5/5
GoogleAbsolutely thrilled with how Emma has looked after us! She’s gone above and beyond to help us get into a perfect house!! Thank you so much ❤️
Trusted Agent profile
Verified
Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more
★★★★★
1,167 reviews across 6 offices and 3 platforms
Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.
1,154
Reviews on Google
All 6 offices
5
Reviews on Yell
All 6 offices
8
Reviews on The Trusted Agent
All 6 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
We really appreciated the excellent service your company gave us selling our family home. We had timely feedback and was kept in the loop regarding all the ...Read the review from sellers
Buyers7 reviews
I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ...Read all 7 from buyers
Our offices
Brockenhurst's six offices, most reviewed first. Each has its own page.
- Brockenhurst Andover1-3 London Street, SP10 2NU367 reviews · 362 on Google (4.6)16 in the last 90 days
- Brockenhurst Ludgershall9 Tidworth Road, SP11 9QD242 reviews · 242 on Google (4.6)9 in the last 90 days
- Brockenhurst OakleyThe Old Post Office, Rectory Road, RG23 7LJ222 reviews · 222 on Google (5.0)0 in the last 90 days
- Brockenhurst Basingstoke8 Buckland Parade, RG22 6JN181 reviews · 173 on Google (4.7)17 in the last 90 days
- Brockenhurst WhitchurchKingsley House, Market Place, RG28 7BH87 reviews · 87 on Google (4.6)3 in the last 90 days
- Brockenhurst Overton21 High Street, RG25 3HB69 reviews · 69 on Google (4.6)0 in the last 90 days
Latest reviews from every Brockenhurst office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHouse was put up for sale on Thursday and sold on the Saturday (today) for the price I wanted. I can thoroughly recommend them for their customer service and ability to do what the previous estate agent couldnt do for the last 4 months. Superb!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from everyone at Brockenhurst when selling my house, Clare and Matt worked so very hard for me and kept me updated every step of the way. It was a pleasure to meet the staff at the Ludgershall branch! Thank you for making it so easy for me. Highly recommend this team. Ali
1/5
GoogleRating only, no written review.
Agent replied · 26 July 2024
We're sorry to see your one-star review. Please reach out to us so we can address any concerns or issues you may have. Your feedback is important to us.
5/5
GoogleThe loveliest staff.
Agent replied · 26 July 2024
Hi Linda, Thank you very much for such a nice comment! The team at Overton have been made aware. Thank you!
5/5
GoogleThe office in both Overton and Andover were extremely helpful and professional when dealing with my recent enquiry. The staff’s knowledge of the local area was very impressive and they listened to my needs and requirements before giving me relevant information- no time wasting. I’m happy to be dealing with them in the future.
Agent replied · 26 July 2024
Thank you for your review! We're delighted to hear that both our Overton and Andover offices were helpful and professional. It's great to know our local knowledge and attentiveness met your needs. We look forward to assisting you in the future!
5/5
GoogleBrockenhurst couldn't have been more helpful and attentive. They have responded quickly and sympathetically to everything we threw at them. Nothing was too much trouble. Would not hesitate to recommend them.
Agent replied · 26 July 2024
Thank you for your kind words! We're pleased to hear that our team was helpful and attentive, responding quickly and sympathetically. We appreciate your recommendation and are glad we could assist you!
5/5
GoogleIncredibly helpful, knowledgeable and responsive team... cannot praise them enough. They quickly found a buyer for our house and have helped us secure the property we want to buy. Sarah, Hannah, Rosie and Karen... you are all fantastic!
Agent replied · 26 July 2024
Thank you for your wonderful review! We're delighted to hear that Sarah, Hannah, Rosie, and Karen provided excellent service, quickly finding a buyer for your house and helping you secure your new property. We appreciate your praise and are glad to have made your experience fantastic!
4/5
GoogleI sold and bought through Brockenhurst. They were friendly and helpful. Good local knowledge of properties and a buyer found quickly. Calls were returned promptly. Photos were of good quality. Signage was dealt with quickly. I would certainly recommend them.
Agent replied · 26 July 2024
Thank you for your review! We're thrilled to hear you had a positive experience selling and buying through Brockenhurst. Our team's local knowledge, prompt communication, and attention to detail are priorities for us. We appreciate your recommendation!
5/5
GoogleImmediately, Claire and Karen put us at ease and made us feel confident about selling our home. They were both instrumental in the process and helped us sell our property within a matter of weeks. We received an offer for the full asking …
5/5
GoogleThe second time in 2 years I have bought and sold via Karen, Claire and the staff in Ludgershall branch. Amazingly quick, professional and friendly service... even if you are the …
5/5
GoogleWhat can I say? The hard work and tenacity of Clare and her team were second to none. Through a protracted and challenging chain they were supportive, they chased down solicitors and other estate agents to provide regular updates. Clare is …
5/5
GoogleHaving being previously despondent with a previous estate agent on the selling of our house, I changed agent to Brockenhurst. From the onset they were highly professional; clearly motivated and focussed in selling our house. They were frank …
5/5
GoogleI have recently just bought a property through Brockenhurst Estate Agents and would highly recommend. The estate agent dealing with the sale was a lady called Clare Bladen, and she couldn't do enough for me. Working full time meant finding …
5/5
GoogleJust wanted to thank the team at Brockenhurst for doing a splendid job! The communication was brilliant, always receiving feedback from the visits on the following morning. And very good with guidance on how to move forward. Professional …
Agent replied · 26 July 2024
Hello Alice. Thank you so much for taking the time to share your experience. Your comments are really appreciated and the team at Andover have been made aware. Thanks and best wishes, all at Brockenhurst.
5/5
GoogleAs first time buyers, the housing market seemed daunting and overwhelming. However Matt, Adam and Claire were willing to hold our hands through the entire process from first viewing to completion. Not only were they kind enough to answer …
1/5
GoogleOne star is far too much for this unprofessional sorry excuse of an organisation. Complete lack of customer-orientated service, coupled with unreasonable expectations. …
Agent replied · 26 July 2024
It’s very disappointing to receive this type of review but as is often the case, there can be two sides to a story. Criticising businesses on review sites is generally a fair and constructive process and like other businesses, we learn from … More
5/5
GoogleAs a buyer looking for property in the Andover area I contacted several estate agents to arrange viewings. And yes they mostly turned up on time for the viewings but most were just going …
5/5
GoogleFrom start to finish we have been kept fully informed of all developments concerning the sale of our house and the purchase of our next one. The office manager Mr Matthew Griffiths, from day one, we found to be both professional and …
5/5
GoogleBrockenhurst have been very informative and provided great support throughout our selling process. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Brockenhurst
Which Brockenhurst office has the most reviews?
Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.
Where are the Brockenhurst offices?
The six Brockenhurst offices, by town:
- Andover: 1-3 London Street, Andover, SP10 2NU
- Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
- Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
- Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
- Overton: 21 High Street, Overton, RG25 3HB
- Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."
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Send Brockenhurst a message.
