Trusted Agent profile
★★★★★
584 reviews across 9 offices and 3 platforms
Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.
511
Reviews on Google
All 9 offices
27
Reviews on Facebook
Business-wide
46
Reviews on Trustpilot
Business-wide
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Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have been renting out a property with CTF in Neath for five years now and have found the staff always very friendly and efficient. Donna and I have a whatsapp link so any problem that crops up can be dealt with immediately and this gives me great peace of mind that my property is being well looked after.PositiveResponsiveness
5/5
GoogleMe and my partner have been renting with Clee nearly 2 and half years and they have been brilliant, any issues arise with the property they are dealt with straight away in a professional manner by the rental teamPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBought a Property and Sold a Property with Clee Neath, and they were amazing. Always on hand to help and there for any questions we had. Nothing was to much to ask. Have already and will continue to recommend.PositiveProfessionalism
5/5
GoogleA pleasure to deal with the guys at Clee, Port Talbot.PositiveResponsiveness, Professionalism
Thank you Anthony glad to be of assistance
5/5
GoogleGreat estate agent, knowledgable about the area. Quick to answer questions. Easy to deal with, made our purchase go smoothly.PositiveResponsiveness, Professionalism
Thank you Huw for your lovely review much appreciated by all the team.
5/5
GoogleFantastic service in managing both the sale of our house and assistance in the move to our fabulous rental property. Particular thanks to Julia and Beth who were consumate professionals. Thank you guys!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review
5/5
GoogleVery pleased with the service we received from Julia. Professional throughout and did exactly what she said she would do every time. Costs advised upfront and no hidden extras. Will be using when looking to purchase next property.PositiveResponsiveness, Quality, Professionalism
Thank you Gavin much appreciated.
5/5
GoogleLooking to buy a new home, the agent that met me at the property during a viewing was by far the best i have encountered. He made my viewing experience a pleasure, we were given all the time we needed to wonder around he made us feel at easy and was very knowledgeable about the whole process. a great job please pass on my thanks to the agent Chris Clarke.PositiveQuality, Professionalism
Thank you Ian I have passed your kind words onto Chris for you.
5/5
GoogleI would not have my dream house now if it wasn't for Julia. I had been let down with viewings or call backs from other agencies when trying to buy and Julia got me a same day viewing which led on to me buying my home now! Fantastic company to deal with and will be recommending to everyone. If you are thinking about selling your home, use these, as they really look after you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review
5/5
GoogleClee give us a very good experience when buying our first home. We were seen by Chris Clarke, he was very professional and friendly on arrival. He wasn't pushy and answered all queries that we had. We was well impressed and are now happily purchasing own home. Highly recommended their services ³PositiveResponsiveness, Professionalism, Value
Glad we could be of service to you Ronan
5/5
GoogleWe could not of asked for a better Company to support us in selling our property and finding our dream home. Julia and her team were polite and friendly throughout the process and moved quickly every step of the way. They put us at ease and were always available for us to ask questions. I would highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Natalie for your lovely review, much appreciated by all the team.
1/5
GoogleRating only, no written review.
Thanks for taking the time to provide a rating. If you have any time to let is know why the rating is so low would be much appreciated.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, we hope your are well and was a pleasure delivering a good service to you.
5/5
GoogleChris, Julie and the the team provided a great and stress free service from start to finish. Would highly recommend, and will definitely be using again in the future. ThanksPositiveResponsiveness, Quality, Professionalism, Value
Thanks Gavin for your 5 star review, it was a pleasure working with you and hope you assist you again soon, from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GooglePleasant and easy transaction. Crus and Julie were very professional. Good communication and great marketing exposure. Would definitely recommend their business.PositiveProfessionalism
Thank you Paul was a pleasure acting for you to sell your property, we wish you all the best for the future, all the Team at Clee Tompkinson Francis Estate and Letting Agents.
5/5
GoogleDealt with Chris Thomas. Absolutely superb. Came and took the photos and explained everything in a simple way. Produced a magnificent booklet and literally kept me informed all the way through about viewings and offers. Completely took all the hassle out of the process and made it as simple as possible. A genuinely phenomenal experience from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks Nigel, was a pleasure assisting you. We hope to be able assist you in the future, thanks again from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleClee are so professional but at the same time so friendly , they sold my house in 5 days that fell through and sold for a second time within 2 days Chris is a really nice guy who knows his stuff and Julie keeps you informed every step of the way definitely use again and recommend to anyone.PositiveQuality, Professionalism, Value
Thank you Marc was pleasure working with you to sell your home, we wish you all the best for the new year and hope you have a great Christmas from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleI have to say a huge thanks to Chris Thomas . The professionalism he showed when selling our property was second to none . The video of the property was amazing and on sales sites within 48 hours ! He proactively contacted families he thought would be interested and the sale was completed on time and without any hitches . A fantastic team that kept us informed all the way through . Thank youPositiveResponsiveness, Quality, Professionalism, Value
Many thanks Tracey for allowing to sell your home, we really appreciate your kind words and wish you all the very best in your new home, from all the team at Clee Tompkinson Francis Estate ans Letting Agents Swansea.
5/5
GoogleThe service we received was excellent and they achieved the sale of a commercial property at a very acceptable price in a relatively short time in view of the affect Covid-19 is having on the commercial property market. Chris Thomas was a pleasure to deal with and went out of his way to achieve a sale on our behalf. Superb.PositiveResponsiveness, Professionalism
Many Thanks Graham for your kind words, we wish you all the very best for the future, from all the team at Clee Tompkinson Francis Swansea.
5/5
GoogleI bought a house from Clee.I found the team (Nathan,Julie and Chris)to be very professional,proactive and cheerful. They were always helpful in allowing several visits before completion and were good at making sure the sales process went smoothly eg chasing solicitors etc.Thanks Clee in Swansea!PositiveResponsiveness, Professionalism
Thank you for your kind words Martyn, we hope to work with you again in the near future from all the team at Clee Tompkinson Francis estate and letting agents Swansea.
5/5
GoogleDon’t bother with other estate agents, we used another local ‘professional’ agency and they were anything but. Lack of care, service and came across as not being bothered to even try and get the sale. One example on their attitude towards having an offer: “let’s not beat around the bush here, what do you really want price-wise so I know what I’m working with”.. so obviously they had overvalued and wanted us to accept far less. Clee on the other hand were cheaper, far more professional and always available to help. They valued the house fairly and fought for the best price. They pushed to advertise and we had plenty of interest (compared to the other one). The after sales service was superb too, keeping us updated along the way. We wish we’d gone with Clee from the start, but in many ways it was good to have such awful service initially as we got to see how good Clee really were. We weren’t put under any pressure at any point.PositiveResponsiveness, Quality, Professionalism, Value
Thanks ever so much for your kind review, we at Clee Tompkinson Francis Swansea are so pleased that you gave us the opportunity to assist you with the sale of your property. May we take this opportunity to wish you all the best in your new home, kind regards all the team at Clee Tompkinson Francis estate and letting agents Swansea.
5/5
GoogleAbsolutely, Clee provide an Excellent service in all respects. From start to end. The Staff are 100 per cent thorough, professional, responsive, committed, competitive in all aspects, and always go the extra mile to help their clients. I have used Clee for 5 years and it is a pleasure to appoint them as I know I am guaranteed of total professionalism. Nathan, Chris and Julie have completed another let and I am overwhelmed by how quick and decisive they are. The whole process was streamlined and thorough. Nathan is totally hands on with clients and prospective tenants. A joy to work with! And a wicked sense of humour which always goes down well with us all!! Many thanks you wonderful Swansea Clee Team.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Jan for your awesome review, was a pleasure working with you once again, we hope to you see you again soon.
5/5
GoogleWe had a viewing with Chris clarke, he didn't rush through and explained everything thoroughly, he answered all our questions and was very helpful with the buying of our property. Even going out of his way to find us information. Very friendly and willing to help. Great service.PositiveResponsiveness, Professionalism
Thank you for taking the time to write this lovely review, we really do appreciate your feedback.
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.
The nine Clee Tompkinson and Francis offices, by town:
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