are very happy in your new home.
2/5
TrustpilotI put my house up for sale with this company
I put my house up for sale with this company last summer 20024. The sales agent's and all staff I dealt with were perfectly pleasant and helpful and the brochure etc all OK . They gave feedback after each viewing. However they did not attempt to go above and beyond on anything. Although they were aware I was also looking for a house in the local area they never drew my attention to suitable houses that THEY had for sale. I only found out if they had new houses with them as I have alerts on Zoopla etc After 3 months of viewings but no offers they never suggested a conversation about lowering the price or any improvement's etc I understand that I could have also pushed this further also and queried it and maybe I should have ?.But what was I paying for ? I got the impression this company are just coasting and doing what they have always done. They done nothing special for me and I terminated my contract as soon as I could. They need to revisit their sales model
Agent replied · 3 June 2026
Hello, many thanks for your review. We are very sorry to hear about your experience. We would like to investigate the issue further. Please could you provide further information on your property and we will speak to the office directly. We can assure you that we do value your custom and the opportunity given to work with you. We are very sorry we could not find a suitable property for you. We will send a separate request for further information, so we can look into this to make some improvements. We appreciate your time that you have taken to submit a review.
5/5
GoogleI would recommend Clee Thomkinson Francis to anyone. They really worked hard selling my property. With updates etc and excellent advertising.
Agent replied · 26 May 2025
Thank you so much for your kind review
5/5
GoogleFrom the very start of the process of selling our property,Josh, Rob and then Carol have been pleasant, sensitive and efficient in dealing with us, guiding us through what has been a very sad situation selling a very loved family home. Thank you very much Jo-Anne
Agent replied · 22 December 2024
Such a lovely review, thanks you so much. It was a pleasure dealing with you and glad its all gone through for you. Thanks again for your kind instructions.
5/5
GoogleA fantastic service and would highly recommend. The team were, friendly supportive and had excellent communication throughout. This was my first time selling a property but the whole process was made smooth and stress free. Can’t thank them all enough
Agent replied · 8 December 2024
Thank you so much for you kind review, it was a pleasure dealing with you and thanks again for your kind instructions.
5/5
GoogleFriendly staff at Llandeilo were attentive to my requirements and were supportive throughout the conveyancing stages.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Clee Tompkinson and Francis
Which Clee Tompkinson and Francis office has the most reviews?
Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.
Where are the Clee Tompkinson and Francis offices?
The nine Clee Tompkinson and Francis offices, by town:
- Crickhowell: 2 High Street, Crickhowell, NP8 1BW
- Llandeilo: 111 Rhosmaen Street, Llandeilo, SA19 6EN
- Llandovery: 3 Kings Road, Llandovery, SA20 0AW
- Neath: 82 Windsor Road, Neath, SA11 1NR
- Pontardawe: 1 Tawe Terrace, Pontardawe, SA8 4HA
- Port Talbot: 40a Station Road, Port Talbot, SA13 1JS
- Swansea (111): 111, Clase Road, Morriston, Swansea, SA6 8DY
- Swansea (19 Walter Road): 19 Walter Road, Swansea, SA1 5NQ
- Ystradgynlais: 22 Heol Eglwys, Ystradgynlais, SA9 1EY
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