2/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Many thanks for taking the time to review.
Trusted Agent profile
Clee Tompkinson and Francis estate agents in Swansea, Pontardawe, Neath and 5 more
★★★★★
584 reviews across 9 offices and 3 platforms
Clee Tompkinson and Francis has nine offices, in Swansea (two offices), Pontardawe, Neath, Port Talbot, Ystradgynlais, Llandeilo, Llandovery and Crickhowell. Together they have 584 reviews on three platforms, rated 4.5 out of 5 overall.
511
Reviews on Google
All 9 offices
27
Reviews on Facebook
Business-wide
46
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Clee Tompkinson and Francis's nine offices, most reviewed first. Each has its own page.
- Clee Tompkinson and Francis Swansea (19 Walter Road)19 Walter Road, SA1 5NQ170 reviews · 106 on Google (4.8)0 in the last 90 days
- Clee Tompkinson and Francis Swansea (111)111, Clase Road, Morriston, SA6 8DY139 reviews · 75 on Google (4.8)3 in the last 90 days
- Clee Tompkinson and Francis Pontardawe1 Tawe Terrace, SA8 4HA138 reviews · 84 on Google (4.7)2 in the last 90 days
- Clee Tompkinson and Francis Neath82 Windsor Road, SA11 1NR133 reviews · 84 on Google (4.2)0 in the last 90 days
- Clee Tompkinson and Francis Port Talbot40a Station Road, SA13 1JS128 reviews · 65 on Google (4.5)0 in the last 90 days
- Clee Tompkinson and Francis Ystradgynlais22 Heol Eglwys, SA9 1EY81 reviews · 37 on Google (4.5)3 in the last 90 days
- Clee Tompkinson and Francis Llandeilo111 Rhosmaen Street, SA19 6EN77 reviews · 34 on Google (4.1)0 in the last 90 days
- Clee Tompkinson and Francis Llandovery3 Kings Road, SA20 0AW63 reviews · 17 on Google (4.3)1 in the last 90 days
- Clee Tompkinson and Francis Crickhowell2 High Street, NP8 1BW62 reviews · 9 on Google (4.0)0 in the last 90 days
Latest reviews from every Clee Tompkinson and Francis office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFirst class service from all the team at Clee. Couldn't be happier many thanks
Agent replied · 23 August 2024
Thanks Darren was a pleasure working with you, we wish you and the family well for the future.
5/5
GoogleFantastic company to work with, extremely professional and proactive. Thank you all for your ongoing support.
Agent replied · 23 August 2024
Many thanks 😊 …
5/5
GoogleExcellent service. Carol and Rob in the Pontardawe office were especially helpful.
Agent replied · 23 August 2024
Many Thanks Geraint for taking the time to review, it was a pleasure working with you. We wish you all the best for the future.
5/5
GoogleFantastic service! The best in port talbot by far. Thank you for your wonderful service
Agent replied · 23 August 2024
Many thanks for your kind review we wish you all the best for the future, from all the team at Clee Tompkinson Francis Estate Agents Port Talbot.
5/5
Googleexcellent service from Nathan and his team very professional and efficient throughout, would highly recommend
Agent replied · 23 August 2024
Thanks so much Nicola for your 5-star review, may Nathan and all the team at Clee Tompkinson Francis Estate Agents Swansea wish you all the very best for the future.
5/5
GoogleThankyou to the staff at clee for helping us find the perfect first home. Highly recommend estate agents!
Agent replied · 23 August 2024
Thanks Levi for your kind review, we are so pleased to have helped you, we wish you all the best for the future, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleVery fast and efficient service. The sale of the property was handled very professionally and we were continuously kept informed. Highly recomend
Agent replied · 23 August 2024
Thank you ever so much for your kind words and feedback, means so much, we wish you all the very best for the future, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleExcellent service from start to finish. Carol and Rob were really helpful and supportive. Communication throughout was excellent. Thank you 😊 …
Agent replied · 23 August 2024
Many Thanks Mike for your kind review! It was a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents.
5/5
GoogleNathan and the team in the Swansea office did a great job They gave us a friendly and efficient service and guided us through the process. I would recommend their services
Agent replied · 23 August 2024
Thank you Mike for allowing us to sell your property. We were really pleased that we were able to complete the deal in such a quick timescale. We wish you and the family the very best for the future, from all the team at Clee Tompkinson Francis estate agents Swansea.
5/5
GoogleHad a few estate agents out and decided clee was the best , plenty of updates on the sale of the house and kept up to date when things were happening, it was stress free and all went smooth so thanks to all the team at clee
Agent replied · 23 August 2024
Thanks Gareth for your kind review was great working with you and the family. We wish you all a very merry Christmas from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
GoogleI had a really great experience with Clee for buying my first home. Nathan and Julie were very helpful throughout the whole process.
Agent replied · 23 August 2024
Thank you so much for your kind review, it was a pleasure working with you, we hope you and the family have a lovely Christmas and New Year from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleDon't normally write reviews but clee definitely deserve one after months of my nagging (no fault of their own) to chase and find out information from the vendor solicitors. They have been nothing but helpful through out! Special mention to Julie you been a star! Would definitely recommend to anyone looking to sell/buy.
Agent replied · 23 August 2024
Thanks Nathaniel for allowing us to work with you to sell your home, from all the team at Clee Tompkinson Francis Estate Agents Swansea we wish you well for the future.
5/5
GoogleI booked a viewing on a property they had advertised online. The staff at Clee were very professional and attentive. I was lucky to get a viewing on the same week. Above all, I was very satisfied with there service.
Agent replied · 23 August 2024
Many thanks for your kind 5 star review Lisa. If you need any further support from us, we would be happy to assist. From all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleI recently sold a property and instructed Clees as the selling agent. Throughout the whole process Chris kept me in the loop, was proactive and worked hard to get the best possible price for me. I would not hesitate to recommend Chris and his team.
Agent replied · 23 August 2024
Many thanks Angela! We wish you a very Merry Christmas and a Happy New Year x
5/5
GoogleI had a positive experience selling my property through Clee Thomkinson Francis. Professional service throughout. Jacquie their sales negotiator was particularly helpful in communicating between the solicitors and the buyers, which kept the wheels turning and the process moving. Chris who came out to the property for the intitial valuation to demonstrate their service offering, was professional and friendly. I had multiple valuations from other local estate agents and CTF came out on top in all the criteria I was looking for in an agent. Nothing was too much trouble for them. Thanks for the great service.
Agent replied · 12 June 2024
Thank you so much for your great 5 star review, we are very grateful for your positive feedback. We were delighted to help you with your sale and hope to assist you again at some point in the future.
5/5
GoogleDealt with various branches of Clee across South Wales for viewings, all very friendly and helpful, but really appreciated Mick from the Llandovery branch. Very friendly, willing to help and answer questions, and also very patient. A great example of what you'd expect from an estate agent. :)
1/5
TrustpilotPoor customer service
Me and my girlfriend viewed a property in whitland, Carmarthenshire and was not inform at the viewing that there was a holding fee of £100. The estate agent contacted my girlfriend whilst we were dealing with family issues, stating that she had to pay £100, as I was in work she was unsure of what to do and paid the £100. Due to family circamstances we were unable to to move to this property, we have received abysmal customer service throughout the process and money has not been refunded. I would also like to note that we have only dealt with one person, during the viewing of the property and the entire process has been through an online website that seems to be faulty.
Agent replied · 4 June 2026
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleHad a great experience with ctf purchasing my first home - really friendly & helpful staff and always great communication. Encountered a lot of agencies in my house search and a lot of unethical practises but ctf were a dream!
4/5
GoogleRating only, no written review.
5/5
GoogleVery helpful, always call back, never misrepresent any details. We would definitely recommend this agent
3/5
GoogleStaff okay needs to look at maintenance side of things could do with improving on there rental side
5/5
GoogleOne of rare good Agents in this area.
5/5
GoogleExcellent friendly service from Abi in Neath branch would definitely recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Clee Tompkinson and Francis
Which Clee Tompkinson and Francis office has the most reviews?
Swansea (19 Walter Road) has the most, with 170 reviews rated 4.5 out of 5, followed by Swansea (111) with 139.
Where are the Clee Tompkinson and Francis offices?
The nine Clee Tompkinson and Francis offices, by town:
- Crickhowell: 2 High Street, Crickhowell, NP8 1BW
- Llandeilo: 111 Rhosmaen Street, Llandeilo, SA19 6EN
- Llandovery: 3 Kings Road, Llandovery, SA20 0AW
- Neath: 82 Windsor Road, Neath, SA11 1NR
- Pontardawe: 1 Tawe Terrace, Pontardawe, SA8 4HA
- Port Talbot: 40a Station Road, Port Talbot, SA13 1JS
- Swansea (111): 111, Clase Road, Morriston, Swansea, SA6 8DY
- Swansea (19 Walter Road): 19 Walter Road, Swansea, SA1 5NQ
- Ystradgynlais: 22 Heol Eglwys, Ystradgynlais, SA9 1EY
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
