Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was unable to sell my house in time to purchase the next so to complete the chain I decided to let it out on a temp basis, however it has gone so well that I decided to carry on and 5 years later I am still letting it out and no plans to change. The service has been first class. Regular inspections, issues nipped in the bud, Vicky Hall has been top notch, easy to contact and speak to when needed and on the end of email for general issues. She and Choices I would highly recommend.
Edward · 11 December 2019 · Choices Redhill
Agent replied
Fantastic thanks Edward
★★★★★ 5/5
GoogleSam Day dealt with a maintenance problem for us - the Landlords - very promptly thank you..
Patrick · 10 December 2019 · Choices Redhill
Agent replied
Thanks for the appreciation Patrick
★★★★★ 5/5
GoogleMy partner and I have rented a property through Choices and found the whole process smooth and simple. Would definable recommend if your looking for an agent that is hassle free!
Gemma · 5 December 2019 · Choices Horley
Agent replied
Great to hear thanks Gemma
★★★★★ 5/5
GoogleThe two agents I used were incredibly helpful and communicative.
Tom · 5 December 2019 · Choices Redhill
Agent replied
We are very happy to hear it
★★★★★ 5/5
GoogleI was recommended Choices in Sutton by a colleague and they did not disappoint! Communicated well, was honest & proactive from the start. Would recommend to anyone selling in Sutton! Thanks Gabriella & the team!
George · 4 December 2019 · Choices London
Agent replied
Hi George, it was a pleasure working with you and thank you for the feedback it's greatly appreciated. Kind regards, Gabriella.
★★★★★ 5/5
GooglePreviously been on the market with other agents for 6 months, came on with choices in Horley and have had a number of viewings and offers in the first few weeks. Brilliant service from Andrew and Curtis!
Tom · 3 December 2019 · Choices Horley
Agent replied
Great to hear, thanks Tom
★★★★★ 5/5
GoogleBrilliant service, would highly recommend Andrew and Curtis went above and beyond to get our sale through.
Paul · 3 December 2019 · Choices Horley
★★★★★ 5/5
GooglePurchased my first property through Choices, viewings with Matthew and case managed by Nicola - extremely helpful and supportive! Definitely recommend to others :)
Katie · 3 December 2019 · Choices Redhill
Agent replied
Thank you Katie, it was our pleasure to assist you. We wish you every happiness in your new home.
★★★★★ 5/5
GooglePrompt and Efficient service consistently received from Amy Francis. Keep up the good work !
Andy · 3 December 2019 · Choices Redhill
Agent replied
Thanks Andy
★★★★★ 5/5
GoogleHad a good experience with choices in sutton. Dealt with Christina a very brilliant lady. The other staff is also very friendly and swift. I rented a house threw them and discovered they don’t let u down.
OPINIONS · 1 December 2019 · Choices London
★★★★★ 1/5
GoogleVery bad agency ,they are bunch of thiefs ,I rented an apartment for almost 2 years never once did I miss payments. Done all was required for my check out, then comes the time to pay my deposit back they made a deal with the landlord to deprive me from my money, they made a cunning bill ,choices does not care about their client, bad customer services, and I'm sure we will all have fun in court.
Flora · 26 November 2019 · Choices Caterham
★★★★★ 4/5
GooglePositive experience buying a property through Choices. Matthew was very prompt in communicating during the offer stage. Nicola was excellent at progressing the sale when there was a tricky query arising from the lease. They communicated well with our solicitor.
Not so keen on the buyer pays the estate agent commission they often operate, even though it can be deducted from the offer given to the seller. The standard approach seems better.
It was helpful that the property was already let by Choices and we are now able to continue to let it through Choices, keeping the same tenant. The process was relatively smooth, although we had to ask a couple of our questions about tenancy agreements etc more than once to receive an answer. And so far so good with using Choices to manage the property. We are hopeful for a long and positive relationship with Choices - it has been a great start.
Richard · 26 November 2019 · Choices Redhill
Agent replied
Thank you Richard, we will pass on your positive comments to the team and look forward to a longstanding relationship.
★★★★★ 5/5
GoogleFantastic customer service from Sutton Choices. They really guided us through the process, being first time buyers we valued Gabriella's support and experience. Would highly recommend.
Gemma · 26 November 2019 · Choices London
Agent replied
Hi Gemma, thank you for your feedback. As a team it was a pleasure to assist you with your purchase and we wish you many happy memories in your new home. Kind regards, Gabriella.
★★★★★ 5/5
GoogleI am an experienced Landlord with properties across the UK, i've used this company for over 5 years and they are consistently high performers.
I would highlight Nicole Inkpen & Esme and Catherine from the London office as worthy of specific praise for their hard work and commitment.
Rich · 23 November 2019 · Choices Redhill
★★★★★ 1/5
GoogleNEVER CHOOSE CHOICES ESTATE AGENTS, YOU WILL FEEL FOR IT, ITS REALLY A PAIN TO BE WITH THEM.
A VERY BAD COMPANY, SO MUCH DELAY IN RETURNING OUR DEPOSIT USELESS CUSTOMER CARE AND PORTFOLIOS MANAGERS.
CHOICES Estate Agent is a worst letting agent we’ve seen so far. 100% NOT RECOMMENDED TO ANYONE. They are not even deserved for ANY RATING and they are best suited for 0 (ZERO) Rating. They are highly reluctant when refunding the customers deposit .We are highly frustrated and disappointed for not getting proper response from CHOICES.
Luinete · 19 November 2019 · Choices Crawley
★★★★★ 1/5
GoogleTerrible customer service i have paid for a holding deposit and according to the new law that came on 1st of June 2019 it is refundable and according to them it non refundable/refundable when the property or offer of tenancy is withdrawn by the Landlord the tenant is entitled to a refund of the holding deposit in full within 7 working day. But now they said that i have given a misleading information but this is a completely wrong statement because the misleading information was in front of there yes. They only have said that so that could still my money. Just run from this people
Luinete · 19 November 2019 · Choices Redhill
Agent replied
Hi Luinette
We are sorry you are unhappy. We are 100% committed to ensuring we comply with all aspects of the regulations. Please can you submit a written account of your concerns to our customer service team and if we have made an error we will of course sort it out immediately.
★★★★★ 5/5
GoogleThe staff have been understanding in various matters always willing to help and try to come to a solution which reasonable for everyone.
Rose · 11 November 2019 · Choices Redhill
Agent replied
Great to hear Rose
★★★★★ 1/5
GoogleThe Choices can do different business using their family members rather than stealing money from customers. They do not maitain the property they let but expecting profit. For this, they should know what is best investment (their family members) and how they can see money without losing money (by pleasing others). Go on.
Prash · 6 November 2019 · Choices Caterham
Agent replied
Dear Prash, we are sorry you are unhappy. If you make contact we will investigate. However we have to repudiate the accusation you have made and politely request that you withdraw it please
★★★★★ 5/5
GoogleRecently sold my property through Choices Redhill (that has previously been let through Choices Redhill) and found the service to be excellent - Nicola was extremely helpful, proactive and always provided a quick response
Steve · 26 October 2019 · Choices Redhill
Agent replied
Thanks a lot Steve👍 …
★★★★★ 1/5
GoogleRating only, no written review.
Tracey · 26 October 2019 · Choices Redhill
Agent replied
Sorry to hear you aren’t happy Tracey, please drop us an email and we will look into the issue for you
★★★★★ 5/5
Googleafter a 'difficult' few days dealing with several different individuals in Choices Sutton office, Deanne Elliott stepped up to the plate and moved things forward successfully for both my tenant and me; well done Deanne.
Geoff · 26 October 2019 · Choices Redhill
★★★★★ 4/5
GoogleGreat service from Deanne who did not just say okay but " picked up the ball" and resolved my issue.
Diane · 23 October 2019 · Choices Redhill
★★★★★ 5/5
GoogleExcellent service really nice company and Connor he's a top 10 Guy has patient and and explains everything you need even if it's my phone he responds very very quick always has a smile on his face just a nice guy and if I could I'll give him 10 stars
Chioran · 22 October 2019 · Choices Redhill
★★★★★ 5/5
GoogleVery happy with Amy’s service very helpful and fast to respond
Thomas · 21 October 2019 · Choices Redhill
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
