5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you so much Arwel for your 5 star review
Trusted Agent profile
Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more
★★★★★
584 reviews across 9 offices and 3 platforms
Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.
511
Reviews on Google
All 9 offices
27
Reviews on Facebook
Business-wide
46
Reviews on Trustpilot
Business-wide
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Our offices
Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.
- Clee Tompkinson and Francis Swansea (19 Walter Road)19 Walter Road, SA1 5NQ170 reviews · 106 on Google (4.8)0 in the last 90 days
- Clee Tompkinson and Francis Swansea (111)111, Clase Road, Morriston, SA6 8DY139 reviews · 75 on Google (4.8)3 in the last 90 days
- Clee Tompkinson and Francis Pontardawe1 Tawe Terrace, SA8 4HA138 reviews · 84 on Google (4.7)2 in the last 90 days
- Clee Tompkinson and Francis Neath82 Windsor Road, SA11 1NR133 reviews · 84 on Google (4.2)0 in the last 90 days
- Clee Tompkinson and Francis Port Talbot40a Station Road, SA13 1JS128 reviews · 65 on Google (4.5)0 in the last 90 days
- Clee Tompkinson and Francis Ystradgynlais22 Heol Eglwys, SA9 1EY81 reviews · 37 on Google (4.5)3 in the last 90 days
- Clee Tompkinson and Francis Llandeilo111 Rhosmaen Street, SA19 6EN77 reviews · 34 on Google (4.1)0 in the last 90 days
- Clee Tompkinson and Francis Llandovery3 Kings Road, SA20 0AW63 reviews · 17 on Google (4.3)1 in the last 90 days
- Clee Tompkinson and Francis Crickhowell2 High Street, NP8 1BW62 reviews · 9 on Google (4.0)0 in the last 90 days
Latest reviews from every Clee Tompkinson and Francis office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMost reliable service and staff are helpful
Agent replied · 12 June 2024
Thank you for your 5 star review
5/5
GoogleExcellent service, Carol and Rob were especially helpful.
Agent replied · 12 June 2024
Thank you so much for your five star review Geraint. It was a pleasure dealing with you.
5/5
GoogleEmma from Ponty office, very helpful, organised and a pleasure to talk to
Agent replied · 12 June 2024
Hi Craig. Thank you very much for your 5 star review, it was a please dealing with you.
5/5
GoogleHelpful and friendly staff. Used them a few times and can recommend.
Agent replied · 12 June 2024
Thanks you so much for your 5 star review Graham
5/5
GoogleGreat advice from Rob and consequently house sold on first viewing. Carol and the team then kept everything moving forward. They made it easy for us…Thanks guys 👍 …
Agent replied · 12 June 2024
thanks so much for your lovely review, Nia. It was a pleasure acting for you and thank you again for your kind instructions
5/5
GoogleEmma was friendly and helpful throughout and communication was great, which made the whole experience much easier and less stressful than it could have been. Easily the best estate agent I've dealt with in the area!
5/5
GoogleCan’t thank the staff at Pontardawe enough. They were extremely professional and remained on the ball throughout a difficult time of selling and buying our next property. Can highly recommend using these guys they truly are great.!!!
Agent replied · 12 June 2024
Thank you for your lovely review Sandra, wishing you both all the best in your new home.
5/5
GoogleI have had an exceptional service from start to finish in renting a property from Clee Pontardawe.I would like to say a massive Thankyou to Emma who has been totally amazing helping me find exactly the right home for me,she has been kind,considerate,professional and made my move so easy and stress free.Also when visiting the office all staff were friendly and informative. In the future if friends or family need a rental property I know where to send them...Emma at Clees Pontardawe!! Once again Thankyou so very much:)
Agent replied · 12 June 2024
Thank you Tanya for your lovely review, its been a pleasure helping you find your home and hope you will be very happy there.
5/5
GoogleEmma has been absolutely amazing from the initial enquiry to the collection of keys to our new rental property. Despite a few hiccups along the way with dates etc (through no fault of her own), Emma has been responsive and helpful ensuring that things have been dealt with quickly and efficiently. Would definitely recommend! Thank you Emma
Agent replied · 12 June 2024
Hi Jen, thank you for your lovely review, it was a pleasure dealing with you and hope you are happy in your new home.
5/5
GoogleI've both rented and purchased properties through this branch of Clee and they have been great throughout - with the recent purchase of a property Carol & Rob just went above and beyond. They were supportive, informative, and very quick with responses. We couldn't have asked for more!
Agent replied · 12 June 2024
Thank you so much for your lovely review Sian. It was an absolute pleasure dealing with you. Hope you will be both be happy in your new home.
5/5
GoogleJoshua Grace conducted an evaluation of our house. Joshua was very punctual, professional, friendly, thorough and made the whole process simple and put us at ease. I highly recommend Clee.
Agent replied · 12 June 2024
Thank you very much for the 5 star review. It was a pleasure to meet you and look forward to working with you.
5/5
GoogleAbi and Bethan was very helpful and professional, nothing was to much trouble. Very pleased with the service i received will use again.
Agent replied · 24 August 2024
Hi Andrew, Thank you for your feedback! We hope you and your son are settled into your new home!
5/5
GoogleExcellent service when finding a tenant for my rental property. Everyone in the office is always very helpful and a pleasure to work with. Highly recommend!
Agent replied · 23 August 2024
Many thanks for your kind review.
1/5
GoogleRating only, no written review.
1/5
GoogleDreadful and incompetent. Worst agents we had the misfortune to deal with. No one there seems to have the ability to understand and answer a simple email. We were given false information regarding the drainage and warranty of the property we were buying. Wasted months of our time and energy. Stay away!
1/5
GoogleThe most unprofessional team of “estate agents” you can come across! False information is shared to buyers in order to achieve a sale, which then ultimately results in wasted time and money for all involved. The untrained staff they have there cannot even complete simple tasks such as passing information to vendors, or even responding to phone calls and emails. You will hear every excuse under the sun so they can try and redeem themselves, but ultimately there is no excuse to cover the unprofessionalism and laziness these “estate agents” possess!
1/5
GoogleDreadful experience. As buyers, they gave us inaccurate information about warranty and drainage on a new build, they didn't read e-mails properly or only responded to parts of e-mails, failed to pass on messages to the vendor and the so called branch manager didn't have the courtesy or the where-with-all to answer or acknowledge any of the 4 e-mails we sent her. I would not recommend this lot if they were the only agents in Wales - which fortunately they are not!
1/5
GoogleTo anyone thinking of buying a house with Clee please don’t. The house might look ok on the outside but Clee are selling houses which have a lot of hidden serious issues like major gas leaks and electrical problems. When confronted you are responded too with attitude and laughed at. Even if a property on their market looks a good price I can guarantee the hidden problems will end up costing you a fortune. Clee Neath are very unprofessional and very inexperienced especially Abi in the Clee Neath office. It is like a school playground in that office and they are selling houses which have been put together by cowboys. First time buyers especially avoid!!!
2/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thanks for taking time to review. Would be great to speak to you and find out how your experience was and the reason why the rating is only a 2-star. We are constantly trying to improve so would be great to find out a little more about your review. Many thanks Clee Tompkinson Francis Estate Agents Swansea 01792 475332
3/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Many thanks for your review
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thank you Alastair . Y .for your kind review from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thank you Andrew for your kind review from all the team at Clee Tompkinson Francis Estate Agents Swansea.
2/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Thank you for your review, if you could let us know if there was anything we could do to improve your rating in your opinion, this would be great to know, many thanks for taking the time to review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Clee Tompkinson and Francis
Which Clee Tompkinson and Francis office has the most reviews?
Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.
Where are the Clee Tompkinson and Francis offices?
The nine Clee Tompkinson and Francis offices, by town:
- Crickhowell: 2 High Street, Crickhowell, NP8 1BW
- Llandeilo: 111 Rhosmaen Street, Llandeilo, SA19 6EN
- Llandovery: 3 Kings Road, Llandovery, SA20 0AW
- Neath: 82 Windsor Road, Neath, SA11 1NR
- Pontardawe: 1 Tawe Terrace, Pontardawe, SA8 4HA
- Port Talbot: 40a Station Road, Port Talbot, SA13 1JS
- Swansea (111): 111, Clase Road, Morriston, Swansea, SA6 8DY
- Swansea (19 Walter Road): 19 Walter Road, Swansea, SA1 5NQ
- Ystradgynlais: 22 Heol Eglwys, Ystradgynlais, SA9 1EY
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