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Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more

4.5

★★★★★ Excellent

584 reviews across 9 offices and 3 platforms

Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

511

Reviews on Google

All 9 offices

Facebook logo

4.7 / 5

27

Reviews on Facebook

Business-wide

Trustpilot logo

46

Reviews on Trustpilot

Business-wide

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Our offices

Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Clee Tompkinson and Francis office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

I have been renting a property…

I have been renting a property from clee thompson and francis for 9 months.When we moved in we had flooding after 2 days.We have had to have builders back and fore many times in the 9 months as well as inspections etc.This house as been the worst house i have ever private rented.We have had 9 months of hell.The house will be prohibited in the next 2 weeks as enviromental health as been here twice and said today it will be prohibited.The girls have done the best they can for us,but i do believe they should be checking the properties out a lot more before renting them to families such as us.My daughter suffers feom asthma and we should never have been allowed to rent this in the first place.Although we have an agreement for the last few months not to pay the rent, and some other months in between we have had discounted rent.We always had to pay the agency fee.A good company wouldn't taken that in the stste this house is in. I would never rent from Clee thompson and francis or deal with them in anyway again.Even the girls working there inspecting the property couldn't apologise enough.I just don't feel on a whole the company as done enough.

Craig · 25 October 2021 · Clee Tompkinson and Francis Crickhowell

Agent replied · 4 June 2026

Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.

5/5

Google

Bought a house with the Llandeilo office. All of the girls that work there have been excellent and all very helpful. Always come back to you and always keep you updated. Thank you all for your hard work and finally securing the house. Many Thanks

Lsvip · 11 October 2021 · Clee Tompkinson and Francis Llandeilo

5/5

Google

Can't recommend highly enough, first class service and so helpfull in terms of house improvements with really swift responces. Cheers for everything guys 👍PositiveProfessionalism

Scott · 27 August 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Hi Scott, you're very welcome, you know where we are if you need us. Thank you for such a positive review.

5/5

Google

Amazing service as per usual with Clee, from start to finish the process and service was fantastic, Ryan and Carol were amazing and really did make one of the most stressful things you can do a breeze. Communication was excellent from start to finish, local knowledge and everything, cant fault the service.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 27 August 2021 · Clee Tompkinson and Francis Pontardawe

Agent replied · 12 June 2024

Chris, thanks very much for your review, it was a pleasure. We wish you the best of luck with your new home and hope to work with you again in the future.

5/5

Google

Friendly staff who always do their best to help you as quickly as possible.PositiveResponsiveness, Quality, Professionalism, Value

Bella · 25 August 2021 · Clee Tompkinson and Francis Neath

1/5

Google

Awful don't do background checks and waiting 5 years for a bath taps to be fixed plus my experiences I have had 2 bad tenants ie lots of ASBO problems 😡😡😡😡 …

Paul · 25 August 2021 · Clee Tompkinson and Francis Neath

5/5

Google

I had very good support from clee and Tracey went above and beyond to help me she gave me fantastic support throughout always answered promptly or would ring back as soon as possible excellent

Rhian · 25 August 2021 · Clee Tompkinson and Francis Neath

1/5

Google

Got zero responses from any email enquiries or voicemails left for weeks and when I finally got a viewing for a flat it showed online the next day that it had already been let and I hadn't been told - I only found out from looking again at rightmove! Not impressed.

Shannon · 25 August 2021 · Clee Tompkinson and Francis Neath

5/5

Google

My self and my husband been renting with Clee and we know the staff well... They are very friendly , professional and always there to help... They make sute all jobs are carried out to a high standard when required ... Highly recommended place for rentalsPositiveResponsiveness, Quality, Professionalism, Value

Victoria · 25 August 2021 · Clee Tompkinson and Francis Neath

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Clee Tompkinson and Francis

Which Clee Tompkinson and Francis office has the most reviews?

Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.

Where are the Clee Tompkinson and Francis offices?

The nine Clee Tompkinson and Francis offices, by town:

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