Choices reviews

★★★★★ 5/5

Google

Rating only, no written review.

Med · 22 July 2026 · Choices

★★★★★ 4/5

Google

Choices seem to change their staff quite regularly, but at present the young lady, Ebony Ramsay, dealing with my property is doing a good job.Ebony is efficient and alerts me to what is happening promptly and.this is important as renovation work is ongoing.

Magda · 22 July 2026 · Choices

★★★★★ 5/5

Google

Ebony Ramsey had Very good Feedback and polite. Thank you for always supporting our rental management

Ronny · 22 July 2026 · Choices

★★★★★ 5/5

Google

With thanks to Ebony Ramsay for helping to finish the contract on Burdock Close Lettings

Charles · 22 July 2026 · Choices

★★★★★ 5/5

Google

I want to give a massive thanks to Nicola MacDonald who managed the sale of my property. Cannot recommend highly enough. Given I live abroad, she helped massively in chasing up the buyer parties and the management company for my property. She acted with a great deal of diligence, scrutinising all the correspondence, ensuring actions and dates were promptly followed up. She kept my conveyancing team on their toes, holding them to account every time they dropped the ball (which they did a lot!). If it wasn't for her efforts, I daresay I'd still be waiting to complete the sale of my house. She made sure I was kept in the loop all the way, keep me updated with how things were tracking with the buyer and what I needed to provide. Honestly think she did most of the work that my conveyancers should have done. If you need a property sold and require someone who will work tirelessly and diligently and treat you with care and respect, then you will not regret engaging and hiring Nicola to be your sales manager. While this sounds like hyperbole, it's not - There's not enough stars available on this review to do her expertise and work justice.

Manny · 22 July 2026 · Choices

★★★★★ 5/5

Google

Nicola and Grant at Choices were brilliant at handling the sale of my flat. They gave me good advice, kept me informed every step of the way, answered emails promptly, and worked hard at marketing a property that wasn't the easiest to sell. They were always kind and courteous, and dealt skilfully with potential buyers. Highly recommended.

Helen · 22 July 2026 · Choices

★★★★★ 5/5

Google

Nicola has been amazing , and helped every way she could. Thanks for being so lovely and helpful.

Lauren · 22 July 2026 · Choices

★★★★★ 5/5

Google

prompt response by Vicky always

Mohammad · 22 June 2026 · Choices

★★★★★ 5/5

Google

A big thank you to Helen for providing a first-class service. She was quick, efficient, and willing to go a little extra mile to help. A true indicator of great customer service is when someone makes the extra effort despite there being no financial reward for doing so. I will certainly be returning to Helen and the team the next time we need support in finding new tenants. Highly recommended.

David · 22 June 2026 · Choices

★★★★★ 4/5

Google

Nicola & Grant were both very helpful throughout the instruction and marketing stages, though once a buyer was found we felt the follow-ups regarding chasing of the purchaser & his solicitor was lacking somewhat, otherwise this review would be 5*. Having said that, once completion dates were being mentioned they were helpful in making sure that all parties involved were singing from the same hymn sheet. It was also new to us that the purchaser paid their fees rather than us as a vendor, which, whilst unconventional in the general property market, has apparently worked well for them for a number of years & was definitely a bonus to us. I would certainly use them again.

Gordon · 22 June 2026 · Choices

★★★★★ 5/5

Google

Nicola McDonald, of Choices Estate Agents Croydon, found a purchaser quickly. Once the sale was agreed, Nicola followed up with the solicitors, the purchaser and me to keep the sale on track. The service provided was excellent.

Chris · 22 June 2026 · Choices

★★★★★ 1/5

Google

Update 3: shameless company also keeps my deposit 2 months after leaving without any proof, they didnt update documents even on TDS. Don't trust them dont pay on last month equal your deposit fee otherwise they will unjustly treated you like me. I applied court and ombudsman. Update 2: they are scam , they use worst pixel photo before your tenancy for inventory list and they dont put photo of every corner, they dont put mold and damps and than when you leaving they put everything and god bless before tenant we took photo of everything. i will apply to ombusman and council to take action even they give me full deposit. I will share folder ref number on next update who wants to join to aplication you can email to me. Update: completely un responsible company. They cant give right key nearly 2 months and they didnt do what's they promised. Their house is useless.

Alper · 22 June 2026 · Choices

★★★★★ 5/5

Google

Very happy with the service received so far. From the moment I spotted the property to now Brandon Longhurst has been extreme responsive and professional in everything that he has done to help me get settled in and resolve any issue I have. Would highly recommend.

Thomas · 20 June 2026 · Choices

★★★★★ 5/5

Google

They did referencing quickly as well as helped me in every step. Millie Lawlor has been very helpful guiding me all through steps and aiding for quick turnaround

Rohan · 18 June 2026 · Choices

★★★★★ 5/5

Google

Thanks Robyn for making it Fast and easy to search a property

DNS · 16 June 2026 · Choices

★★★★★ 5/5

Google

I've had the pleasure of working with Robyn and can honestly say he's been great throughout. He's always easy to get hold of, quick to respond, and genuinely helpful whenever anything comes up. What I appreciate most is how easy he is to work with. He's friendly, professional, and communicates clearly, which makes everything run much more smoothly. It's clear that he cares about doing a good job and keeping things moving. A pleasure to deal with, and I'd happily recommend him to anyone looking for a reliable Property Manager. Thanks, Robyn! 😊

Katarina · 16 June 2026 · Choices

★★★★★ 5/5

Google

Choices have been amazing throughout the entire process. Millie and Shannan were both very prompt and answered all of my questions quickly and professionally.

Blongerty · 9 June 2026 · Choices

★★★★★ 5/5

Google

Vicky Rice has been incredibly helpful, always taking the time to provide clear and detailed information when answering queries. She is knowledgeable, responsive, and consistently kind and professional in her approach.

D · 9 June 2026 · Choices

★★★★★ 5/5

Google

Good service

Yeliz · 2 June 2026 · Choices

★★★★★ 5/5

Google

Amazing service, answered all of my questions & queries within minutes! Very impressed and will be recommending this whole swift process to friends & family

Alex · 2 June 2026 · Choices

★★★★★ 5/5

Google

Robyns service is impeccable replied within 20 minutes and was working on the problem instantly even picked up my phone call on a Saturday when i didn’t expect him too

Jenson · 2 June 2026 · Choices

★★★★★ 5/5

Google

Brandon Longhurst is your guy, right on money, quick, gets the job done. Amazing experience.

Haris · 23 May 2026 · Choices

★★★★★ 5/5

Google

Fast and professional responses from the Robyn. Apartment building is very quiet and I am able to Work from home and attend to meetings at my comfort zone. Clear communication and in advance for any inspections.

Sindi · 23 May 2026 · Choices

★★★★★ 1/5

Google

Disingenuous

Loz · 23 May 2026 · Choices