Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThank you team “Castles “,especially Daniel for helping me fulfil my dream of owning my very first property. You did an amazing job in keeping me fully informed throughout and never had to chase you up at any stage. Right from day one you …
Diana · 26 March 2021 · Castles Waltham Abbey
Agent replied
Dear Diana. Thank you ever so much for your kind words. It was a pleasure in helping you fulfil your dream, I can see how much it means to you and to be a part of that has been amazing. Thank you again for our gifts, the hamper was fantastic! Wishing you all the best for the future and look forward to seeing you throughout The Abbey area! Daniel Tagliarini MNAEA, Branch Manager. @daniel.tagliarini.mnaea
★★★★★ 5/5
GoogleProfessional and efficient. Tom and Dan were great with our move and always available to talk too! Thanks guys!
Dee · 24 March 2021 · Castles Waltham Abbey
Agent replied
Hi Dee. Thank you for your review. Being available to talk to is one of our main priorities, so it is very pleasing to hear this was a major positive for you! Wishing you all the best, Daniel Tagliarini MNAEA, Branch Manager. @daniel.tagliarini.mnaea
★★★★★ 5/5
GoogleExcellent service provided by Pereen and Karen in the rental department, giving me detailed information if anything needs attention in my properties, arranging all works to be done and sending photographs so I can see where my money has been spent. Very important and reassuring for me as an overseas landlord.
Tracy · 19 March 2021 · Castles Coventry
★★★★★ 5/5
GoogleI have been in my property since Oct 2013, and am happy to say Castles has proven to be an excellent Estate Agent.
John · 16 March 2021 · Castles Coventry
★★★★★ 4/5
GoogleVery responsive, professional and really helpful in sorting out the house issues.
Issues whichever we faced at rented house, have been discussed with owner and sorted out most them whatever they can.
Good to go with them.
Thanks team, good luck.
Kiran · 16 March 2021 · Castles Coventry
★★★★★ 5/5
GoogleGreat service and excellent customer service from Castle team. We are the first time buyers so did not know much but Elli has been amazing throughout the process of our house purchase. Elli has been very approachable and helpful, kept us up to date at all times with what to expect and what was going on by calling us or emailing us. Thank you Elli for your great work, amazing communication and help.
S · 12 March 2021 · Castles Aldershot
Agent replied
Hi Sapna, thank you for your review!
★★★★★ 5/5
GoogleIt has been 10 years now since my partnership started at CASTLES and it is really important to me as a 'distant' landlord that I can trust my agent to react quickly to tenant's needs, whether that be repairs, general maintenance or finding new tenants. I feel that the relationship I have with CASTLES COVENTRY allows me to feel safe in the knowledge that I am doing the best for all my tenants. I recommend CASTLES COVENTRY to any landlord wether you are near or far...
Richard · 12 March 2021 · Castles Coventry
★★★★★ 1/5
GoogleUnprofessional, greedy, and sophistic!
There is no need to recognise me on public, just sue me if you like, I have all our relevant contracts and your cheated evidences on hand!
Michael · 11 March 2021 · Castles Coventry
Agent replied
We do not recognise you as a client of ours
★★★★★ 5/5
GoogleI am tenant through Castles from last 3years and they are really prompt and professional in terms of responsiveness and transparency. I would recommend them for tenancy.
Ashish · 7 March 2021 · Castles Coventry
★★★★★ 5/5
GoogleWe rent house from agency and move in. It all been very good. Girls very nice and help us lots.
Miss · 7 March 2021 · Castles Coventry
★★★★★ 5/5
GoogleI would 100% recommend Tom and Daniel best service ever
Marie · 6 March 2021 · Castles Waltham Abbey
Agent replied
Hi Marie. Thank you! It is great to hear you would recommend us. Wishing you all the best for the future. Daniel Tagliarini MNAEA, Branch Manager @daniel.tagliarini.mnaea
★★★★★ 5/5
GoogleI’m currently renting my third property through Castles and have been in this property for over 2 years and been a tenant of theirs for over 6 years now. They have never failed to find me a property which meets my requirements. They made …
Nick · 14 February 2021 · Castles Coventry
★★★★★ 5/5
GoogleRating only, no written review.
Matthew · 12 February 2021 · Castles Aldershot
★★★★★ 5/5
GoogleProfessional and highly experienced letting service. The girls work really hard and I wouldn’t hesitate in recommending them.
Helen · 7 February 2021 · Castles Coventry
★★★★★ 5/5
GoogleEnquired about a house and Castles worked very hard to get everything sorted and move us in in just 3 days. They were very professional, helpful and accommodating and we have settled in well and have only had one issue since we moved in. This was with the fridge freezer as it stopped working. Castles talked to the landlord and managed to get a new fridge freezer delivered and installed within a couple of days of us telling them about the issue. Thank you very much for making our first letting experience a positive one, we would highly recommend Castles to anyone.
Miss · 7 February 2021 · Castles Coventry
★★★★★ 5/5
GoogleI have been a landlord of Castles for over 20 years. I live overseas and have 3 properties with them. I leave the managing of my properties completely with Castles as I know they always act in my best interests. Two of my properties required updating and I was able to leave this completely with Pereen, who did a wonderful job doing both properties up. They are extremely hard working and their efforts are always noticed and appreciated. Thank you once again Castles, keep up the good work.
M · 7 February 2021 · Castles Coventry
★★★★★ 5/5
GoogleTom at Castles is the best estate agent I have ever come across. He made the process absolutely seamless! Responds to your emails ever so quickly and made the whole experience stress free! Communication and professionalism 5 STARS! I was so pleased with the service I received from Castles in Waltham Abbey that I recommended my Mum to use their branch in Edmonton for her sale (which she did). Would highly recommend Castles in Waltham Abbey for either your sale or purchase.
Farrah · 22 January 2021 · Castles Waltham Abbey
Agent replied
Dear Farrah. Thank you for your superb words about our sales consultant Tom. Communication and response times can be tough in all industries during the pandemic, so it is even more great to see Tom excelled in this skill. We thrive on recommendations and to hear that your Mum is now using Castles is fantastic. Wishing you and your mum all the best for the future! Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
Googlel would like to thank Castles for the excellent service they provided during the selling of my elderly mother’s house. A very professional but also personal approach throughout the whole selling/moving process. Would recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 10 January 2021 · Castles Aldershot
Agent replied
Thanks Sue, we hope Patricia is settling in to her new surroundings!
★★★★★ 4/5
GoogleRating only, no written review.
Clare · 8 January 2021 · Castles Aldershot
★★★★★ 5/5
GoogleThank you Kate Smith and team for the most amazing professional and efficient service. My family and I have managed to secure a beautiful rental home , all done completely remotely ! I highly recommend Castles.
Easi · 18 December 2020 · Castles Aldershot
Agent replied
Thank you Luke. We hope the move in goes well!
★★★★★ 5/5
GoogleA fantastic service from Steve at Castles meant he got the job done for us under difficult circumstances, with the least amount of stress possible! Steve obviously has a lot of experience and knowledge of the property market which gave us reassurance throughout the process. This combined with great communication, enthusiasm, a proactive approach and positive outlook was key to the whole process concluding quickly and smoothly. I would strongly recommend anybody considering buying or selling in the area to get in touch with Steve at Castles. Thanks Steve you are a star!
Schwarzlodge · 14 December 2020 · Castles Farnham
★★★★★ 5/5
GoogleI would like to say a big thank you to both Tom and Daniel for making our house sale go through so smoothly.
We were always kept updated and experienced a totally professional service and would highly recommend Castles in Waltham Abbey.
Peter · 5 December 2020 · Castles Waltham Abbey
Agent replied
Dear Peter & Catherine. Congratulations on your house move today! We thank you for choosing us to market your property and glad we could have been of assistance from day one of marketing right up until completion. Wishing you all the best in your new home, Daniel Tagliarini MNAEA, Branch Manager.
★★★★★ 5/5
GoogleWe have used Castles on previous purchases as well as the current sale and purchase and on each occasion they have supported our every request in order to get the moves through. Often they have had to chase solicitors on all sides in order to get a resolution or response.
I would definitely use Castles if we ever decide to purchase or sell in the future.
Andrew · 5 December 2020 · Castles Farnham
Agent replied
Thank you Andrew!
★★★★★ 5/5
GoogleCastles were fantastic. They ensured my purchase went well from start to finish and they were always happy to help with any questions that I had. I would highly recommend.
Barry · 5 December 2020 · Castles Farnham
Agent replied
Thank you Barry, we hope you are happy in your new home!
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